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“beautiful patio overlooking the harbor” 5 of 5 stars
Review of Courtyard by Marriott Charleston Waterfront

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Courtyard by Marriott Charleston Waterfront
3.0 of 5 Hotel   |   35 Lockwood Dr, Charleston, SC 29401   |  
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Ranked #41 of 59 Hotels in Charleston
GreenLeadersBronze level
asheville north carolina
1 review
“beautiful patio overlooking the harbor”
5 of 5 stars Reviewed 3 days ago NEW

We were so happy with our stay here. The building is very nice and the patio and breakfast room over looking the water is so special...we really felt like we were on vacation! (We weren't, we were visiting a friend in the hospital in Charleston). The bed was remarkably comfortable. For tourists a car is a must as the hotel is not in the historic district, however, not that far by car.

  • Stayed May 2015, traveled on business
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheHotelGM, General Manager at Courtyard by Marriott Charleston Waterfront, responded to this review, yesterday
Dear Jeankaurine,

Thank you for choosing to stay at the Courtyard Charleston while visiting your friend at a hospital. We are so glad that you had an outstanding time with us and we could make your medical visit turn into a vacation for you. Your comments regarding your comfortable bed and the river views were a pleasure to read. We would love to have the pleasure of hosting you again in the future. Travel Safe.

Mark Thomas
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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544 reviews from our community

Traveler rating
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    201
    90
    47
    29
See reviews for
127
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (185)
Date | Rating
  • English first
  • German first
  • Any
English first
Martinez, Georgia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed 6 days ago NEW

We got there late wife couldn't relax & take a bath- NO BATH TUBS!
Can't walk anywhere but the parking lot; NO access to downtown (too far) & all the docks are PRIVATE!
Too much money for the location & type of room.

Stayed May 2015, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheHotelGM, General Manager at Courtyard by Marriott Charleston Waterfront, responded to this review, 5 days ago
Dear webbm007,

Thank you for taking time to post comments about your visit to Charleston. We were disappointed to read your review especially since your comments don’t match the amenities offered at our hotel. You mentioned, “couldn’t…take a bath…no bath tubs.” Please know that all our rooms have bathtubs. You also mentioned, “all the docks are private.” Our dock is open 24/7, has no gate or lock and is available for all guests to use. We have even stationed rocking chairs on the dock for guests to relax and enjoy. We thank you again for wanting to share your views about our hotel. Travel Safe.

Mark Thomas
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lorton, Virginia
1 review
5 of 5 stars Reviewed 1 week ago NEW

Delightful in every respect. Most impressive was the concierge, Sherrie Wilson. She was the BEST I've ever encountered--anywhere in the world! She should be placed in charge of training future concierges. I was just so impressed by her and her cheerful professionalism--she made our great trip even better!

Room Tip: We were on 11th floor--great!
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Green Features: All good. Seemed to be consistent with best practices.
  • Stayed May 2015, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheHotelGM, General Manager at Courtyard by Marriott Charleston Waterfront, responded to this review, 6 days ago
Dear Tom D,

I just wanted to reach out and thank you for your kind remarks and posting them on Trip Advisor! We are thrilled that you found everything to your liking here at the Charleston Courtyard on your weekend stay. Our associates are happy to provide personalized customer service and Sherrie Wilson truly embodies and personifies what our service culture is all about-We are so proud of her! Please be assured I will recognize Sherrie who added on to a memorable stay at our next staff meeting. We invite you to come back and stay with us again, if you are in the area! Travel Safe.

Mark Thomas
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Zelienople
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 1 week ago NEW

The hotel is breathtaking with immaculate views of the harbor. The staff is always there to help you with anything and so very friendly. We did have an issue with the shuttle service but the manager of the hotel went far and above to help us out. So very nice to see that people do care about their guests concerns. I will stay at this hotel again.

Room Tip: Try to get a water view balcony room. They are the greatest.
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  • Stayed May 2015, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheHotelGM, General Manager at Courtyard by Marriott Charleston Waterfront, responded to this review, 6 days ago
Dear Christine C,

Thank you so much for selecting Courtyard Charleston for your first visit to the Charleston area. Our "southern charmed" location on the river with beautiful sunset views which is one of our greatest assets, adds to the Charleston experience where so many have come to enjoy and I am glad that it added on to your outstanding stay. Thank you so much for your compliments for our staff, they are all valuable members of our team, and I greatly appreciate your kind words. We are pleased to hear that you will be returning to stay with us again. Hurry back soon! Travel Safe.

