We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 54 Charleston hotels

Francis Marion Hotel: Traveler Reviews

3.5 of 5
387 King Street, Charleston, SC 29403
Hotel website
Hotel amenities
Special Price
30% off room rate
Francis Marion Hotel
Enter dates for best prices
Check-in Check-in Check-out Check-out
Show Prices
Compare best prices from top travel partners
Expedia.com Travelocity Hotels.com
and 10 more sites!
74%
Ranked #29 of 54 hotels in Charleston
Most recent review
4 of 5 stars Reviewed February 4, 2013
tradwinz New York City, New York
Write a Review

934 reviews from our community

Traveler rating
    386
    296
    125
    69
    58
See reviews for
Families
147
 
Couples
305
 
Solo
41
 
Business
205
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
New York City, New York
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Classic hotel with a great location”
4 of 5 stars Reviewed February 4, 2013

My wife and I spent 3 nights during the week of January 28th 2013 and were quite happy with the property. Nearly all of the staff that we encountered were friendly, professional and genuinely concerned with the enjoyment of our stay. We spent some time in the early evening before heading out on the town in the Lobby bar, the young lady serving was very personable and made excellent recommendations for both our drinks and a local restaurant. Our room was well taken care of, very clean and plenty of space. The location of the hotel is perfect given its proximity to great restaurants, bars & local attractions. The view from the 5th floor was outstanding, we awoke each morning with a view of Marion Square and the Cooper River Bridge! We thoroughly enjoyed our stay!

Room Tip: Request a room higher up and facing Marion Square, the view is great!
See more room tips
  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
See 3 more reviews by tradwinz for Charleston
Ask tradwinz about Francis Marion Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FMH_Manager, Manager at Francis Marion Hotel, responded to this review
March 8, 2013
I am delighted that you thoroughly enjoyed your stay and that you shared it on Trip Advisor! I will share your nice comments with the staff and we hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wilmington, North Carolina
Contributor
19 reviews 19 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
“nice, old charleston feel.”
3 of 5 stars Reviewed February 2, 2013

i stayed the week of jan 14 - 18 2013 for a conderence. i enjoyed my stay, but bathroom VERY small. bed was very comfy, my bed was turned down w chocs on my pillow every night. nice touch, but i seemed to be the only one in my group to get that. air conditioning struggled a but, but then we needed the heat about the 3rd night in and it did ok. one very aggravating thing was the room key kept deactivating. it only happened to me once, but my friend had it happen almost every time she left the room. very aggravating! the staff was great and the restaurant was great also. best fried green tomatoes and shrimp and grits i've ever eaten. i would recommend eating there. over all satisfied w stay, i would probably stay again. (the lobby is very pretty, bell hops very courtious)

Was this review helpful? Yes
Ask sandy5498 about Francis Marion Hotel
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
FMH_Manager, Manager at Francis Marion Hotel, responded to this review
March 8, 2013
We do have great fried green tomatoes and shrimp and grits! Thank you for sharing on Trip Advisor. We hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Rockville, Maryland
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
“Lovely hotel, great location”
4 of 5 stars Reviewed January 30, 2013

We stayed for 3 nights the last weekend of January 2013.....the bathrooms ARE very small but the room itself was fine, good bed (my main interest)....nice furnishings......

I think the upper floors would have had a view...we were on the 3rd floor.....others complained of night noise if their room faced onto King St. (it is a college town after all)......good food (we were with a group of about 100 and had breakfast and one lunch and one dinner there).....the staff is very friendly and helpful......
the last morning we were on our own for breakfast so we ate at the restaurant in the hotel....it was very good....nice buffet.....reasonable prices.

Can't say anything more about the location....very close to downtown, the visitors center and the College....I would definitely stay there again....

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask ellieh2 about Francis Marion Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FMH_Manager, Manager at Francis Marion Hotel, responded to this review
February 1, 2013
Thank you for sharing your lovely comments on Trip Advisor! I will pass on your compliments to our chef as well as the rest of our staff. We look forward to your future stays with us!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlottesville, Virginia
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Great hotel and venue for wedding reception”
5 of 5 stars Reviewed January 30, 2013

My husband and I had our wedding reception at the Francis Marion a few weeks ago and the service, venue, and hospitality were exceptional. A majority of our guests stayed at the hotel and all had nothing but great things to say about this hotel and its staff. The location of the hotel is fantastic too because you can walk down King Street and shop, eat, and have a great time. I highly recommend this hotel if you are visiting in the Charleston area for a few days and for those of you who are looking for wedding reception venue (their catering service is wonderful).

