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“Comfortable but slightly inconvenient” 4 of 5 stars
Review of Courtyard by Marriott Charleston Waterfront

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Courtyard by Marriott Charleston Waterfront
3.0 of 5 Hotel   |   35 Lockwood Dr, Charleston, SC 29401   |  
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Ranked #38 of 54 hotels in Charleston
Cheltenham
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
“Comfortable but slightly inconvenient”
4 of 5 stars Reviewed December 21, 2012

On the positive side, the room was really comfortable and well-equipped. We didn't notice much noise but there may have been no construction going on due to it being a holiday weekend. The location is slightly inconvenient; it is genuinely a challenge to cross the multi-lane highways to walk into town. To compensate, the hotel offers a $6 return shuttle bus into town whose drivers were friendly and informative!

Stayed November 2012, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CYCharlestonMgr, Manager at Courtyard by Marriott Charleston Waterfront, responded to this review, December 24, 2012
Thank you for taking the time to write a review about your recent stay with us! I'm thrilled to hear that you found your room comfortable and well-equipped. As you mentioned, there is constuction going on next door to us. A competing hotel property is going up and there is some minor noise during the day. For the most part, our guests are minimally affected.

Thank you again for your review! We look forward to seeing you again on your next visit to Charleston!

Happy Holidays from all of us at the Courtyard Charleston Waterfront
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439 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (143)
Date | Rating
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English first
Raleigh, North Carolina
Senior Contributor
35 reviews 35 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 13, 2012

Stayed here while in town for one night, December 7th. Julian at the front desk was great. He upgraded us to suite. When we asked about taxi transportation downtown for dinner he arranged that also, and provided us with a map of the market area, with directions from the hotel. Outstanding service. Although it was next to the construction next door, there were no noise problems, even in the morning hours. The room was extremely clean and comfortable, and much bigger than we needed. The view over the marina is excellent and the patio overlooking the pool is a nice place to relax in the early morning with coffee. Would definitely stay here again, and would recommend it.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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CYCharlestonMgr, Manager at Courtyard by Marriott Charleston Waterfront, responded to this review, December 14, 2012
We're thrilled that you shared your excellent experience at our property with future guests! We look forward to the opportunity to wow you again soon! Thanks.
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South Carolina
Top Contributor
93 reviews 93 reviews
13 hotel reviews
Reviews in 25 cities Reviews in 25 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed December 7, 2012

My wife and I stayed here for 2 nights recently while visiting family who live nearby. The hotel is attractive and well maintained and staff members were friendly. It has a wonderful view of the Ashley River and nearby marina. Leaving the hotel, you can only turn right onto Lockwood Drive (toward downtown), so if you want to go the other direction you have to make a U-turn. You also have to make a U-turn to get to the hotel coming from downtown Charleston. It was not a problem when we were there (little traffic because of holiday) but could be an issue during heavy traffic. We would like to have walked over the bridge to West Ashley, but that route is not pedestrian friendly. However, you could walk to downtown Charleston (about 2 miles).

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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CYCharlestonMgr, Manager at Courtyard by Marriott Charleston Waterfront, responded to this review, December 10, 2012
Thanks so much for this review of our property. We're glad you enjoyed your stay and hope to see you on your return visit to the Charleston area.
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Marietta, Ohio, United States
Top Contributor
67 reviews 67 reviews
35 hotel reviews
Reviews in 23 cities Reviews in 23 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed December 6, 2012

I traveled to Charleston on a short business trip and spent 2 nights at the hotel. This hotel is extremely close to the downtown area. The front desk staff was exceptional. The lobby area appeared brand new as did most of the room, and all hallways. It met my normal expectations of a Courtyard.

It's clearly a rehab, and you can see it in outlet covers and light switches. The building itself is not a courtyard configuration but a water front beach style with parking underneath, a very nice large outdoor patio area, and an excellent breakfast/dinner room. They do not have the bistro concept at this facility but they do have the Marketplace adjacent to the check in desk.

Security was adequate, my room was exceptionally quiet, but I did notice when walking around the floor between the bedroom and the sink that the floor had a hollow sound. I don't know if this is a wood structure in the area of room 424, but I was a little concerned my normal walking might be disturbing someone below. The bed had a creak. I didn't report it but plan to so they can address.

The bathroom didn't have what I expect for normal courtyard surround in the shower (usually marble or similar) but it was clean & new. The tile on the floor in the bathroom was also a bit lower grade than I see in most Courtyards, but looks like you'd expect for a beach area hotel.

There was nothing that would keep me from staying here again. I was satisfied for the price, and once you have experienced the crossing an entrance ramp, exit ramp and turn lane to enter the facility and driving past it to U turn to return, it's not that big of an inconvenience though on your first approach it could be a bit concerning.

