This hotel is very meh...it's in downtown which is why I stayed there and it would probably be fine for a short trip, but I was there for almost 3 months and the experience and atmosphere got old quick. After a while some of the valets recognized me and quit lingering around for a tip (sorry, but I'm not going to tip you everyday for 3 months for driving my car a block). The hotel itself is an older building, which, again, is fine, but not for an extended stay. Towards the end of my stay my room started having ants crawling around it and downtown and lost its charm, so rather than staying for the full 6 months like I intended I switched hotels. Also - for those of you staying long term, be wary, they cap you at 100,000 HHonors points per stay Nothing awful about the hotel, nothing great about it either. Very middle of the road and seems on par for the other hotels I stayed at in downtown Charleston.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thank you for sharing your experience with us and we're so glad you chose to stay with us for such an extended period of time. We always try and provide guests with a comfortable and welcoming environment whether with us for one night or several. Based on your review additional training has been instated for our team and a professional pest control company has addressed the ant issue. We regret that due to some of our missteps you could not stay for the entire length of your scheduled work trip. Please contact us if you would like to discuss your experience greater detail and accept our deepest apologies.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.