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You added DoubleTree by Hilton Hotel and Suites Charleston - Historic District to your Saves list
DoubleTree by Hilton Hotel and Suites Charleston - Historic District
3.5 of 5 Hotel   |   181 Church Street, Charleston, SC 29401 (Downtown)   |  
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Special Offer
35% Off Parking-Breakfast
Ranked #30 of 58 Hotels in Charleston
Greensboro, North Carolina
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Charleston stay”
4 of 5 stars Reviewed September 1, 2013

Centrally located. Close to everything -shopping/carriage rides. My only problem was the toilet plumbing. They did comp us for breakfast. Parking is a bit hard to understand but use the valets because that is what they are paid for.

Room Tip: Stayed here for the first time. My husband and I are Hilton Honors members so this was convenient. L...
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  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTreebyHilton, General Manager at DoubleTree by Hilton Hotel and Suites Charleston - Historic District, responded to this review, September 3, 2013
Thank you for bringing to our attention your candid review of your recent stay with the Doubletree by Hilton. I am sorry to hear about the plumbing nuisance in your room. I have spoken to our maintenance Team to have this corrected immediately. We certainly understand that Charleston is full of hospitality choices and we appreciate your business!
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1,288 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (217)
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English first
Top Contributor
53 reviews 53 reviews
14 hotel reviews
Reviews in 29 cities Reviews in 29 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed August 30, 2013

Enjoyed our recent stay at the Doubletree in Charleston. Location is perfect and staff could not have been more friendly or accomodating. Very comfortable bed but be sure to ask for additional pillows as pillows on bed are rather small and flat. very well-run property. Security was visible. Bagge attendants were very helpful and easy to arrange cab with. Overall a wonderful experience

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTreebyHilton, General Manager at DoubleTree by Hilton Hotel and Suites Charleston - Historic District, responded to this review, August 31, 2013
Thank you for your posting and reminding everyone of our numerous amazing attributes that make Doubletree by Hilton such a special place to visit in Charleston. As you mention, our eager staff assist with making memories for our guests on a daily basis with a genuine sense of pride and hospitality not found in many properties. We look forward to your next visit.
Best Wishes…
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Clayton, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 28, 2013

Great Hotel, arrived early and the staff checked us in very quickly. Parking can be a little hard to understand when you arrive but I went inside and was told where to go quickly and a Valet helped us and a bellman took our bags up. When we checked out a bellman was sent within 5-10 minutes. The location of this Hotel is excellent and I can't wait to stay again, everything was in close proximity to the Hotel. Loved It!!!

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTreebyHilton, General Manager at DoubleTree by Hilton Hotel and Suites Charleston - Historic District, responded to this review, August 30, 2013
Thank you for your candid review of our hotel and its service. I will be sharing your comments with our Team as they are one of the special points you made comment to in your review. As a company it is our goal to make each guest experience a warm and inviting experience offering our signature “southern hospitality”.
Best Wishes and we look forward to assisting you on your next trip to Charleston.
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Charleston, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 28, 2013

Excellent Service between the front desk to the housekeepers. Great Location. Meeting rooms were great. Loved the warm cookie upon arrival. Great selection of restuarants within easy walking distance. Would defiantly stay here again and again.

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTreebyHilton, General Manager at DoubleTree by Hilton Hotel and Suites Charleston - Historic District, responded to this review, August 29, 2013
On behalf of the entire team… “Excellent” is a wonderful summation of your recent visit and we Thank You! Our courteous and professional staff go out of their way to ensure guest satisfaction is consistently offered to everyone that comes through our doors….and it appears we you had the pleasure of witnessing our team in action.
We hope you will come back to Charleston again real soon and look forward to having you as our guest again.
Best Wishes,
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New York, United States
1 review
2 of 5 stars Reviewed August 28, 2013

