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DoubleTree by Hilton Hotel and Suites Charleston - Historic District
3.5 of 5 Hotel   |   181 Church Street, Charleston, SC 29401 (Downtown)   |  
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Special Offer
35% Off Parking-Breakfast
Ranked #35 of 54 hotels in Charleston
Philadelphia, Pennsylvania
Senior Contributor
43 reviews 43 reviews
7 hotel reviews
Reviews in 16 cities Reviews in 16 cities
15 helpful votes 15 helpful votes
“Sweet suites”
4 of 5 stars Reviewed November 11, 2012

To start off, this hotel is in the perfect location. It is right next to the market and tons of restaurants, close to nightlife, and easy to get to and leave if you are driving to other nearby locations during your stay. The staff was very friendly (can't forget about the famous Doubletree cookies at check in) and helpful with suggestions around town. The rooms we got were bi-level suites with a living room and kitchenette on the first floor, and bedroom and bathroom upstairs. The rooms were a little outdated but absolutely fine for our needs. One negative is the bathroom is pretty small. The other negative, which is not totally the hotels issue, but since they work along with them is the taxi service. They have an onsite taxi operator from the company who is supposed to set up the rides for you, but he is very very unorganized and sketchy with answers, and try to charge your more than double what it should be. We just walked over to the market and got a cab from there. Overall, the staff was awesome and fulfilled any requests we had, and the locations is the best you can get in the city.

  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTreebyHilton, General Manager at DoubleTree by Hilton Hotel and Suites Charleston - Historic District, responded to this review, November 13, 2012
Thank you for your candid review of your recent stay at the DoubleTree by Hilton. Your comments regarding our staff were very much appreciated and indicative of what our guest encounter. However, your comments regarding the taxi service was of concern and I have reviewed your comments with our Team to ensure our guests do not encounter this again.
With special note we are in the process of refreshing our property to include the guestrooms to bring a much more fresh appearance to the entire hotel. Our estimated finish date is first quarter in 2013.
We hope to see you back here in Charleston again soon. Safe travels…
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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986 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (172)
Date | Rating
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  • Italian first
  • Spanish first
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English first
Nashville, Tennessee
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 7, 2012

This is a great location and the room was very nice. Eat breakfast somewhere else unless you get it free. The room needed updating but was adequate. I would stay here again. People very nice. Nothing special, however.

  • Stayed November 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTreebyHilton, General Manager at DoubleTree by Hilton Hotel and Suites Charleston - Historic District, responded to this review, November 9, 2012
Thank you for your candid review of our hotel and its service. I will be sharing your comments with our Team so they can hear your feed back as well. As a company it is our goal to make each guest experience a warm and inviting experience offering our signature “southern hospitality”.
One point of concern was your comment of our property condition. We are in the process of refreshing our hotel with a completion set for early 2013.
Best Wishes and we look forward to assisting you on your next to Charleston.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Parkland, Florida
Top Contributor
70 reviews 70 reviews
19 hotel reviews
Reviews in 32 cities Reviews in 32 cities
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed November 5, 2012

This was a crazy trip for us. We were in and out within a day but the hotel was great! They upgraded us to a suite which was perfect and treated us great. The cookies are delicious that they give you and you don't feel guilty for eating them because you spend your time in the historic district walking around. It is a great city with adorable places to eat and shop.

The staff was so helpful picking places to dine. They also asisted us with rides to the airport. Overall a great stay. The only negative I can say is that the shower pressure could have been better. But the room was clean and that ranks higher on my list.

Room Tip: Stayed in an upgraded suite on the first floor which was great. All the noise stopped relatively ea...
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  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTreebyHilton, General Manager at DoubleTree by Hilton Hotel and Suites Charleston - Historic District, responded to this review, November 7, 2012
On behalf of the entire team… “Great Staff” is an excellent summation of your recent visit and we Thank You! Our courteous and professional staff goes out of their way to ensure guest satisfaction is consistently offered to everyone that comes through our doors….and it appears you had the pleasure of witnessing our team in action during your groups visit.
We hope to have another opportunity to serve your hospitality needs in the near future. Safe travels…
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Greenville, South Carolina
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 of 5 stars Reviewed November 5, 2012

We chose the hotel for its location. We were a little concerned by some reviews, but the location outweighed the concerns. We found the staff to be extremely helpful and friendly. We were allowed to check in early. While going through the process, we mentioned it was our wedding anniversary. We did not expect special treatment or request it. The staff upgraded us to a nicer room and when we returned from dinner that night, we found a lovely tray of strawberries and champagne.

