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Courtyard by Marriott Charleston Waterfront: Traveler Reviews

3.0 of 5
35 Lockwood Dr, Charleston, SC 29401
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Courtyard by Marriott Charleston Waterfront
Ranked #38 of 54 hotels in Charleston
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321 reviews from our community

Traveler rating
    104
    126
    49
    26
    16
See reviews for
Families
78
 
Couples
120
 
Solo
20
 
Business
49
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Raleigh, North Carolina
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
2 helpful votes 2 helpful votes
“Very Nice”
5 of 5 stars Reviewed December 13, 2012

Stayed here while in town for one night, December 7th. Julian at the front desk was great. He upgraded us to suite. When we asked about taxi transportation downtown for dinner he arranged that also, and provided us with a map of the market area, with directions from the hotel. Outstanding service. Although it was next to the construction next door, there were no noise problems, even in the morning hours. The room was extremely clean and comfortable, and much bigger than we needed. The view over the marina is excellent and the patio overlooking the pool is a nice place to relax in the early morning with coffee. Would definitely stay here again, and would recommend it.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask nteachey about Courtyard by Marriott Charleston Waterfront
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CYCharlestonMgr, Manager at Courtyard by Marriott Charleston Waterfront, responded to this review
December 14, 2012
We're thrilled that you shared your excellent experience at our property with future guests! We look forward to the opportunity to wow you again soon! Thanks.
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South Carolina
Top Contributor
79 reviews 79 reviews
11 hotel reviews
Reviews in 21 cities Reviews in 21 cities
31 helpful votes 31 helpful votes
“location is a plus and a minus”
4 of 5 stars Reviewed December 7, 2012

My wife and I stayed here for 2 nights recently while visiting family who live nearby. The hotel is attractive and well maintained and staff members were friendly. It has a wonderful view of the Ashley River and nearby marina. Leaving the hotel, you can only turn right onto Lockwood Drive (toward downtown), so if you want to go the other direction you have to make a U-turn. You also have to make a U-turn to get to the hotel coming from downtown Charleston. It was not a problem when we were there (little traffic because of holiday) but could be an issue during heavy traffic. We would like to have walked over the bridge to West Ashley, but that route is not pedestrian friendly. However, you could walk to downtown Charleston (about 2 miles).

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask travelersSC about Courtyard by Marriott Charleston Waterfront
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CYCharlestonMgr, Manager at Courtyard by Marriott Charleston Waterfront, responded to this review
December 10, 2012
Thanks so much for this review of our property. We're glad you enjoyed your stay and hope to see you on your return visit to the Charleston area.
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Marietta, Ohio, United States
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
“An on point Courtyard with a traffic challenge and some rehab signs”
4 of 5 stars Reviewed December 6, 2012

I traveled to Charleston on a short business trip and spent 2 nights at the hotel. This hotel is extremely close to the downtown area. The front desk staff was exceptional. The lobby area appeared brand new as did most of the room, and all hallways. It met my normal expectations of a Courtyard.

It's clearly a rehab, and you can see it in outlet covers and light switches. The building itself is not a courtyard configuration but a water front beach style with parking underneath, a very nice large outdoor patio area, and an excellent breakfast/dinner room. They do not have the bistro concept at this facility but they do have the Marketplace adjacent to the check in desk.

Security was adequate, my room was exceptionally quiet, but I did notice when walking around the floor between the bedroom and the sink that the floor had a hollow sound. I don't know if this is a wood structure in the area of room 424, but I was a little concerned my normal walking might be disturbing someone below. The bed had a creak. I didn't report it but plan to so they can address.

The bathroom didn't have what I expect for normal courtyard surround in the shower (usually marble or similar) but it was clean & new. The tile on the floor in the bathroom was also a bit lower grade than I see in most Courtyards, but looks like you'd expect for a beach area hotel.

There was nothing that would keep me from staying here again. I was satisfied for the price, and once you have experienced the crossing an entrance ramp, exit ramp and turn lane to enter the facility and driving past it to U turn to return, it's not that big of an inconvenience though on your first approach it could be a bit concerning.

