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“Keep driving!” 2 of 5 stars
Review of Hampton Inn & Suites Bluffton-Sun City

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Hampton Inn & Suites Bluffton-Sun City
2.5 of 5 Hotel   |   29 William Pope Drive, Bluffton, SC 29910   |  
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Ranked #4 of 7 Hotels in Bluffton
Washington DC, District of Columbia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
“Keep driving!”
2 of 5 stars Reviewed January 27, 2013 via mobile

Guest service not the problem here. The owners or Hampton Inn need to update this hotel. There are no excuses to not update this property. Nice location and the grounds are nice. However, the rooms are out of date,smelly,dirty, and noisy!
Not up to par that is for sure.

Stayed January 2013, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deborah C, Director of Sales at Hampton Inn & Suites Bluffton-Sun City, responded to this review, March 1, 2013
Thank you for sharing your feedback with us. We're always looking into refresh opportunities and we're very receptive to guest suggestions. We will share this with the appropriate members of our team and invite you to message us any specific renovations or updates you would like to see take place. We hope you'll come back and see our improvements.

Kind regards,
Deborah Cutter
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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229 reviews from our community

Traveler rating
    97
    71
    28
    19
    14
See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Mount Juliet, Tennessee
Top Contributor
117 reviews 117 reviews
34 hotel reviews
Reviews in 39 cities Reviews in 39 cities
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed January 16, 2013

The check is was pleasant but the room assigned to us was not clean. We were upgraded to a studio. Bed too close to the AC/Heating unit. Very noisy during the night. Breakfast was just average for this level of hotel. Would be easy to improve. Shower not impressive. Building could us a refresher. Convienient for what we wanted but probably would not stay there again.

Room Tip: No Clue, you're on your own
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  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deborah C, Director of Sales at Hampton Inn & Suites Bluffton-Sun City, responded to this review, March 1, 2013
I'm so sorry we fell short of meeting your expectations. I'm just as disappointed to hear about the cleanliness issues and thermostat noise. Thank you for bring this to our attention so we can correct the problems and make additional efforts to improve current procedures. Please feel free to offer any additional comments or suggestions that would help make for a better stay. We're always listening and would love for you to be our guest again.

Kind regards,
Deborah Cutter
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Charlotte, NC
Senior Contributor
46 reviews 46 reviews
25 hotel reviews
Reviews in 25 cities Reviews in 25 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed January 14, 2013

The breakfast area was large and well stocked typical Hampton fare. the room was nice and quiet and had the typical Hampton features. Very nice hotel and newer than most closer into to Hilton Head. Convenient to Hilton Head and Savannah both.

  • Stayed January 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miamisburg, Ohio
Top Contributor
94 reviews 94 reviews
52 hotel reviews
Reviews in 56 cities Reviews in 56 cities
149 helpful votes 149 helpful votes
5 of 5 stars Reviewed January 1, 2013

We stayed for one night on a recent trip to Hilton Head, SC. I was able to use a combination of Hilton Points and cash for a very good rate. The front desk upgraded our room, so the room was very spacious and comfortable. Our stay here was one of the best Hamptons that we have visited. The complimentary breakfast was far better than other hotels in the same category.

Room Tip: Ask for an upgrade to get a larger room.
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sunshine F, Front Office Manager at Hampton Inn & Suites Bluffton-Sun City, responded to this review, March 18, 2014
Thank you very much for choosing to stay with us at the Hampton Inn & Suites Bluffton. We are delighted to hear that you had an excellent stay with us. We are very pleased to hear that you enjoyed your upgraded room and our complementary breakfast. We hope you and your family come visit us again soon.
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New York City, New York
Top Contributor
181 reviews 181 reviews
52 hotel reviews
Reviews in 73 cities Reviews in 73 cities
82 helpful votes 82 helpful votes
3 of 5 stars Reviewed December 15, 2012

we stayed at this hotel for 3 nights. the room was fine - it was clean and comfortable (although i would have preferred better quality pillows). the rooms have a microwave and refrigerator, which was great. the desk lamp was broken, however, i didn't report it until we were checking out. the breakfast area was large and comfortable. the woman who ran it, annie, was a quirky (in a good way) brit who was a pleasure to start the day with. she kept the breakfast nook clean and well stocked.

Room Tip: the hotel entrance is a little tricky to locate - but after a couple of ins and outs, it is fine.
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  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bluffton, South Carolina
Top Contributor
85 reviews 85 reviews
4 hotel reviews
Reviews in 18 cities Reviews in 18 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed December 11, 2012

We built a retirement home in Bluffton over the past two years and kept ending back at the Hampton Inn. We literally tried every other Hotel in the area. Only the Hampton Inn consistently performs above the rest. While we did have issues with noisy AC/Heater units they seem to be changing them out on an as needed basis. Other area Hotels lack HI's amenities; have sketchy clientle, inadequate wi-fi, or have mold and moisture issues.

  • Stayed March 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bluffton, South Carolina
Top Contributor
308 reviews 308 reviews
57 hotel reviews
Reviews in 68 cities Reviews in 68 cities
113 helpful votes 113 helpful votes
3 of 5 stars Reviewed November 26, 2012

Second time visiting this Hampton and my first impression still has not changed. I'm not sure how they can call it a Hampton Inn & Suites since the only "suites" they have are a slightly larger king bed room with a sofa - not the usual two room suites Hampton Inn and Suites is known for. Additionally, since the last visit, I noticed the property is not quite as crisp clean as it was - there was trash on the carpet of the second floor hall for over two days before it was cleaned up; the front entrance had trash on the pavement for three days before it was picked up; the breakfast area tables were "sticky" and the side areas very dusty. Not only that, but the breakfast area was freezing! The staff was friendly and helpful although one morning I was waiting for someone in the lobby and the front desk clerk (female) while on duty was having a very long, loud and personal conversation with a male which made me and several other people very uncomfortable (based on what she was saying). Not appropriate at all!

Room Tip: Ask for a room away from the highway side as you can hear traffic noise otherwise.
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deborah C, Director of Sales at Hampton Inn & Suites Bluffton-Sun City, responded to this review, November 30, 2012
Hi Debbieinn,
Thank you for choosing our hotel for the numerous times you have stayed with us. We appreciate your continued service. We want to apologize for the encounter you experienced on your last stay with us. Can you please be so kind and contact the hotel directly so that we can further pursue the issues you have experienced. Again, thank you for being loyal and we look forward to hearing fronm you soon.
Thanks,
Dcutter
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Additional Information about Hampton Inn & Suites Bluffton-Sun City

Address: 29 William Pope Drive, Bluffton, SC 29910
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Bluffton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Bluffton
#4 Business Hotel in Bluffton
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn & Suites Bluffton-Sun City 2.5*
Number of rooms: 100
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Also Known As:
Hampton Inn Bluffton Hotel Bluffton
Bluffton Hampton Inn

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