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask tinka18 about Francis Marion Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FMH_Manager, Manager at Francis Marion Hotel, responded to this review
February 1, 2013
Congratulations on your marriage!!! We do love weddings at the Francis Marion Hotel, and I am delighted to hear that your's was "exceptional" and that your guests had great things to say. We really appreciate you sharing this on Trip Advisor, and I hope you will stay with us again for your anniversary or sooner.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
“Not What "Old Charleston" Is Supposed to Mean”
2 of 5 stars Reviewed January 30, 2013 via mobile

I stayed at the Francis Marion for a week while attending a conference. The hotel was selected by the group sponsoring the conference, so I had not made the decision to stay there myself. Based on my week-long experience at the FM, here is my list of pros and cons:

Pros: Attractive front lobby; polite front desk attendant and doorman; very comfortable bed; good HD television; great location.

Cons: air conditioning in room did not work no matter how low I set the thermostat and room was very warm; walls and bathroom door were scuffed up and needed painting; bottom of bathtub had area of ceramic that had been broken and not repaired; space between foot of bed and dresser was very narrow and drawer could not be opened all the way; there was a dead insect on the floor in the room that I noticed on my first morning there and who was still there when I returned after the first day of meetings. I intentionally didn't remove him to see when Housekeeping would get it. They didn't.

Given a choice, I would not stay at the FM again. I can get the good things the FM has to offer at other hotels without getting the bad. It's a shame. The FM has great potential.




  • Stayed January 2013
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Tom S about Francis Marion Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FMH_Manager, Manager at Francis Marion Hotel, responded to this review
February 1, 2013
We appreciate the time you have taken to discuss your concerns on Trip Advisor regarding your stay. We are sorry your expectations were not met. We have discussed these topics with the Director of Maintenance and Housekeeping Managers and are addressing them. I know this does not change your experience, but I hope that you can feel confident that we heard your concerns and are definitely responding to your suggestions. We make it a priority to listen to guests' concerns. Thank you, again, for the feedback, and I hope you will give us a second chance.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
Francis Marion Hotel
Check-in Check-in Check-out Check-out
 
 
Town & Country Inn and Suites
Great value on a similar hotel
Charleston, Coastal South Carolina
4.5 of 5 stars 208 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in Charleston
Trendy
The Restoration on King
The Restoration on King 5.0 of 5 stars 302 reviews
Family-friendly
BEST WESTERN King Charles Inn
BEST WESTERN King Charles Inn 4.5 of 5 stars 1,026 reviews
Romantic
Wentworth Mansion
Wentworth Mansion 5.0 of 5 stars 399 reviews
Luxury
Charleston Place by Orient-Express
Charleston Place by Orient-Expre... 4.5 of 5 stars 1,005 reviews
Show Prices ABS:HotelCheckRates-d1657346?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d74254?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d111475?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d217827?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Travelers also viewed these Charleston hotels
Vendue Inn 4.5 of 5 stars 871 reviews French Quarter Inn 5.0 of 5 stars 1,182 reviews Courtyard by Marriott Charleston... 4.5 of 5 stars 595 reviews Harbourview Inn 4.5 of 5 stars 983 reviews
Show Prices ABS:HotelCheckRates-d111473?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d225044?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d223554?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d103512?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 54 hotels in Charleston, ranked by popularity

Been to Francis Marion Hotel? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Francis Marion Hotel

Also Known As:
Francis Marion Charleston
Hotel Francis Marion
Address: 387 King Street, Charleston, SC 29403
Phone Number:
Region: United States > South Carolina > Coastal South Carolina > Charleston
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Restaurant Room Service Suites Wheelchair access
Hotel Style:
#18 Business Hotels in Charleston
#19 Romantic Hotels in Charleston
#25 Family Hotels in Charleston
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Located in the heart of historic downtown Charleston on Marion Square, the Francis Marion Hotel has offered gracious service and elegant accommodations since 1924. Meticulously restored, the Francis Marion combines 1920's style and grace with modern comfort and conveniences for today’s sophisticated traveler all within steps of some of the cities best boutiques, historic landmarks and great eateries. Amenities include doorman and bell service, concierge, valet parking, room service, complimentary wireless Internet services, business center, newsstand, gift shop, Starbucks™ and a well-equipped fitness center. Guests can enjoy classic Southern cuisine for breakfast, lunch and dinner in The Swamp Fox Restaurant & Bar, a Charleston restaurant, known for its artfully prepared dishes using local farm fresh ingredients. Or simply relax with cocktails and jazz piano music in The Swamp Fox Bar. The hotel also offers complete spa services at the on-site Spa Adagio.Enjoy a wonderful night's sleep surrounded by heavenly, European-style bedding with overstuffed duvets and down pillows. As the only high-rise hotel in the historic district, the hotel offers spectacular views of Charleston's church steeples, antebellum mansions and famous harbor. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Hotels.com, Venere, Booking.com, Priceline, Cheap Tickets, Otel, Amex, Olotels, Agoda, Tingo and HotelsClick so you can book your Francis Marion Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Francis Marion Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Francis Marion Hotel
Enter dates & see best prices*
Check-in Check-in Check-out Check-out
Show Prices