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“Great location - will stay again” 5 of 5 stars
Review of Courtyard by Marriott Charleston Waterfront

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Courtyard by Marriott Charleston Waterfront
3.0 of 5 Hotel   |   35 Lockwood Dr, Charleston, SC 29401   |  
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Ranked #39 of 54 hotels in Charleston
Washington DC, District of Columbia
Top Contributor
94 reviews 94 reviews
29 hotel reviews
Reviews in 43 cities Reviews in 43 cities
53 helpful votes 53 helpful votes
“Great location - will stay again”
5 of 5 stars Reviewed May 4, 2013

This is a the nicest Marriott Courtyard I have ever stayed at. The rooms are well decorated. The harbor- side pool & lounge area is beautiful. It is an easy 5 minute drive or shuttle ride to the King or Broad/Bay Street area. The shuttle is no longer free and is $6/person/per day but still a great deal if you don't have a car. Much more room than you would have with a downtown hotel. We weren't crazy about the handicapped bathroom - no bathtub and water from shower gets all over the floor so I would recommend asking for non-handicapped room. Will stay here on future trips. Staff was all very pleasant and helpful.

Room Tip: Ask for harbor-side room.
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CYCharlestonMgr, Manager at Courtyard by Marriott Charleston Waterfront, responded to this review, May 8, 2013
What a wonderful compliment! We are most certainly a unique Courtyard. A requirement of the Courtyard brand, the Bistro concept renovation will begin later this year. The Bistro renovation will change our appearance and bring many new technological advances to our hotel, but our style and outstanding customer service isn't going anywhere!

The heart of the historic district is about 1.5 miles from our hotel. The shuttle is very convenient and $6/person/day. We wish we didn't have to charge for the shuttle at all, but it covers the cost of gas, which as you know is expensive.

Thank you again for your wonderful review! We look forward to having you stay with us on your next visit to Charleston!
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (143)
Date | Rating
  • English first
  • German first
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English first
St. Petersburg, Florida
Contributor
19 reviews 19 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed May 4, 2013

awesome place. Lots going on the Citadel graduation etc...and noone was over looked. we had excellent service a wonderful room and lots of help getting to the charleston college..hated to leave. the morning buffet was good and excellent service.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CYCharlestonMgr, Manager at Courtyard by Marriott Charleston Waterfront, responded to this review, May 6, 2013
Thank you so much for taking the time to post such a wonderful review for us! Our associates go the extra mile to ensure every guest is 100% satisfied. I'm glad you experienced this during your stay and appreciate your willingness to share it on Trip Advisor. April and May are a very busy time of year in Charleston. We sell-out most nights during these months and prepare our associates to ensure our level of service stays top-notch. We look forward to seeing you again on your next trip to our beautiful city!
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Kingsport, Tennessee
Top Contributor
58 reviews 58 reviews
12 hotel reviews
Reviews in 23 cities Reviews in 23 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed April 29, 2013

Could not ask for a better hotel in Charleston. The view is beautiful, the harbor-side bar and pool are wonderful to hang out at, the rooms are clean and have gorgeous views of the harbor with yachts, and the shuttle downtown is easy and efficient. Would rather stay here than downtown b/c we didn't have to get into all the traffic. Would def stay again!

Room Tip: ask for an upgrade...they gave us one for free :)
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  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CYCharlestonMgr, Manager at Courtyard by Marriott Charleston Waterfront, responded to this review, May 2, 2013
I am thrilled that you enjoyed your stay with us! We are so fortunate to have this location on the harbor. Our guests love the huge terrace and pool deck. We don't charge for upgrades and are happy to oblige if we have them available. Thank you so much for your wonderful review! I hope that you will come stay with us again on your next trip to Charleston!
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Owen Sound, Canada
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed April 26, 2013

My Husband and I spent 4 nites at this lovely hotel the end of Feb/13. Although the weather was too cold for us to sit out and enjoy the beautiful pool and deck, we were pleased with everything about this hotel.

