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“You won't regret it!!” 5 of 5 stars
Review of Courtyard by Marriott Charleston Waterfront

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Courtyard by Marriott Charleston Waterfront
3.0 of 5 Hotel   |   35 Lockwood Dr, Charleston, SC 29401   |  
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Free Parking
Ranked #38 of 54 hotels in Charleston
Boston, MA
Senior Contributor
39 reviews 39 reviews
17 hotel reviews
Reviews in 18 cities Reviews in 18 cities
11 helpful votes 11 helpful votes
“You won't regret it!!”
5 of 5 stars Reviewed 2 days ago NEW

I loved everything about this hotel!!! The room was spacious and very clean, the bed very comfortable and the view from our balcony was wonderful. The outside and inside lounging areas were large, inviting, comfortable and well decorated. There was free entertainment at the outside lounging area. The staff was friendly and could not have been more helpful. It was only a 5 minute or so drive to downtown. I cannot find one thing I would improve upon.
We really enjoyed our stay here.

Room Tip: Chose a room with a balcony, at the far end of the hotel that over looks the pool and river.
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  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelMngerGM, General Manager at Courtyard by Marriott Charleston Waterfront, responded to this review, today
Thank you for selecting Courtyard Charleston for your recent visit and for writing your review. I was absolutely delighted to hear how much you enjoyed your stay with us and thank you for your complimentary comments. Thank you again and safe travels.

Mark Thomas
General Manager
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439 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (143)
Date | Rating
  • English first
  • German first
  • Any
English first
Garden City, New York
1 review
5 of 5 stars Reviewed 2 days ago NEW

When visiting Charleston, my wife and I usually stay in downtown Charleston, but decided to try the Courtyard by Marriott Charleston Waterfront for a change. We have stayed on two separate occasions and were extremely pleased with the hotel, staff, amenities and beautiful Marina views on both visits. The staff was exceptionally friendly and helpful, especially Eddie (the concierge) who was informative and always available with great recommendations. Eddie is an asset. The hotel and rooms are clean and up-to-date. The property has a deck with wicker furniture and a pool with lounge chairs all overlooking the scenic Marina. It's a great place to stay and only a quick shuttle or taxi ride to downtown. We've already planned our next visit to Charleston and will be staying at Marriott Charleston Waterfront..

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelMngerGM, General Manager at Courtyard by Marriott Charleston Waterfront, responded to this review, yesterday
Dear Fred, thank you for your remarks regarding your stay at the Courtyard Charleston. I was happy to hear that we were able to spoil you during your stay, and especially that Eddie went over and above your expectations. Please be assured I will pass on your comments and recognize Eddie at our next staff meeting. We do hope to welcome you back soon. Travel Safe.

Mark Thomas
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Waynesboro, Pennsylvania, United States
Top Contributor
57 reviews 57 reviews
8 hotel reviews
Reviews in 31 cities Reviews in 31 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed two non consecutive nights and both times had to request towels sufficient to meet the size of the registered guests. Rooms are nice and clean. The breakfast is a little pricey since its not much more than one gets for free elsewhere.

Stayed July 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarkThomasGM, General Manager at Courtyard by Marriott Charleston Waterfront, responded to this review, 1 week ago
Greetings TravelMonster17268 and Guests, thank you for staying with us recently. We appreciate your input regarding the number of towels in the room and the cost of breakfast. We work very hard to satisfy all guests and your suggestions will certainly help us to improve our offering. Thank you again. Travel Safe!
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Roswell, Georgia
Senior Contributor
28 reviews 28 reviews
4 hotel reviews
Reviews in 13 cities Reviews in 13 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 1 week ago

The staff at Courtyard by Marriott Charleston Waterfront was extremely friendly and helpful. The property has a pretty and convenient setting overlooking the marina. They have a free shuttle available to downtown. Cab rides to King Street or downtown are very reasonable as well. Breakfast at this property is better than most hotels, and we enjoyed eating while sitting outside overlooking the marina. Hotel is very clean, and the beds are very comfortable. Any time we visit Charleston, we'll be staying here! Highly recommended!!

Room Tip: There were 5 of us, and we were able to get a room with 2 queen beds and a pullout couch, which was...
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  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarkThomasGM, General Manager at Courtyard by Marriott Charleston Waterfront, responded to this review, 1 week ago
Dear Karen W and Guests, thank you for selecting our hotel for your visits to historic Charleston. Thank you as well for mentioning all the amenities you enjoyed. We are extremely proud to know, “any time we visit Charleston, we'll be staying here!” We look forward to serving you again. Travel Safe!
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Greenville, South Carolina, United States
Contributor
19 reviews 19 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

