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“Wonderful Stay @ Holiday Express Charleston (US 17-I-526)” 4 of 5 stars
Review of Holiday Inn Express Charleston

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Holiday Inn Express Charleston
2.5 of 5 Motel   |   1943 Savannah Highway, Charleston, SC 29407   |  
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Ranked #22 of 54 hotels in Charleston
Florence, Kentucky
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
“Wonderful Stay @ Holiday Express Charleston (US 17-I-526)”
4 of 5 stars Reviewed October 26, 2012

Mom & i would like to express our Thanks to the very welcoming staff at Holiday Inn Express. (October 18-21, 2012) Octavia met us at the front desk with a smile and always words of interest --whether it may be suggestions for a place to dine or a tour that we might enjoy, or simply that she had just made fresh coffee for our enjoyment! Our room was very clean and so comfortable. The staff member that handles the Breakfast Buffet each morning was so cheerful and kept everything well stocked and hot for our consumption. Will definetly recommend to friends and family. Your friends from Kentucky.

  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChasHIE-GM, General Manager at Holiday Inn Express Charleston, responded to this review, November 4, 2012
It was wonderful for you to visit us from Kentucky! Our staff truly enjoys what they do and it shows. We're so happy you enjoyed us!
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339 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
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  • Portuguese first
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English first
Delta, British Columbia, Canada
Contributor
14 reviews 14 reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 24, 2012

I would like to share my experience at the Holiday Inn Express in Charleston (US 17 & I 526 - October 12/13/14). First off it is a exceptionally clean hotel, the housekeeping staff really care about their work. The breakfast room was warm and inviting and the staff were on top of the food when it was extremely busy one morning.

The main reason for writing this review is to acknowledge one guest service person in particular, her name is Leila, she worked the evening shift the three nights we were there, as we came in the door to register she greeted us with a smile and welcomed us to the hotel. From that moment on she ensured our stay was comfortable and that if we needed anything that she was just a phone call away. On our arrival she gave us great information regarding a City tour, the tour was $22.00 and was 2 hours long, it was excellent and if not for Leila's suggestion we would not have been that lucky to see what we saw with a great tour guide.

Over all our stay with the Holiday Inn was superb but it would have only been 'good' if it had not been for Leila and her great smile and personality!!!!!

Thanks Leila
Kathryn Grant

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChasHIE-GM, General Manager at Holiday Inn Express Charleston, responded to this review, November 2, 2012
Wow! Thank you for recognizing our staff, especially Leila. All of our employees take great pride in providing our guests an "experience", not just a room.
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South Daytona, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 24, 2012

We came up from Florida to visit the Charleston area. This hotel is in a good location,easy to get to downtown Charleston and historic district The hotel was clean and bright. The staff was very friendly and helpful. We will stay here again.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChasHIE-GM, General Manager at Holiday Inn Express Charleston, responded to this review, November 2, 2012
Thank you for sharing your experience with others. We certainly appreciate you mentioning our great location, clean hotel, and friendly staff!
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Calabash, North Carolina
Top Contributor
80 reviews 80 reviews
15 hotel reviews
Reviews in 35 cities Reviews in 35 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed October 23, 2012

Was here on a business trip. I stayed here many years ago. The renovations were completed and the hotel looks brand new inside and out. The staff was very accomodating and friendly. My favorite was Octavia. You go girl. Very clean and well cared for. I was very happy with the room and amenities.

Room Tip: My preference is a first floor room. Easy in and out.
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  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChasHIE-GM, General Manager at Holiday Inn Express Charleston, responded to this review, November 2, 2012
We're so glad you have come back to see our renovations. Our fresh, up-to-date appearance matches our fresh, smiling faces! Thank you for recognizing Octavia!
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Gaithersburg, Maryland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 19, 2012

Drove down from Maryland with friends from NC.

Made reservations on Holiday Inn Express corp site - easy and reasonable.

Clean room, courteous staff, adequate breakfast (weird cheese omelet, though),

The A/C in the room was noisy - but they all are.

All good

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChasHIE-GM, General Manager at Holiday Inn Express Charleston, responded to this review, October 20, 2012
Thank you for your review. So glad your stay was "all good" and you were able to relax and be yourself. We hope you had a great time with your friends on your road trip!
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Upper Marlboro,MD
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 11, 2012

We were vacationing in Charleston celebrating my mom's 82nd birthday. The staff made such a fuss over her with well wishes. She loved it. Layla and the other ladies at the front desk were so nice and helpful, assisting us with reservations at the perfect restaurant for the birthday dinner and hiding the cake and gifts and bringing then out when we returned to the hotel lobby. The hostess at breakfast started singing happy birthday to my mom and asked everyone to join in, Really nice people. The entire hotel was very clean. I was a perfect stay.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChasHIE-GM, General Manager at Holiday Inn Express Charleston, responded to this review, October 13, 2012
Happy Birthday again to your dear mother! It is always our pleasure to be able to join in with such a special occasion for your family.
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Waxhaw, North Carolina
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 9, 2012

Our family of 5 stayed at this Holiday Inn Express last weekend while in Charleston for a wedding. The 1 bedroom suite was nicely laid out with bathroom access from both the living room and bedroom (essential when traveling with little ones who need naps). Plenty of room in the kitchenette to store our food items, etc. Sofa bed not overly comfortable, but fine for the kiddos. Breakfast was standard Holiday Inn Express fare. Service was prompt and friendly. I can't speak to value since we used points from my husbands business travel to book our stay, but we enjoyed our visit and have no complaints.

Room Tip: We stayed beside the elevator and never had a problem with noise.
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChasHIE-GM, General Manager at Holiday Inn Express Charleston, responded to this review, October 11, 2012
Thank you for reviewing our hotel. It is always nice to have a recommendation from one of our Priority Club Members as we know you travel often. We are glad you enjoyed our One Bedroom Suite.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Holiday Inn Express Charleston

Address: 1943 Savannah Highway, Charleston, SC 29407
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Charleston
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#13 Business Hotel in Charleston
#20 Family Hotel in Charleston
#24 Romantic Hotel in Charleston
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Charleston 2.5*
Official Description (provided by the hotel):
The Holiday Inn Express Hotel Charleston is the perfect choice for value and convenience, located five miles from Historic Downtown Charleston and Charleston International Airport. At check-in, enjoy freshly baked cookies and icy lemonade. In addition, our friendly staff will assist in your plans to explore Charleston shopping, Charleston golf, Charleston area beaches, great local Charleston restaurants and many other Charleston attractions. For your convenience, tours are available with convenient pick up from our lobby. Our friendly staff will assist you with Charleston tour packages, directions and discount coupons. Charleston Annual Special Events & Festivals (within 5 miles of hotel) Southeastern Wildlife Expo (February) Charleston Food & Wine Festival (February) Festival of House & Gardens (March) Flower Town Festival (April) Cooper River Bridge Run (April) Charleston Cajun Festival (April) Family Circle Cup (Tennis April) Spoleto & Piccolo Spoleto Festival (May-June) ... more   less 
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Also Known As:
Holiday Inn Express Charleston (Us 17 And i-526)
Holiday Inn Express Charleston (Us 17 & i-526) Hotel Charleston
Holiday Inn Charleston
Charleston Holiday Inn

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