Since the hotel is fairly new, the room and of course the whole hotel is lovely. Furnishings are great and the King bed was super comfy as we have come to expect from most Marriotts.

The Breakfast area is great, lots of choices in the menu and the location overlooking the pool deck and water, is another plus of this hotel.. Too bad there isn't lunch and dinner service too.The ongoing free coffee and tea service just off of the lobby is a great touch too.

While there, I needed help with transferring legal documents and the front desk staff were fabulously accomodating with the need to use their system since the business office was shut down for the length of our stay.

Although the hotel is outside of the downtown core, we found the Shuttle service to be fantastic. For only $6.00 per person the Shuttle runs downtown to the park approx., every 1/2 hr and the pick up is great to get back as well. Shuttle is available to be picked up til around 10:30 p.m. from downtown, lots of time to have a lovely dinner and attend a play too if your lucky enough to do so.

Shuttle Driver Marcus Poinsett; is a true asset to this hotel too, as he makes the trip between the downtown and the hotel a wonderful opportunity to ask questions about places to see, restaurants to visit and areas not to be missed, within this fabulous city. Marcus is a great emissary for the hotel and the city.

Room Tip: Ask for a room on the water side; at the far end of the building, away from the construction next do...
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  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CYCharlestonMgr, Manager at Courtyard by Marriott Charleston Waterfront, responded to this review, April 28, 2013
Thank you for taking the time to write this review for us! I will most certainly pass along your wonderful comments about Marcus. Our people are what make us great. You can have the newest, most luxurious hotel in the world with all the bells and whistles, but none of that matters if you don't have the right people. Happy employees, happy guests!

We've had a few changes since you were here in February. We are now serving nightly dinner and beginning May 5th, our bar will be open seven days per week.

Thank you again, for your wonderful review. We look forward to seeing you again on your next trip to Charleston!
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Guilford, Connecticut
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed April 25, 2013

We loved being on the water overlooking the marina. The service was excellent from the moment we arrived. We were able to store our luggage and the front desk did everything possible to give us the best room available. Our room was spacious, clean and gave us great views of the marina. The front desk staff, concierge and restaurant manager all took great pride in giving us the best service. The fire pit down by the pool was the perfect way to end a night after a long day of sight seeing. The restaurant manager even came down to ask us if we would like one more drink before he closed the bar. Very thoughtful and caring people. We had a great experience and will definitely book another stay in the near future.

Room Tip: The corner rooms overlooking the marina give great views and have a nice little balcony with chairs...
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  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CYCharlestonMgr, Manager at Courtyard by Marriott Charleston Waterfront, responded to this review, April 28, 2013
Thank you for such a glowing review of our hotel! We pride ourselves on giving the very best service to every one of our guests. Our associates love what they do and they are 110% empowered to make sure our guests are completely satisfied. We look forward to seeing you on your next trip to the Lowcountry!
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Ohio
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
Reviews in 18 cities Reviews in 18 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 23, 2013

We made a quick stop here for a day so we could see the popular sites of Charleston. We arrived early and the lady at the front desk (didn't catch her name) was very friendly and let us check in early. The room was gorgeous and very spacious. Tastefully decorated and clean. The beds were THE MOST comfortable I have ever slept on! The room had a fridge and microwave in it which made it convenient for our left overs.

We used the hot tub and pool at night and everything was very clean. The grounds on this hotel are GORGEOUS! The hotel has a view of the harbor and has rocking chairs and chaise lounge chairs out on the patio for you to relax and enjoy. There is also a fire pit outside which I thought added a nice touch! Hotel is off the highway and very close to California Dreaming which also has a fabulous view of the water. There is construction next door of another hotel but it wasn't a problem. Hotel is really close to all the sites (king street, Carriage tours, restaurants, etc). We were very please with this hotel and would be happy to recommend it to others! Thanks Marriott!

