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“Wonderful Little Property” 5 of 5 stars
Review of Inn at Palmetto Bluff, A Montage Resort

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Inn at Palmetto Bluff, A Montage Resort
4.5 of 5 Resort   |   1 Village Park Square, Bluffton, SC 29910   |  
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Ranked #1 of 7 Hotels in Bluffton
GreenLeadersGold level
Top Contributor
146 reviews 146 reviews
128 hotel reviews
Reviews in 127 cities Reviews in 127 cities
444 helpful votes 444 helpful votes
“Wonderful Little Property”
5 of 5 stars Reviewed March 28, 2006

The Inn At Palmetto Bluff is one of those places where almost everything is perfect. We went during a very slow time, and there were very few people at the Inn. Others have given a good explanation of how peaceful it is when you enter this special property. Others have also expressed concern about how this tranquility will change during the upcoming years as more and more homes are added to this expanse of mostly empty land. Enjoy it now, before all is ruined!

We stayed in one of the cottages. It was a delight. Beds are most comfortable. There's a nice seating area right in front of fireplace. Perfect backporch (screened) overlooking May River. Staff asked what we'd like in our room refrigerator. I requested grapefruit juice and there was a large pitcher waiting for us when we checked in. Coffee pot, with lots of good coffee. Bath is amazing. Wonderul tub, great shower (with steam) of considerable size, nice dressing area. Plenty of closets and storage space. Nothing compares to waking in the mornings to the sun coming up across the river and gently filling the room. Someone mentioned late turndown service. We noted that also, but simply asked if they could provide that service while we were at dinner. That was done for the rest of our stay.

We enjoyed strolling and biking around the property. There's not an excessive amount to do, but we were happy. We biked a considerable amount one day, and saw alligators in one of the water areas. Lap pool was very nice, with perfect sitting. Little village is nice. Casual type restaurant with good food, little museum, chapel, and art gallery. See, not enough to keep you active all the time, but that's the purchase of this kind of trip. There are kayaks for those who want to be more active.

I thought dining experiences were perfect. Other's have talked about food not being quite there yet, but I thought it was very good. Service was great, with the exception of one server. Nothing really bad, he was just almost insistent that we order wine! The other superb servers made up for him! Concierge was so helpful, assisting us plan a day trip into Savannah. Front desk was helpful, friendly. In fact, all staff showed the right balance of friendliness while respecting your privacy.

  • Stayed March 2006
    • 3 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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366 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (118)
Date | Rating
  • English first
  • Any
English first
A TripAdvisor Member
3 of 5 stars Reviewed March 24, 2006

The hotel & grounds are lovely. Housekeeping good.
We are a well-travelled group that researched and planned with the Inns concierge well in advance our annual retreat for relaxation. I was shocked to find out that all three houses around the home I stayed in was under construction starting at 6:45AM, including music! My home was also brand new with fresh paint fumes and a few maintenance calls ie:back door not locking and fireplace malfunction. No one said a word. We also rented another home next to the pool which was away from the construction and quiet. Still no one from the Inn made a connection that it was absolutely inappropriate to put 4 Ladies on quiet retreat in a home surrounded by construction workers.

We made reservations for dining, tours, etc. well in advance. The first evening we arrived to dinner there was not a reservation but we were luckily able to be seated.

The bicycle tour would have been great minus the construction, trucks, noise all over the property.

We had lunch on the veranda the following day and the waiters could not have been more confused and the lunch served ie:fruit plate without the fruit (had to ask after and hour, seafood served twice after being sent back because the customer had asked the salad be served (related to severe seafood allergy) without shrimp and then another dish came out with crab......None other than and apology and further problems to follow.

Make sure you know the construction is through before you go!

Stayed March 2006
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fairfield, CT
2 reviews
Reviews in 2 cities Reviews in 2 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 20, 2006

My wife and I just got back from 5 days at the Inn for a babymoon. We went on to stay three days at Sanctuary on Kiawah Island after Palmetto and that was probably a mistake. Both are relatively new facilities (less than two years old) but the difference between the two is striking.

The Inn is a community, small intimate and inviting. From the moment you drive into the little town which is the center for your stay you feel like you've gone back in time. You ride your bike everywhere. There is no traffic or crime. Just an old fashion town with a few cottages and some beautiful houses.

My wife & I like to stay active (even in her 6 month) and had a great time at Palmetto Bluff. We played golf, went fresh and saltwater fishing, rode our bikes and drove in Hilton Head several times for meals.

Want to compare ammenities between two 5 star resorts...the cottages are top of the line and perfectly built in every aspect. The Beds are perfect (sheets and pillows), the shower is a combination steam and three headed shower that kept the steam in and had limitless hot water(at Sanctuary our two headed shower had inconsistent hot water and it leaked all over the floor). At the Inn if they tell you you have a river view that means you can open the blinds and watch the sun rise over the river marsh...at Sanctuary you have to walk out onto the little porch and look around the corner to see the water (not terrible, but not what they promised).

My wife & I like to remodel our homes, you walk into your cottage and it is perfect. Nothing you'd change, right down to all of the furniture.

The staff was great, though you can see that they are having trouble getting the quality they want across the entire facility (this place really is isolated--though not that far from Savana). We were woken up twice by the turn-down maids who came knocking at 9pm and 10:09pm one night. If you're done for the night hang the DND on the door. Also the resteraunt had a few folks not up to the level of the rest of the staff. But the difference here is that if you bring it to the attention of the staff (and no need to get upset and throw a fit) they will instantly make it right. That's 5 star service.

