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“Best Place to stay in Bluffton, SC.” 5 of 5 stars
Review of Holiday Inn Express Hotel & Suites Bluffton

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Holiday Inn Express Hotel & Suites Bluffton
2.5 of 5 Hotel   |   35 Bluffton Rd, Bluffton, SC 29910   |  
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Ranked #2 of 7 hotels in Bluffton
Kershaw, SC
1 review
“Best Place to stay in Bluffton, SC.”
5 of 5 stars Reviewed February 17, 2013

The staff was super friendly. We started out at another hotel with roaches. So it's almost 12 midnight yet they still get us a room quickly and without delay. The staff gave us advice on great local places to eat. The breakfast was hot and fresh. The room was amazing, especially for the price we paid. First class service!!!

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brandy G, Manager at Holiday Inn Express Hotel & Suites Bluffton, responded to this review, February 21, 2013
Thank you for considering us your best place to stay in Bluffton. Our staff works hard every day to earn your business and we thank you for allowing us the opportunity. Thanks again and we look forward to seeing you in the future.
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212 people have reviewed this hotel

Traveler rating
    116
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    25
    4
    6
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62
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • German first
  • Russian first
  • Any
English first
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 10, 2013

I got a great rate on this hotel. I thought it would be much more expensive due to its proximity to Hilton Head ( 20 mins). Extremely nice, clean room and breakfast area. Very kind, friendly service. most comfortable hotel bed I've ever slept in! Convenient location with restaurants and shops all around. In the same shopping center as Target and Starbucks, which was convenient for us. We had a bit of trouble finding it... We saw the sign from the main road but drove laps around the parking lot/shopping center before finding it.
It's always a bonus when the room has a fridge and microwave!

Room Tip: We had a queen bed and room was large and comfortable, no need for an upgrade.
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brandy G, Manager at Holiday Inn Express Hotel & Suites Bluffton, responded to this review, February 21, 2013
We sincerely appreciate your feedback and look forward to seeing you in the future. Thanks again for allowing us to earn your business
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Colorado
Senior Contributor
45 reviews 45 reviews
8 hotel reviews
Reviews in 21 cities Reviews in 21 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed February 2, 2013

I stayed at the hote for 10 days on a business trip and found the room very clean and comfortable. Their exercise room has terrible equipment but if you're staying at the Holiday Inn, Benchmark Fitness offers $5 per day guest passes which I think is quite reasonable for a good gym. The location of the hotel is pretty good as you're not far from Old Bluffton which has a lot of good places to eat and shop. You're also about 6 or 7 miles from the bridge to Hilton Head Island.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brandy G, Manager at Holiday Inn Express Hotel & Suites Bluffton, responded to this review, February 4, 2013
We are so glad you enjoyed your time with us here in Bluffton, SC. Our location is in the heart of Bluffton and very close to Hilton Head & beaches. We look forward to your next visit.
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Top Contributor
62 reviews 62 reviews
8 hotel reviews
Reviews in 23 cities Reviews in 23 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed January 26, 2013

We stayed here for one night but we were very pleased with this hotel. First impression is everything right. Upon arrival we received a platinum member bag, warm cookies and an upgrade to a king suite. I must say as I have in other reviews; stay at a IHG group hotel and start a reward program membership. It pays off!! We stayed here for "free" with our points. Great location also. We were able to walk to stores and dinner. Also, tanger outlets are not far along with more shops and restaurants. The beach is about 30 min depending on traffic. Enjoy your stay.

  • Stayed January 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brandy G, Manager at Holiday Inn Express Hotel & Suites Bluffton, responded to this review, January 28, 2013
We are thrilled that you enjoyed your stay at our hotel and thank you for being a loyal priority club member. We look forward to seeing you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
toronto
Senior Contributor
28 reviews 28 reviews
17 hotel reviews
Reviews in 22 cities Reviews in 22 cities
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed January 1, 2013 via mobile

My family and I stayed here during a road trip. We have two young kids. The staff was pleasant and the common areas of the hotel are modern and updated, but our room was not. The bathroom was deteriorating and in need of refurbishment. The pillows were supposed to be of varying firmness but were all cheap and falling apart. The advertised free "high speed Internet" was so slow as to be unusable. The exercise room (yes I am one of the rare hotel guests to actually use them) was a joke-- the four aerobic machines that comprised the so-called "fitness center" were the flimsy plastic tv shopping variety and none of them worked (I tried them all- either they provided no resistance or they started creaking as I got on).

