Stayed here three nights last month with no hot water for the entire time. The front desk Did not inform me of this at check in even though another guest said the entire building had been out for several days. When I complained all the would say is that the problem is being worked on but they could provide no timeframe for for it to be completed. Everyone at the desk seemed to care less about the situation even though I was not the only person complaining.
Other than this major problem the room was outdated and really showed age and wear. It could have been cleaned a lot better too. Stay here only as a last resort.
- Official Description (provided by the hotel):
- An extended stay hotel, the Suburban Extended Stay Hilton Head is in Bluffton South Carolina near Hilton Head IslandThe Suburban Extended Stay® Hilton Head is ideally located just one mile from Hilton Head Island, where visitors can enjoy beautiful beaches, boating, sailing, the famous harbor, restaurants, golf courses and more. Savannah, with its lively arts scene and culture, is 30 minutes away from this Bluffton, SC hotel. The Coastal Discovery Museum and the Arts Center of Coastal Carolina are minutes away.The town of Bluffton is situated on a high bluff, overlooking the pristine May River, source of the world-famous Bluffton oysters. Back in the old town near the river, the pace slows as visitors enjoy the arts and antique galleries and the oldest continuous oyster-shucking facility in South Carolina.The hotel is pleased to offer discounted golf packages at Eagle's Pointe Golf Club, a Davis Love III signature course and Crescent Pointe Golf Club, an Arnold Palmer signature course. If you love water, the hotel offers deep sea fishing with Hilton Head's finest fishing boat, Captain Hook. Experience Hilton Head up close and personal with a great kayaking expedition package or one of our dolphin tours with Dolphin Discoveries. For more information on available dates, tee times and package information, please contact the hotel directly.Hotel amenities and features at this Bluffton, SC hotel include:•Well-equipped kitchens•Weekly housekeeping services•Free premium cable television with movie channels•On-site guest laundry facilities•Free high-speed Internet access in all rooms•Free local calls and outdoor poolBusiness travelers will appreciate conveniences like voice mail, and access to fax services. ... more less
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- Also Known As:
- Suburban Extended Stay Hilton Head Hotel Bluffton
- Suburban Extended Stay Bluffton
- Suburban Extended Stay Head
- Extended Stay Bluffton
- Hilton Bluffton