This hotel is in the heart of the historic district, you could walk to almost everything. The staff was great very friendly and you always felt like they wanted to help you not that they needed to help you. If you are in the area def. stay here.

After a week of traveling we decided to splurge and stay at the Doubletree in the heart of the Historic District in downtown Charleston. We had recently stayed at a Doubletree in Fayetteville NC and were more than pleased so we expected the same wonderful experience. We started off great. The young man who took our bags, registered our car for valet parking, and brought us to our room was pleasant and helpful with dining suggestions as well. Things went down hill from here. At registration we were assigned a first floor room, we requested a QUIET room on an upper floor and were reassigned a room on the second floor (hotel has 5 floors). We were also told if we decided to leave early (reservation was for 2 nights) we would be charged 50% for doing so. Maybe this was an omen? Our quiet room was anything but, with people talking outside on the street our room at 10:30 and again at midnight, the street cleaner sweeping the street outside during the night and at 7AM the septic truck pumping outside our window, and a trash truck at 8:15. So much for a decent nights sleep.
To add insult to injury, we asked to upgrade our reservation to include the breakfast package. Since we booked on line the upgrade price on the website was $20.00 for two and the hotel was $30.00 for two. We asked if they would honor their web price and when the receptionist asked the manager, Mr Valentine, if she could do this his answer was, " No, they should have done it when they booked the reservation on line". Not the greatest customer service. We decided to eat elsewhere.
The hotel is clean and nicely appointed, however the management needs some lessons in customer relations.

I wish that we had been notified before-hand of extensive renovation on our floor. I think our room, and our Mother's room were the only two rooms not being painted or carpet changed. Our room smelled strongly of paint, and I think ours had just been finished a day or so prior to our arrival. It was impossible to wheel our luggage for us (2 adults, and 3 young kids) because of the furniture piled in the hallway, carts full of paint (which I was sure my kids would knock over), etc. Looking back, I wish that I had complained a little stronger at the front desk, as the price we paid was so very much higher than the quality of our stay. Also, you can unload your bags and family, then park your car at a 24h parking garage just down the block. It's a little inconvenient, but would have saved us a little had we known. Call the hotel to see if they are renovating any of their rooms, and if so, be sure to stay on an already updated floor.

The accomodations were very good. Immaculate room and bath. Breakfast had good variety. Very courteous staff. The best in room coffee we've had in years. Walking distance to restaurants, sightseeing. Valet parking is a plus and at a minimal charge for the convenience.