  • Stayed April 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CYCharlestonMgr, Manager at Courtyard by Marriott Charleston Waterfront, responded to this review, April 26, 2013
Thank you for this wonderful review! I am thrilled that you chose to stay with us! We are a very busy hotel. In April we often sell-out every night, which makes early arrivals difficult to accomodate. I am so glad we were able to get you in early, especially since you only had a limited amount of time to explore our beautiful city.

Our front desk staff is top-notch! They love what they do it shows. Marriott beds are famous for providing a good night's sleep and every single one of our rooms has a microwave and mini-fridge.

Pool weather is here! The pool, jacuzzi, and firepit are right on the water and there is no better spot in Downtown Charleston to enjoy a drink, have a bite to eat from our dinner menu, and relax than on our huge water-front terrace.

Thank you so much for taking the time to write a review for us! Please come stay with us again on your next (hopefully longer) trip to Charleston!
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Lexington SC
Top Contributor
72 reviews 72 reviews
16 hotel reviews
Reviews in 24 cities Reviews in 24 cities
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed April 23, 2013

We stayed here for a girls getaway last week. There was construction going on beside the hotel that caused a little bit of a traffic jam in the circular drive where you are to pull up and check-in. Check-in was easy and quick. Was not welcomed as a Marriott Rewards member but that was ok. The room was spacious and clean except....the sheets on my bed looked dingy. I had the maid to change them the second evening and she willingly obliged.
This hotel is old but is decorated well. It does face the water and that is a plus. If you want to walk downtown there is a shuttle. Don't attempt to cross Lockwood Drive on foot. Overall it is ok and practical.

Room Tip: Request a room on the waterfront.
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  • Stayed April 2013, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CYCharlestonMgr, Manager at Courtyard by Marriott Charleston Waterfront, responded to this review, April 26, 2013
We love that you chose to spend your Girl's Getaway with us! Thank you for taking the time to write a review for us!

As you and other posters have mentioned there is a hotel being built right next door to us. It only affects a handful of guest rooms in terms of noise early in the day, but we find that the majority of our guests are not affected by it. We do our best to work with a situation we cannot control.

It is wonderful to hear that your room was clean and you found it to have plenty of space. I do apologize about the bed linens, we are in the process of overhauling all of our bed linens over the next few weeks.

We hope you will come back next year for your Girl's Trip and see our newly renovated lobby and Bistro!
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Additional Information about Courtyard by Marriott Charleston Waterfront

Address: 35 Lockwood Dr, Charleston, SC 29401
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Charleston
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#30 Business Hotel in Charleston
#37 Romantic Hotel in Charleston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Charleston Waterfront 3*
Official Description (provided by the hotel):
Discover Courtyard Charleston Waterfront, located just minutes from the heart of downtown Charleston, SC. Unique among hotels in Charleston, guests can experience stunning views of the Ashley River while enjoying our hot breakfast options, unwinding on our beautiful terrace, swimming in the outdoor waterfront pool, relaxing by our fire pit or whirlpool, or resting in their spacious guest room. Our stunning hotel is a short drive from the city's top destinations including; the shopping on King Street, the downtown market, historic plantations, and military parks. This unique hotel offers a 24 hour fitness center and a business center. Join us each morning in The Ashley River Cafe for a delicious breakfast buffet. If you're looking for something quick, our waterfront Charleston hotel offers a 24-hour market with snacks, beverages, soups, sandwiches and salads. Our Charleston, SC meeting space is ideal for intimate rehearsal dinners, meetings, and social events. Experience true luxury accommodations at the top waterfront hotel in Charleston, Courtyard Charleston Waterfront. An unforgettable retreat. ... more   less 
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Also Known As:
Courtyard By Marriott Charleston Waterfront Hotel Charleston
Courtyard Charleston Waterfront
Charleston Marriott
Charleston Courtyard

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