The arrival/lobby area was hard to ascertain as you drove up. It wasn't immediately apparent that you needed to go upstairs to check in, and no one was there to indicate that.

The beds were so comfortable with all the pillows. The TV options were good. The room was clean and comfortable. Some of the lighting didn't work, and there wasn't a good way to turn on the lights as you entered the room. Loved having the refrigerator that you could put things in - I hate having those stocked refrigerators that charge you every time you bump it, so we were grateful for the plain 'fridge!

Our bathroom was bare bones - not a lot of spa-like luxury for the money spent. And the toilet paper dispenser kept coming out of the wall completely. Just one of those things...but the Paul Mitchell amenities were nice.

The balcony didn't have the best view, but it was nice, and we enjoyed being out there, or having the door open. It was odd there was no screen door though.

The elevators were a bit slow, but not horrible.

Parking was easy - right under the hotel, or right outside it. Never difficult to get a spot.

The shuttle to downtown Charleston was FANTASTIC! Inexpensive service that let you travel every half hour to downtown for shopping/food/touring. Very nice service. Less expensive than paying for parking downtown.

The breakfast buffet was good, if not a bit pricey. Lots of good selections though.

The pool looked great - wish I had the time to enjoy it!

Great location - so nice to be near a path to go running or walking. Loved the view of the marina.

Very noisy; I have a corner room right on the highway. Sirens, check; trucks, check. The windows are not sound proofed enough. Also, the neighbor above me might as well be walking on my head. Slamming doors constantly....the walls, doors and floors just seem paper thin. I can't wait to check out. Very hard to work and/or relax. The parking situation is a little awkward. The staff is nice and there is a nice deck overlooking the harbor but peace and quiet is more important to me.

We just had a family wedding in Charleston. The wedding party stayed at the courtyard and received excellent service. We also had the rehearsal dinner for about 80 people on the patio at the courtyard. Bailey, Christine, Sterling and Molly all went out of their way to help. Bailey guided us thru the pre-event planning to get exactly what we needed. Christine helped with a few last minute issues and Sterling helped us get the room we needed for a longer stay. At one point I was concerned about a miss communication with the outside caterers. Molly said don't worry about it, she would take care of it and she did. We used Jim 'N Nick's for the food, IceBox for the bar tending, Event DRS for the plates and Charleston Flower Market for the flowers. They all worked great together. The view of the harbor was a great back drop for alot of pictures.

The location was very close to the actual wedding site at the historic Rice MIll on Lockwood.

The rooms were great and the food excellent.

This hotel had a beautiful view of the harbor and a very nice outdoors area to sit at and relax during a mid-October weekend stay. My husband would have preferred the downtown location, but I really enjoyed the views and atmosphere at this location. The hotel staff were very friendly, but the breakfast staff were just okay. I have a lot of food allergies, gluten intolerance, and lactose intolerance, which the staff were not helpful with at all. While my husband did eat breakfast there, I was not able to. He said that the food was mediocre at best and not worth the price they charge for it. Construction will be going on next door until fall 2013, and we were not able to sleep in because of the noise. Early birds shouldn't have any problems, though. We were able to hear people walking around above us during the night, which also added to poor sleep quality for us. The hotel was really beautiful, but overall average.