We stayed for one night on a recent trip to Hilton Head, SC. I was able to use a combination of Hilton Points and cash for a very good rate. The front desk upgraded our room, so the room was very spacious and comfortable. Our stay here was one of the best Hamptons that we have visited. The complimentary breakfast was far better than other hotels in the same category.

we stayed at this hotel for 3 nights. the room was fine - it was clean and comfortable (although i would have preferred better quality pillows). the rooms have a microwave and refrigerator, which was great. the desk lamp was broken, however, i didn't report it until we were checking out. the breakfast area was large and comfortable. the woman who ran it, annie, was a quirky (in a good way) brit who was a pleasure to start the day with. she kept the breakfast nook clean and well stocked.

We built a retirement home in Bluffton over the past two years and kept ending back at the Hampton Inn. We literally tried every other Hotel in the area. Only the Hampton Inn consistently performs above the rest. While we did have issues with noisy AC/Heater units they seem to be changing them out on an as needed basis. Other area Hotels lack HI's amenities; have sketchy clientle, inadequate wi-fi, or have mold and moisture issues.

Second time visiting this Hampton and my first impression still has not changed. I'm not sure how they can call it a Hampton Inn & Suites since the only "suites" they have are a slightly larger king bed room with a sofa - not the usual two room suites Hampton Inn and Suites is known for. Additionally, since the last visit, I noticed the property is not quite as crisp clean as it was - there was trash on the carpet of the second floor hall for over two days before it was cleaned up; the front entrance had trash on the pavement for three days before it was picked up; the breakfast area tables were "sticky" and the side areas very dusty. Not only that, but the breakfast area was freezing! The staff was friendly and helpful although one morning I was waiting for someone in the lobby and the front desk clerk (female) while on duty was having a very long, loud and personal conversation with a male which made me and several other people very uncomfortable (based on what she was saying). Not appropriate at all!