We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Lovely historic hotel in great location” 5 of 5 stars
Review of Francis Marion Hotel

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Save
You added Francis Marion Hotel to your Saves list
Francis Marion Hotel
3.5 of 5 Hotel   |   387 King Street, Charleston, SC 29403   |  
Hotel website
  |  
  |  
  |  
Hotel amenities
Offers & Announcements
Sweet Summer Stroll
Ranked #28 of 58 Hotels in Charleston
Salt Lake City, Utah
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
53 helpful votes 53 helpful votes
“Lovely historic hotel in great location”
5 of 5 stars Reviewed January 1, 2013

Excellent room - very comfortable bed and nice amenities. Very good location on King Street - walking distance to loads of excellent restaurants, bars and shops. Courteous staff and dedication to service was evident. Although we didn't take it, I understand a free downtown shuttle stop was right in front of the hotel. We preferred to walk and wander the historic streets of Charleston. Would definitely stay there again!

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FMH_Manager, Manager at Francis Marion Hotel, responded to this review, January 7, 2013
We appreciate your wonderful comments on Trip Advisor. Our staff loves to hear great comments about their service. We look forward to you staying with us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,665 reviews from our community

Traveler rating
    734
    561
    206
    99
    65
See reviews for
278
576
64
384
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (450)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
ASHEVILLE
1 review
5 of 5 stars Reviewed December 31, 2012

Everyone was friendly, helpful, knowledgeable and helped us get the most from our visit. Hotel is in perfect spot, beautiful and comfortable. Tops on my list for another visit. Was there over Christmas and the place was just lovely.

  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FMH_Manager, Manager at Francis Marion Hotel, responded to this review, January 7, 2013
I love your review of our hotel. Thank you for posting it on Trip Advisor. I hope we see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 31, 2012

We LOVED the Francis Marion! We loved it so much we actually ended up extending our stay in Charleston from four days to five days. The staff was very helpful and the lobby was beautiful. We would usually read in the lobby every day because it was so nice.
The concierge was also extremely knowledable and helpful. She made our stay in Charleston really perfect and we had so much to do. The staff itself was also very helpful, friendly, and pleasant. My only complaint was that one day the cleaning staff I guess forgot to clean our room, and when we called the front desk, they sent someone up immediately (which we appreciated), but the woman who came to clean our room was unfriendly, surly, and kind of rude to us. It's like sorry you forgot to clean our room--it's not our fault! So that was weird, but hardly the hotel's fault.
The room itself was really nice--sometimes it got very hot at night--but otherwise very pleasant. We loved the view and the location of the hotel was great too. Very walkable. We will DEFINITELY be back next time we're in Charleston. Very nice hotel and the restaurant and bar (while we never actually made it there--Charleston just has so much to do!) seemed nice and were a good addition to the hotel!

Room Tip: Make SURE to ask for the good view! I would do that. It's worth the extra price--trust me!
See more room tips
  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FMH_Manager, Manager at Francis Marion Hotel, responded to this review, January 7, 2013
Thank you for taking the time to share on Trip Advisor. I am so sorry about your experience with our housekeeper during the one day of your stay. I have passed on your comments to our Housekeeping Manager, so he can address it. I am delighted though that you still gave us a 5 rating and loved our hotel anyways. We hope you stay again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lynnville, Tennessee, United States
1 review
5 of 5 stars Reviewed December 29, 2012

A wonderful place to stay! Professional, super courteous staff; excellent room; excellent food! Located in the heart of the city, shopping easily accessible. Easy walk to tourist attractions, shopping, food. Bell staff was especially helpful and always greeted me by name! Would stay there again.

Room Tip: We stayed in the Francis Marion suite! Excellent!!
See more room tips
  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FMH_Manager, Manager at Francis Marion Hotel, responded to this review, January 7, 2013
Thank you, Tami, for your nice comments about our bellstaff and our hotel on Trip Advisor. We look forward to seeing you again sometime.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Placerville, California, United States
1 review
5 of 5 stars Reviewed December 28, 2012

Fabulous, quaint hotel. The best staff ever, concierege made the difference between an OK visit to the city and a spectacular one. Her recommendations were the best. All staff was attentive and responsive to our needs, and some things were done just because they wanted us to have a comfortable stay. Highly recommend!

  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FMH_Manager, Manager at Francis Marion Hotel, responded to this review, January 7, 2013
Thank you so much for saying our staf is the "best ever" and sharing it on Trip Advisor. I will pass on those comments to the staff (and specifically the concierge) as we love hearing great feedback on our hard work.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bluffton, South Carolina
Top Contributor
116 reviews 116 reviews
9 hotel reviews
Reviews in 17 cities Reviews in 17 cities
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed December 28, 2012

We spent Dec 23-25th in a Double Deluxe room overlooking Marion Square on the 5th Floor and loved everything from the 2 full bathrooms (small but convenient when sharing a room with other adults), to the comfortable double beds, non-smelly/non-moldy room, a view of the Christmas lights in Marion square, complimentary wine and truffles (a part of our Groupon deal--which was an amazing price for downtown Charleston), the valet service, easy/early check-in and Starbucks at the ground level of the hotel. An amazing holiday stay for us. Zero complaints.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FMH_Manager, Manager at Francis Marion Hotel, responded to this review, January 7, 2013
We appreciate your wonderful comments and recommendation on Trip Advisor! I am delighed you got to take advantage of our Groupon special, and I hope you will stay again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Top Contributor
117 reviews 117 reviews
4 hotel reviews
Reviews in 47 cities Reviews in 47 cities
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed December 28, 2012 via mobile

We stayed here on our anniversary trip. Familiar with the area and wants a historic hotel. We ended up getting a good deal through an online special on the website. Room was small, but we didn't come to Charleston to sit in a hotel room so no biggie to us. Parking at the garage beside was $14/day which wasn't bad and it was actually very convenient. Room was clean and comfortable. Can't beat the location downtown.

Stayed December 2012, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FMH_Manager, Manager at Francis Marion Hotel, responded to this review, January 7, 2013
Thank you for sharing on Trip Advisor!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Francis Marion Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Francis Marion Hotel

Address: 387 King Street, Charleston, SC 29403
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Charleston
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#14 Business Hotel in Charleston
#21 Family Hotel in Charleston
#26 Romantic Hotel in Charleston
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Francis Marion Hotel 3.5*
Number of rooms: 234
Official Description (provided by the hotel):
Experience unsurpassed views of the historic harbor at the Francis Marion Hotel, the only high-rise hotel in Charleston’s historic district. All 234 guest rooms including 10 Suites and 7 Penthouse Suites are tastefully furnished for today’s sophisticated traveler, and provide modern conveniences from wireless Internet access, voicemail and data ports to on-demand movies. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Travelocity, Booking.com, Amex, Cheap Tickets, Hotels.com, BookIt.com, getaroom.com, Priceline, Odigeo and TripOnline SA so you can book your Francis Marion Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Francis Marion Charleston
Hotel Francis Marion

Owners: What's your side of the story?

If you own or manage Francis Marion Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.