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CYCharlestonMgr, Manager at Courtyard by Marriott Charleston Waterfront, responded to this review, December 14, 2012
We're so glad you enjoyed your stay at our property and thank you for the kind words regarding the front desk staff! The time and thoughtfulness you put into this review is greatly appreciated and helpful to future guests. We definitely hope you'll visit us again!
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Vermont
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
Reviews in 20 cities Reviews in 20 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed December 4, 2012

Reasonably priced, attractive hotel in a great location by the marina. Covered parking below hotel was also handy. Room was clean. A few little things maintenance items kept it from being perfect; missing tile, frayed carpet edge. Staff was friendly and attentive. Problems with the room's heating unit were immediately addressed. I was upgraded to a large suite with a balcony, jacuzzi and separate bedroom. For the rate I was paying this made it a real bargain.... if it weren't for the major construction going on next door. Be warned, a Hilton going in next door makes this a noisy place from 7am until quitting time. If you want to sleep later than 7 you may be better off somewhere else or at least on the other side of the hotel.

Room Tip: Away from construction next door.
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  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CYCharlestonMgr, Manager at Courtyard by Marriott Charleston Waterfront, responded to this review, December 7, 2012
Thank you for the nice review of your most recent stay at our property. We're glad your concerns were heard and dealt with in a timely manner, and that you enjoyed the suite even with the construction next door. We'll see you soon!
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Pulaski, Virginia
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
Reviews in 14 cities Reviews in 14 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 1, 2012

This hotel is a typical Marriott, very clean and well appointed. It was however the smallest Marriott room I think I have ever stayed in. The front desk staff was wonderful and even helped out with a great deal! The view out the back of the hotel over the river was beautiful. We are sailors so the marina full of sailboats at the back of the property was awesome. Unfortunately our room was on the front and we had a rather dismal view of a busy highway and the Veteran Affairs Medical Hospital. Oh well I guess only half the rooms look out over the river (but if you have a choice ask for the river view). I would definitely stay here again.

Room Tip: Ask for a room overlooking the river.
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CYCharlestonMgr, Manager at Courtyard by Marriott Charleston Waterfront, responded to this review, December 7, 2012
Thanks for this great review of our hotel! While it's impossible for every guest room to face the water, we're so glad you enjoyed the views of the Ashley River from the newly furnished terrace. We appreciate the kind words and we hope you'll stay with us again soon.
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Rio Rancho, NM
Top Contributor
66 reviews 66 reviews
20 hotel reviews
Reviews in 29 cities Reviews in 29 cities
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed November 26, 2012

Hot tub is hot and it's a tub...the water level was low all 6 days, the plaster needs to be redone on both the hot tub and the pool. The fireplace was great when it worked, which it did for 25 minutes - and that was because I was able to get it to work when working with the maintenance staff. The beds were hard and both of them squeaked. Overall the room was nice. The wireless internet access was good, speed was okay, but not enough to skype. The balconies of some of the rooms were large, but the rooms that face the bridge have a 6'x18" deck. They're not very big. The staff was very acommodating, and I'd like to call out the wait staff in the breakfast area, Louis (Maintenance), and Julian (Lobby) for outstanding customer service. The common areas are nice and the rockers and lounges out on the deck are really cool.

All this said, I would stay again, but I'd be specific in my room choice. The construction wasn't bad next door (Hilton Garden Inn). The beds are a bit too hard, and I'd be willing to explore the Holiday Inn that is close by too.

Room Tip: Pick a room that faces the marina, not the highway.
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  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CYCharlestonMgr, Manager at Courtyard by Marriott Charleston Waterfront, responded to this review, December 7, 2012
We appreciate the feedback, both positive and negative, on your recent stay with us. Your concerns have been passed along to the appropriate departments and the necessary repairs have been addressed. Louis and Julian thank you for your kind words and we all hope you'll consider a visit to us again very soon.
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Additional Information about Courtyard by Marriott Charleston Waterfront

Address: 35 Lockwood Dr, Charleston, SC 29401
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Charleston
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#31 Business Hotel in Charleston
#36 Romantic Hotel in Charleston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Charleston Waterfront 3*
Official Description (provided by the hotel):
Discover Courtyard Charleston Waterfront, located just minutes from the heart of downtown Charleston, SC. Unique among hotels in Charleston, guests can experience stunning views of the Ashley River while enjoying our hot breakfast options, unwinding on our beautiful terrace, swimming in the outdoor waterfront pool, relaxing by our fire pit or whirlpool, or resting in their spacious guest room. Our stunning hotel is a short drive from the city's top destinations including; the shopping on King Street, the downtown market, historic plantations, and military parks. This unique hotel offers a 24 hour fitness center and a business center. Join us each morning in The Ashley River Cafe for a delicious breakfast buffet. If you're looking for something quick, our waterfront Charleston hotel offers a 24-hour market with snacks, beverages, soups, sandwiches and salads. Our Charleston, SC meeting space is ideal for intimate rehearsal dinners, meetings, and social events. Experience true luxury accommodations at the top waterfront hotel in Charleston, Courtyard Charleston Waterfront. An unforgettable retreat. ... more   less 
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Also Known As:
Courtyard By Marriott Charleston Waterfront Hotel Charleston
Courtyard Charleston Waterfront
Charleston Marriott
Charleston Courtyard

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