If you have any problem let the concierge know immediately. They will take care of anything and can arrange for anything...and they are happy to do so.

The spa is very good, but the staff is not quite 5 star talent yet. A massage is very pricey and does not stack up to top spas around the country.

The Bluff is only a little over a half hour to Hilton head so think about staying here if you're looking for accomodations that are truly 5 star. We played golf (Melrose Course, a Nickalaus design) is a must and they can arrange to get you out to the island to play it.

And if you like to fish you had better bring some bass fishing gear. The fresh water ponds that surround the property are home to some of the biggest, hungriest bass I've ever caught. They barely tell you about this until you are there and then they try to give you a kids rod to try to catch them. I ran to Walmart, bought a rod and some gear and my wife and I spent most mornings in a kayak catching bass up to 7 lbs! And there are bigger ones in there. In the next few years they will have several other lakes of equal quality.

The food at the resort is very good, not great yet, but the wine selection makes up for that. How many places do you know that have Silver Oak by the Glass.

The golf course on site (another Nickaluas course) is very good and was our second favorite course on our trip...(the other two courses we played and ranked 3rd and 4th were the Ocean Course on Kiawah-ranked in the top 50 in the US and Turtle Point).

The only uncertainty about this place is how it will grow, they seem to be doing it right but a resort of this caliber is very delicate. They expect to build 3,000 homes on the more than 20,000 acres over the next several years and while that seem very modest it could change the coziness, the traffic and the quality of the life there very quickly.

My wife & I are already planning a return trip next year...oh, and nobody told us but it is one of the most dog friendly resorts you'll ever find. Next year our dogs are coming along.

  • Stayed March 2006
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 stars Reviewed March 13, 2006

We just returned from a weekend at Palmetto Bluff and were so impressed. Having visited many of the great resorts in the area over the last 30 years (The Cloister, Greyfield Inn, etc...), I must say that this hotel is one of the most beautiful and unique along the Southern coast. It is absolutely a fresh new take on low-country style and hospitality. Every direction is a postcard perfect vista of moss draped oaks and whitewashed cottages, while the service and accomodations are in line with a modern 5-star hotel.

We stayed in one of the "village homes" on the property and loved the spacious new rooms outfitted with oriental rugs and antiques. Both the beds and showers were to-die-for and came with large-sized toiletries in scents inspired by the area. Before arriving I was nervous that the brand-newness of it all would feel a little contrived, but no complaints here. If you are looking for historical significance, Savannah is a short 30 minute ride away.

The infinity lap pool overlooking the marsh was especially nice with plush lounge chairs and attendants coming by with towels and ice water. Unfortunately we did not have a chance to visit the spa, but the fitness facilities and walking trails were wonderful.

If you can afford this place--go! I promise you won't miss the beach.

  • Stayed March 2005
    • 3 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NYC
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 22, 2006

Palmetto Bluff exceeded our expectations! The grounds are beautiful, well kept and spacious. The cottage we stayed in was light-filled, comfortable and the bathroom/ steam shower/ deep soaking tub is beyond description. The gym has a great view of the water, and is clean and well equipped.. and the lap pool is a nice addition to those who want to swim for exercise. Both the spa and golf course were well staffed and tended to.. and the staff of the whole resort is exceptional! Good food, mellow atmosphere, plenty to do- there is no need to leave this place. Definitely make use of the free bikes and see the property that way, and take a tour on 'Grace' the wooden boat the property owns. I can't wait to go back!

  • Stayed January 2006
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Savannah
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 10, 2005

I spent a rainy evening at The Inn at Palmetto Bluff with a special female friend. Snuck in - had Stan drive us in his golf cart to our lagoon view cottage.

I cannot tell you how relaxing our stay was. The bed and hotel room was large and amazing comfortable. The bath is arguably best in the country. The au berge bath amenities, double vanities, walk in closets, all the touches - absolutely amazing.

We sat on our own private screen porch, drinking red wine - lit the beautiful candle left there, wrapped ourselves up in oversized bathrobes and watched the rain - man was it nice.

Dinner was stunning later - staff was five star. Go!

  • Stayed September 2005
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Inn at Palmetto Bluff, A Montage Resort

Address: 1 Village Park Square, Bluffton, SC 29910
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Bluffton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Bluffton
#1 Green Hotel in Bluffton
#1 Romantic Hotel in Bluffton
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Inn at Palmetto Bluff, A Montage Resort 4.5*
Number of rooms: 80
Official Description (provided by the hotel):
The Inn at Palmetto Bluff a prestigious luxury inn with gracious South Carolina cottages and village homes located along the May River and a short drive to Savannah - 50 beautifully appointed cottages and cottage suites- South Carolina luxury vacation two, three and four bedroom home rentals - The Spa at Palmetto Bluff is one of the top-rated spas in the United States - 5 locally renowned restaurants for an exquisite dining experience or a casual snack- 2 exclusive pools - Extensive activities offering including: equestrian, boat rides, kayaking and more- 18-hole Jack Nicklaus Signature golf course- 2 private fitness centers, a movement studio and tennis courts- 8 stunning and intimate locations for weddings and events ... more   less 
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Also Known As:
Inn At Palmetto Bluff, An Auberge Hotel Bluffton
Hotel At Palmetto Bluff
Resort At Palmetto Bluff

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