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“Nice hotel, but not in the best part of town” 4 of 5 stars
Review of Courtyard by Marriott Charleston Waterfront

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Courtyard by Marriott Charleston Waterfront
3.0 of 5 Hotel   |   35 Lockwood Dr, Charleston, SC 29401   |  
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Ranked #39 of 58 Hotels in Charleston
GreenLeadersBronze level
Jamul, California
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“Nice hotel, but not in the best part of town”
4 of 5 stars Reviewed January 24, 2013

Channel 70 Productions had a job at the marina and this Courtyard fit the project's budget and was very nearby. However, after seeing the neighborhood's nearby (thanks to an errant GPS) we weren't sure about the safety our of equipment truck being there overnight. We ended up parking the truck in a no parking area under a light where we could watch it from our rooms. The hotel property is sort of an island unto itself, but still......All turned out OK, but we'd have second thoughts about a second visit without an increased security staff being obvious. The hotel staff couldn't have been any more courteous and professional and the rooms were top notch. Even with the evening chill, the little private balconies provided enjoyable views of the marinas and water traffic on the river. The $10 breakfast buffet was ok. At least it was convenient.

Room Tip: Rooms facing east could be noisy from nearby road traffic. Most quiet rooms on south or west side.
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  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CYCharlestonMgr, Manager at Courtyard by Marriott Charleston Waterfront, responded to this review, January 25, 2013
Thanks for taking a moment to share this review with future guests. We're glad you found your room comfortable and to quote you, "top notch."

This side of the Charleston Peninsula is a mix of medical offices and college facilities. Many of the houses look older but actually provide additional housing for the Medical University Hospital's patients and families. We feel our property to be very safe, with staff on 24 hours a day, security cameras, and our night security guard patrols the garage and parking lot every 40 minutes. Guest safety is a top priority.

We hope that you'll consider staying with us again!
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529 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (174)
Date | Rating
  • English first
  • German first
  • Any
English first
Aiken, South Carolina
Top Contributor
68 reviews 68 reviews
20 hotel reviews
Reviews in 33 cities Reviews in 33 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed January 23, 2013

Tremendous Staff and excellent rooms and accomodations. Breakfast in the restaurant was sooo delicious. But the coutersy and helpfulness of their staff was overwhelming ! We were there for a wedding bringing lots of gifts and luggage and all our items were handled with great care. We also enjoyed a fantastic reception and meal after the wedding.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CYCharlestonMgr, Manager at Courtyard by Marriott Charleston Waterfront, responded to this review, January 24, 2013
It's always so great to read reviews that spotlight our incredible staff. We're so glad you had such an amazing weekend in Charleston, not only at the wedding and reception, but at our property!

Thank you again for the kind words - we'll see you again soon!
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Scotland
Top Contributor
52 reviews 52 reviews
9 hotel reviews
Reviews in 24 cities Reviews in 24 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed January 22, 2013

The hotel has a useful bus which takes you into the historic district. Staff are friendly. The room is fairly standard with a firm bed. All in a good deal. As it was quiet we asked if we could get harbour view rooms which they happily responded with. Very nice touch.

Room Tip: Ask for an upgrade to harbour view if its quiet enough. Lovely small terrace area, some noise with...
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  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CYCharlestonMgr, Manager at Courtyard by Marriott Charleston Waterfront, responded to this review, January 24, 2013
Thank you for the kind words regarding your most recent stay with us. We're always happy to provide an upgrade to the marina side of the hotel, when available, and we're glad we were able to accommodate your request!

Again, thank you for your review and we look forward to seeing you on your next visit to our amazing city!
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Moriches, New York
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed January 22, 2013

The lobby and halls were fine. the views from the water front room may be great, but there is new construction next store. The bath area of the the rooms is poor. the front is on an expressway, parking is fine. Today the pool is being worked on, it is too cold to go in anyway.
I would wait until the construction is completed, and then get a good price.

  • Stayed January 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CYCharlestonMgr, Manager at Courtyard by Marriott Charleston Waterfront, responded to this review, January 24, 2013
Thanks for your review of our property! Like you, we're eagerly anticipating the completion of the construction next door to our hotel. It seems as though you're currently in the middle of your visit with us. Hopefully, upon check-out, any issues you experienced or additional comments you may have can be addressed. We take comments and guest suggestions seriously - each one is heard and responded to, and actions are then taken to enhance future guest's satisfaction.

We apologize that our pool is currently unavailable for use. During our slower season, which is very brief, we make updates and necessary repairs that would be quite an inconvenience during the peak months.