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask thatchman1 about Courtyard by Marriott Charleston Waterfront
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CYCharlestonMgr, Manager at Courtyard by Marriott Charleston Waterfront, responded to this review
December 14, 2012
We're so glad you enjoyed your stay at our property and thank you for the kind words regarding the front desk staff! The time and thoughtfulness you put into this review is greatly appreciated and helpful to future guests. We definitely hope you'll visit us again!
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Vermont
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
Reviews in 18 cities Reviews in 18 cities
10 helpful votes 10 helpful votes
“No need for an alarm clock”
4 of 5 stars Reviewed December 4, 2012

Reasonably priced, attractive hotel in a great location by the marina. Covered parking below hotel was also handy. Room was clean. A few little things maintenance items kept it from being perfect; missing tile, frayed carpet edge. Staff was friendly and attentive. Problems with the room's heating unit were immediately addressed. I was upgraded to a large suite with a balcony, jacuzzi and separate bedroom. For the rate I was paying this made it a real bargain.... if it weren't for the major construction going on next door. Be warned, a Hilton going in next door makes this a noisy place from 7am until quitting time. If you want to sleep later than 7 you may be better off somewhere else or at least on the other side of the hotel.

Room Tip: Away from construction next door.
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  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Thawingoutinflorida about Courtyard by Marriott Charleston Waterfront
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CYCharlestonMgr, Manager at Courtyard by Marriott Charleston Waterfront, responded to this review
December 7, 2012
Thank you for the nice review of your most recent stay at our property. We're glad your concerns were heard and dealt with in a timely manner, and that you enjoyed the suite even with the construction next door. We'll see you soon!
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Pulaski, Virginia
Contributor
18 reviews 18 reviews
3 hotel reviews
Reviews in 13 cities Reviews in 13 cities
3 helpful votes 3 helpful votes
“Nice staff, Small room, Great view IF you are on the Right Side”
4 of 5 stars Reviewed December 1, 2012

This hotel is a typical Marriott, very clean and well appointed. It was however the smallest Marriott room I think I have ever stayed in. The front desk staff was wonderful and even helped out with a great deal! The view out the back of the hotel over the river was beautiful. We are sailors so the marina full of sailboats at the back of the property was awesome. Unfortunately our room was on the front and we had a rather dismal view of a busy highway and the Veteran Affairs Medical Hospital. Oh well I guess only half the rooms look out over the river (but if you have a choice ask for the river view). I would definitely stay here again.

Room Tip: Ask for a room overlooking the river.
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Dixon W about Courtyard by Marriott Charleston Waterfront
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CYCharlestonMgr, Manager at Courtyard by Marriott Charleston Waterfront, responded to this review
December 7, 2012
Thanks for this great review of our hotel! While it's impossible for every guest room to face the water, we're so glad you enjoyed the views of the Ashley River from the newly furnished terrace. We appreciate the kind words and we hope you'll stay with us again soon.
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Additional Information about Courtyard by Marriott Charleston Waterfront

Also Known As:
Courtyard By Marriott Charleston Waterfront Hotel
Courtyard By Marriott Charleston Waterfront Hotel Charleston
Courtyard Charleston Waterfront
Courtyard Charleston
Charleston Marriott
Charleston Courtyard
Address: 35 Lockwood Dr, Charleston, SC 29401
Phone Number:
Region: United States > South Carolina > Coastal South Carolina > Charleston
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Kids Activities Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#29 Family Hotels in Charleston
#31 Business Hotels in Charleston
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Discover the only waterfront hotel in downtown Charleston, SC at the Courtyard Charleston Waterfront. Experience stunning views of the Ashley River while dining, swimming in the outdoor waterfront pool or relaxing in a waterfront guest room at our downtown Charleston, SC hotel. We're just a short drive from many of Charleston's top destinations and events including the Charleston Historic District, Spoleto, Charleston Fashion Week & the annual Wine and Food Festival. Enjoy our spacious rooms, fitness center & lounge and be sure to join us each morning in The Ashley River Cafe for a delicious breakfast buffet with a waffle station and eggs cooked-to-order. If you're looking for something quick, our downtown Charleston, SC hotel's new 24-hour Market features snacks, beverages, soups & homemade sandwiches and salads. Specializing in small rehearsal dinners, meetings & social events, our Mariner Room, which accommodates up to 70, sets the stage for success at this hotel in downtown Charleston ... more   less 
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