I have been here twice and both times I have had awful service. The food is good - both times I had chicken piccata and it was awesome. My only complaint that they need to do a better job to drain the pasta - it is always watery on the bottom and waters down the sauce. My husband had the pizza and it was good. However, the service is another issue. Both times we sat at a table on the bar side, which maybe might affect service. Both times I was there I had to ask for silverware. The bartender brought my husband's wine 15 minutes after ordering. I feel like if you are a regular, they treat you much different. The manager came around, talked to the neighbors table a lot, and totally ignored us. They do not make you feel welcome and make you feel like you would want to return.
If you own or manage Napoli Ristorante and Pizzeria, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.