We hope you enjoy the rest of your visit! Thanks again for taking the time to review us!
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Indianapolis, Indiana
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 21, 2013

We stayed at the Courtyard as part of a wedding and loved the experience. It was a great recommendation from our hosts. Beautiful western facing hotel on the water, with a wide spanning terrace from which to view a wonderful sunset. The rooms were super affordable and we had a nice room with a balcony, fridge and king bed. Staff was very wonderful and there is a restaurant on site for breakfast and cocktails in the evening. Less than 10 minutes from downtown.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CYCharlestonMgr, Manager at Courtyard by Marriott Charleston Waterfront, responded to this review, January 24, 2013
Thanks so much for taking a moment to write this review! We're so glad you enjoyed your stay with us and had great things to say regarding every aspect of your visit! We hope you're already planning your return to our incredible city, and we look forward to seeing you again soon!
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Bay Village, Ohio
Top Contributor
147 reviews 147 reviews
14 hotel reviews
Reviews in 42 cities Reviews in 42 cities
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed January 17, 2013 via mobile

You have to really want to find this place. Even after I found the hotel, the signage was so bad I couldn't figure out how to get in. Staff was very courteous. Marriott rooms are always good. But the hotel is in an area that seemed unsafe to be lost in.

Stayed January 2013, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CYCharlestonMgr, Manager at Courtyard by Marriott Charleston Waterfront, responded to this review, January 18, 2013
Thanks for your review! We're sorry you had problems locating our property. Charleston can be hard to navigate at times and with certain streets only allowing for one way traffic, we understand your frustrations. Please know we definitely take all comments into consideration and we're working on a solution with signage so future guests might have an easier time with the check in process. We're glad the rest of your stay was enjoyable.

We hope you'll consider staying with us again soon!
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Long Island, Ny
Senior Contributor
44 reviews 44 reviews
21 hotel reviews
Reviews in 23 cities Reviews in 23 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed January 10, 2013

We stayed here for 2 nights between Christmas and New Years - check in was very quick and efficient, the room was clean, breakfast in the morning was crowded but the staff kept everything moving, even had managers chipping in. They seem like they will do anything to make your stay comfortable. The outside fireplace pit is a great touch, overlooking the marina and very easy to use. The hotel is not downtown but easy access to everything and at a much better price. I will stay here again on the next visit.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CYCharlestonMgr, Manager at Courtyard by Marriott Charleston Waterfront, responded to this review, January 11, 2013
Thanks for this great review of our property! We're glad you found your room clean, comfortable and well-equipped. Our staff and management team work closely together to ensure every guest has an amazing experience at our hotel - it's not unusual to see managers bussing tables or front desk employees assisting with housekeeping!

The outside fire pit is a new addition to our poolside area and we're thrilled that we've had some crisp nights where our guests can truly enjoy a relaxing evening by the fire.

Thank you again for taking the time to write such kind words regarding your stay. We look forward to seeing you again very soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard by Marriott Charleston Waterfront

Address: 35 Lockwood Dr, Charleston, SC 29401
Location: United States > South Carolina > Coastal South Carolina > Charleston
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Green Hotel in Charleston
#32 Business Hotel in Charleston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Charleston Waterfront 3*
Number of rooms: 178
Official Description (provided by the hotel):
Discover Courtyard Charleston Waterfront, located just minutes from the heart of downtown Charleston, SC. Unique among hotels in Charleston, guests can experience stunning views of the Ashley River while enjoying our hot breakfast options, unwinding on our beautiful terrace, swimming in the outdoor waterfront pool, relaxing by our fire pit or whirlpool, or resting in their spacious guest room. Our stunning hotel is a short drive from the city's top destinations including; the shopping on King Street, the downtown market, historic plantations, and military parks. This unique hotel offers a 24 hour fitness center and a business center. Join us each morning in The Ashley River Cafe for a delicious breakfast buffet. If you're looking for something quick, our waterfront Charleston hotel offers a 24-hour market with snacks, beverages, soups, sandwiches and salads. Our Charleston, SC meeting space is ideal for intimate rehearsal dinners, meetings, and social events. Experience true luxury accommodations at the top waterfront hotel in Charleston, Courtyard Charleston Waterfront. An unforgettable retreat. ... more   less 
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Also Known As:
Courtyard By Marriott Charleston Waterfront Hotel Charleston
Courtyard Charleston Waterfront
Charleston Marriott
Charleston Courtyard

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