Mark Thomas
General Manager
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New Orleans, Louisiana
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This hotel is on the Ashley River Marina. The view from the balcony was beautiful! Our room overlooked the pool and the river. We had rocking chairs on our balcony. The desk staff was very welcoming and friendly.

Room Tip: Ask fro a room with a view of the river and pool with a balcony.
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Green Features: The staff recommended seafood restaurants that were walking distance.
  • Stayed May 2015, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheHotelGM, General Manager at Courtyard by Marriott Charleston Waterfront, responded to this review, 6 days ago
Dear Darlene R,

Thank you for wonderful review regarding your recent stay at the Courtyard Charleston. It is great to hear you loved your room with the beautiful river views. With our location minutes away from downtown, and the hotel itself being right on the river, makes us the "hotel of choice" when in Charleston. I will pass on your kind words to the front desk staff for their warm and friendly service they provided and let them know that their efforts do not go unnoticed. We appreciate you choosing our hotel for your stay and we very much hope to see you again in the near future. Travel Safe.

Mark Thomas
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St. Petersburg, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 1 week ago

if you like cookie-cutter hotels then this is the place for you. There is nothing unusual or different about this hotel and it is like every Marriott but you will come across in every town in the world. I, for one, would prefer something with a little bit of character or charm. You won't find that here. The hotel is not particularly close to anything interesting. You will need to drive or cab it when ever you go anywhere. On the plus side the bed was very comfortable.

Room Tip: We stayed on the concierge level. I don't think it was worth the extra charge.
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Green Features: I'm sure it was fine. They had the typical bit about leaving your towels on the rack if you didn't want them clean etc.
  • Stayed April 2015, traveled with friends
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheHotelGM, General Manager at Courtyard by Marriott Charleston Waterfront, responded to this review, 6 days ago
Dear Debbie S,

Thank you for your recent stay at the Courtyard Charleston and your feedback for fellow online reviewers. I am glad that you found your bed to be comfortable but I was sorry to learn that you were not very happy with our location. We normally hear great reviews about our "southern charmed" location being right next to the river with beautiful views. We are also just minutes away from Downtown and provide shuttle service for our guests’ convenience. I would like to apologize for any inconvenience our location may have caused you but I hope we made up for it in other areas. I do hope you consider us when you return to the Charleston area in the future.Travel safe.

Mark Thomas
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NJ
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
Reviews in 16 cities Reviews in 16 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 1 week ago

I recently stayed for 1 night at this hotel. The staff was very friendly and helpful. The hotel is very close to downtown. It is about 1 mile away. They offer shutttle service into town. I thought it was over-priced for an average hotel.

  • Stayed May 2015, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheHotelGM, General Manager at Courtyard by Marriott Charleston Waterfront, responded to this review, 5 days ago
Dear Kavallone,

Thank you for choosing to stay at the Courtyard Charleston for your overnight stay. We are glad that our location was convenient for you and you liked our courteous staff who work hard to provide high levels of service. Regarding our pricing, we try to stay competitive with the area hotels with our pricing and in addition, we do not charge for daily parking as most of the other hotels in this area do, which is an add on convenience to our guests. We hope to host you again in the future. Travel Safe.

Mark Thomas
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard by Marriott Charleston Waterfront

Address: 35 Lockwood Dr, Charleston, SC 29401
Location: United States > South Carolina > Coastal South Carolina > Charleston
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Green Hotel in Charleston
#32 Business Hotel in Charleston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Charleston Waterfront 3*
Number of rooms: 178
Official Description (provided by the hotel):
Discover Courtyard Charleston Waterfront, located just minutes from the heart of downtown Charleston, SC. Unique among hotels in Charleston, guests can experience stunning views of the Ashley River while enjoying our hot breakfast options, unwinding on our beautiful terrace, swimming in the outdoor waterfront pool, relaxing by our fire pit or whirlpool, or resting in their spacious guest room. Our stunning hotel is a short drive from the city's top destinations including; the shopping on King Street, the downtown market, historic plantations, and military parks. This unique hotel offers a 24 hour fitness center and a business center. Join us each morning in The Ashley River Cafe for a delicious breakfast buffet. If you're looking for something quick, our waterfront Charleston hotel offers a 24-hour market with snacks, beverages, soups, sandwiches and salads. Our Charleston, SC meeting space is ideal for intimate rehearsal dinners, meetings, and social events. Experience true luxury accommodations at the top waterfront hotel in Charleston, Courtyard Charleston Waterfront. An unforgettable retreat. ... more   less 
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Also Known As:
Courtyard By Marriott Charleston Waterfront Hotel Charleston
Courtyard Charleston Waterfront
Charleston Courtyard
Charleston Marriott

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