From the moment we arrived until check out we were treated like royalty and I never saw an employee that wasn't smiling. Upon arrival we were greeted at the curb and offered a cold refreshment free of charge. Upon entering the lobby we were greeted and offered a glass of fruit infused water as we checked in. Check in was speedy despite there being many guests milling about. At this time we were invited to join other guests out on the patio for a complimentary BBQ. We declined since we were there for a wedding and needed to get settled into our room. After getting ready to go out for the evening we came back down to the public areas and were offered complimentary beer at this time and there were warm chocolate chip cookies. We went off to our event for the evening. Upon return later that evening we we're offered complimentary champagne or sparkling juice and brownies. Our rooms were basic but satisfactory with a good view of the waterfront. The bed was very comfortable with crisp linens and extra pillows. They offered a complimentary coffee and tea bar all day. Breakfast was available on site at a reasonable cost. My husband and I shared a made to order omelet and it was plenty for both of us. The pool and outdoor areas were very nice with a spectacular water view. They also had a dock that we were able to walk out on to get a closer look at all the boats docked at the marina and sit in wood rockers to enjoy the summer evening. Garage Parking was free. We never once encountered a staff person that wasn't warm and friendly. Everyone made us feel welcome and special.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarkThomasGM, General Manager at Courtyard by Marriott Charleston Waterfront, responded to this review, 1 week ago
Greetings from the Waterfront Lisa123489 & Guest, it was our pleasure to treat you “like royalty” during your recent visit to Charleston. Thank you for selecting our hotel for your stay. Among all the things you enjoyed we are especially pleased to know you, “never once encountered a staff person that wasn't warm and friendly” and that “everyone made us feel welcome and special.” We appreciate you sharing this with others. Thanks again and travel safe!
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Kankakee, Illinois
2 reviews
4 of 5 stars Reviewed 1 week ago

We had a lovely view of the marina from our room. It was the perfect spot to spend our first night in Charleston. We were able to get acquainted with the city and the next day we moved to our vacation rental.

Room Tip: Get a room with a sea view!
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  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarkThomasGM, General Manager at Courtyard by Marriott Charleston Waterfront, responded to this review, 1 week ago
Greetings from the Waterfront Catmalone, thank you for starting your Charleston vacation with our hotel. We are glad you found it the “perfect spot”. Please visit again soon. Travel Safe!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Clitheroe, Lancashire
Contributor
19 reviews 19 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Well we decided to rest up here from the International flight ready for our Great Southern Road Trip. Kim from Alabama welcomed us at this Oasis of tranquility after a 16hr day travelling from the UK. As other reviewers have said, a taxi ride from the main town ($8) - a shuttle was available at $6, but worth it for the peace and calm of the main terrace overlooking the river. The breakfasts and service from the staff were the best that we encountered on the road trip south. And there was Kim (stand in Manager ?) - what a great personality, always welcoming and actually remembered conversations from the previous day and where we had eaten. Having travelled herself she was able to provide valuable insights and knowledge, and we enjoyed our conversations with her.
Rooms were clean comfortable but a little dated. There was also a very limited menu available in the evenings which wasn't so good when you had just arrived from a long flight - we ended up at the Hilton opposite !
All in all it was a great place to lay up and start our two week road trip, with easy parking, great service and did I mention that Kim - thank you for your welcome which was greatly appreciated. We saw the other Courtyard in the centre of town and were grateful that we had chosen where we were.

Room Tip: Make sure that you get a room on the river side or else you'll be overlooking a car park with bu...
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  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarkThomasGM, General Manager at Courtyard by Marriott Charleston Waterfront, responded to this review, 1 week ago
Greetings from the Waterfront Sandman753, thank you for beginning your two week road trip with our Courtyard. We appreciate all the positive comments and thank you for sharing them with others. Please visit again soon. Travel Safe!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Courtyard by Marriott Charleston Waterfront

Address: 35 Lockwood Dr, Charleston, SC 29401
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Charleston
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#31 Business Hotel in Charleston
#36 Romantic Hotel in Charleston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Charleston Waterfront 3*
Official Description (provided by the hotel):
Discover Courtyard Charleston Waterfront, located just minutes from the heart of downtown Charleston, SC. Unique among hotels in Charleston, guests can experience stunning views of the Ashley River while enjoying our hot breakfast options, unwinding on our beautiful terrace, swimming in the outdoor waterfront pool, relaxing by our fire pit or whirlpool, or resting in their spacious guest room. Our stunning hotel is a short drive from the city's top destinations including; the shopping on King Street, the downtown market, historic plantations, and military parks. This unique hotel offers a 24 hour fitness center and a business center. Join us each morning in The Ashley River Cafe for a delicious breakfast buffet. If you're looking for something quick, our waterfront Charleston hotel offers a 24-hour market with snacks, beverages, soups, sandwiches and salads. Our Charleston, SC meeting space is ideal for intimate rehearsal dinners, meetings, and social events. Experience true luxury accommodations at the top waterfront hotel in Charleston, Courtyard Charleston Waterfront. An unforgettable retreat. ... more   less 
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Also Known As:
Courtyard By Marriott Charleston Waterfront Hotel Charleston
Courtyard Charleston Waterfront
Charleston Marriott
Charleston Courtyard

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