  • Stayed December 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTreebyHilton, General Manager at DoubleTree by Hilton Hotel and Suites Charleston - Historic District, responded to this review, November 7, 2012
Thank you for your candid review of our hotel and its service. I will be sharing your comments with our Team as they are one of the special points you made comment to in your review. As a company it is our goal to make each guest experience a warm and inviting experience offering our signature “southern hospitality”. We hope you will come back and visit us again for another special occasion or just a leisure trip.
Best Wishes and we look forward to assisting you on your next to Charleston.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 5, 2012

Perfect location, perfect price, perfect experience! This is THE historic district hotel if you are planning to walk, eat and tour Charleston, SC! The accommodations are above average for the cost and the location could not be better for waking EVERYWHERE. We booked a one bedroom suite with an adjoining bedroom for 2 couples so we could have our privacy yet enjoy relaxing time together. Before dinner we had a glass of wine (or 2) in the living area and an after-dinner beverage there also. The concierge recommended several tours that were "spot-on" as well as restaurants that were memorable. You will not be disappointed.

Room Tip: Junior suites are roomy.
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTreebyHilton, General Manager at DoubleTree by Hilton Hotel and Suites Charleston - Historic District, responded to this review, November 7, 2012
Thank you for your gracious review of our hotel and our Team. Your comments referencing our service the Team offers was most appreciated, as well as, your comments regarding our guestroom amenities. I will be sharing your comments with our Team so they can hear your comments as well. We appreciate you choosing us for your hospitality needs and hope to see you again real soon. Safe travels…
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlotte, NC
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 5, 2012

The Hubby and I stayed there for a quick weekend getaway. The staff was very professional and friendly. This made up for the worn furniture in the sitting area of our suite. Additionally, the bathroom was extremely small in the one bedroom suite. My husband is 6' tall and his knees touched the door while "sitting down" (if you know what I mean). Our room overlooked the market which was nice. Breakfast buffet each morning for $14.95/person...tasty and not a bad deal considering. Overall I would recommend the hotel.

Room Tip: Courtyard rooms are probably your best bet
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  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTreebyHilton, General Manager at DoubleTree by Hilton Hotel and Suites Charleston - Historic District, responded to this review, November 7, 2012
Thank you for your candid review of your recent stay at the DoubleTree by Hilton. Your comments regarding our staff were very much appreciated and indicative of what our guest encounter. I will be reviewing your comments with our Team so they can hear your thoughts as well.
With special note we are in the process of refreshing our property to include the guestrooms to bring a much more fresh appearance to the entire hotel. Our estimated finish date is first quarter in 2013.
We hope to see you back here in Charleston again soon. Safe travels…
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pierre, SD
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 1, 2012

My mom and I enjoyed a nice stay at the DoubleTree in the historic district of Charleston. Bell stay (Hi, Keith!) were friendly and helpful. Front desk staff were efficient. Our two-room suite was nice, though living area furniture is showing a bit of wear. Market is steps away. Hotel is within walking distance of several restaurants and many visitor sites.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTreebyHilton, General Manager at DoubleTree by Hilton Hotel and Suites Charleston - Historic District, responded to this review, November 2, 2012
Thank you for your candid review of your recent stay at the DoubleTree by Hilton. Your comments regarding our bell and front desk Teams were very much appreciated and indicative of what our guest encounter. I will be reviewing your comments with our Team to so they can hear your thoughts, as well.
As a special note we are in the process of refreshing our property to include the guestrooms to bring a much more fresh appearance to the entire hotel. Our estimated finish date is first quarter in 2013.
We hope to see you back here in Charleston again soon. Safe travels…
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about DoubleTree by Hilton Hotel and Suites Charleston - Historic District

Address: 181 Church Street, Charleston, SC 29401
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Charleston > Downtown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#16 Business Hotel in Charleston
#30 Romantic Hotel in Charleston
#30 Family Hotel in Charleston
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel and Suites Charleston - Historic District 3.5*
Reservation Options:
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Also Known As:
Doubletree Hotel Charleston
Doubletree Historic District

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