Very expensive for what it is; even for Charleston standards. Room was smelly; carpet dirty. Poor insulation on walls. Full of drunk kids celebrating the summer in corridors all night long. Personnel responded to complaints just once, after that, they let them continue. The sleeper sofa was impossible to sleep in; very, very soft. The girl that received us was obviously not happy doing her job. She sent us to the wrong room; wrote down one room # for the 4th floor and sent us there. We went up with baby, stroller and luggage and tried keys until they saw us on the cameras and came to let us know"we" were wrong (when "they" sent us there), trying the keys in the wrong room and told us our actual room was in the second floor. We didn't even receive an apology. When we left the next day, the woman at the front desk was rude and dismissive. Only the bell service was friendly and efficient; which is obviously not enough for $340 a night. Avoid this hotel; there are plenty of them very well located in Charleston at similar and even better value.

  • Stayed August 2013, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTreebyHilton, General Manager at DoubleTree by Hilton Hotel and Suites Charleston - Historic District, responded to this review, August 31, 2013
Thank you for bringing to our attention your candid review of your recent stay with the Doubletree by Hilton. I am sincerely sorry to hear about your service related check-in experience as well as being misdirected to the incorrect room. It's so disappointing to hear that our staff was anything but friendly. This is neither typical nor tolerated and is being addressed. We appreciate your feedback. Please accept our sincerest apologies and we hope you'll give us another chance to show you our true hospitality.
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A TripAdvisor Member
5 of 5 stars Reviewed August 27, 2013

Excellent staff - great location - highly recommend this hotel if you want a wonderful Charleston experience! The location is excellent with everything in walking distance. I will definitely return in the near future and recommend the Doubletree to all my friends and colleagues!

  • Stayed August 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTreebyHilton, General Manager at DoubleTree by Hilton Hotel and Suites Charleston - Historic District, responded to this review, August 29, 2013
Thank you for your 5 star posting. We appreciate your summation and agreement with others that boast of our “wonderful hotel” and pleased to hear you will join us again on your next visit to Charleston. As a company we pride ourselves on our “southern hospitality” we offer every guests who entire our doors. I will be sharing your comments with our Team as they were a special point in your posting and are our biggest assets making dreams into memories.
We look forward to having you back again real soon.

Safe travels…
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Buffalo NY
Senior Contributor
43 reviews 43 reviews
26 hotel reviews
Reviews in 19 cities Reviews in 19 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed August 23, 2013

I arrived at noon and check in is not until 4. Even during this busy travel season they accommodated me, which I appreciated since I had been on the road for 3 days. I was given a bi-level suite off the courtyard. The staff in this hotel is excellent! Helpful, friendly and knowledgeable The location is great, being in the heart of the Historic District. My toilet overflowed one morning but maintenance was there within a few minutes of my call. Literally 2 or 3 minutes. Otherwise the room was quite nice. There are a lot of restaurants nearby. Room service was provided by a nearby restaurant and was very good. I would definitely stay here again.

  • Stayed August 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTreebyHilton, General Manager at DoubleTree by Hilton Hotel and Suites Charleston - Historic District, responded to this review, August 24, 2013
Many thanks for your recent posting! We love to read such praise and appreciation of our property, location, and service. As you mention, the Doubletree by Hilton has a superb location that only compliments the quality of our guest space, beautifully appointed rooms and superior service. We are always ready when you are prepared to make your next reservation and look forward to having you back again soon.
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Additional Information about DoubleTree by Hilton Hotel and Suites Charleston - Historic District

Address: 181 Church Street, Charleston, SC 29401
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Charleston > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#9 Business Hotel in Charleston
#27 Romantic Hotel in Charleston
#30 Family Hotel in Charleston
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel and Suites Charleston - Historic District 3.5*
Number of rooms: 212
Official Description (provided by the hotel):
Located overlooking the Charleston City Market in the heart of Charleston's Historic District, DoubleTree by Hilton Hotel & Suites offers the perfect combination of incredible location, guest room size, Southern hospitality, and amenities. DoubleTree Charleston Historic District is surrounded by award-winning restaurants, including Hank's Seafood and Brasserie Gigi. ... more   less 
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Also Known As:
Doubletree Hotel Charleston
Doubletree Historic District

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