The hotel advertises a "green planet" initiative in various places in which you are coached to reuse your towels among other things. Laughably, this "environmentally conscious" hotel uses disposable styrofoam and plastic plates, cups and cutlery for their free breakfast. Our family alone created a huge pile of garbage that we simply tossed in the bin.

As for the meal itself, the food was inedible apart from the cereal, bananas, milk and cinnamon rolls, but decent by free breakfast standards.

  • Stayed December 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brandy G, Manager at Holiday Inn Express Hotel & Suites Bluffton, responded to this review, January 28, 2013
We are sorry about your experience at our hotel. I have alerted the various departments about your concerns and we are working to remedy the issues. We are required by IHG standards to offer certain items on our breakfast bar and always strive to provide a wide variety to our guests. Please consider our location again if you are traveling in the area.
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2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed January 1, 2013

A GREAT place to stay the staff is outstanding and treat you like you are family. Every time my family visits Hilton Head we will stay at this Holiday Inn. Brandy the sales manager was the best I have worked with and I have been taking teams on trips for 27 years. You are missing out if you do not stay here if you are visiting the area.

  • Stayed December 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brandy G, Manager at Holiday Inn Express Hotel & Suites Bluffton, responded to this review, January 3, 2013
It was a pleasure to have your team and family in our hotel. Thank you for your feedback we value you our relationship with our guests and especially our groups. We look forward to hosting you all again in the future.
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Charlotte, North Carolina
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 28, 2012

Staff was very helpful and sincere. The breakfast had plenty of choices, the coffee never ran out, the creamers stayed stocked and the gentleman taking care of it all was cheerful. Elevators were fast, even though the hotel was booked solid. Great lighting and comfortable chair and ottoman for relaxing with a good book. Bedding was cozy and the pillows fluffy. Plenty of washcloths and towels...soft and fresh. I would've been late to a business meeting if one of the housekeeping staff had not helped me load my truck. She did not hesitate to accept my plea for help...outstanding attitude! The location was perfect, parking convenient and I felt very safe. 3 restaurants, grocery store, Irish Pub with excellent food and even a Target...all within a 2 minute walk. Never stayed at this brand before, but this property has me sold!

Room Tip: The first floor has pets...I didn't want to risk a barking dog. I stayed in corner room on 3rd...
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  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brandy G, Manager at Holiday Inn Express Hotel & Suites Bluffton, responded to this review, December 31, 2012
Thank you for your wonderful comments about our hotel and staff. We recently completed a major renovation and we could not be happier with our upgrades. So glad your stay was enjoyable and we look forward to seeing you real soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Holiday Inn Express Hotel & Suites Bluffton

Address: 35 Bluffton Rd, Bluffton, SC 29910
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Bluffton
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Bluffton
#3 Family Hotel in Bluffton
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Bluffton 2.5*
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Hotel Bluffton in Hilton Head, SC. Our hotel is the perfect location for anyone who is visiting graduates of USMC-Parris Island, planning a beach vacation in Hilton Head Island, SC or visiting the historic cities of Beaufort, SC & Savannah, GA. Bluffton, South Carolina, is the home of several championship golf courses to Hilton Head Island. Call us to plan your next golf vacation package. The Holiday Inn Express Hotel - Bluffton in Hilton Head, SC is centrally located in the shopping district of this historic town and within walking distance to restaurants, shops, & within minutes of the most recognized golf courses in the area. Bluffton, SC is the gateway to Hilton Head Island, filled with everything you'd expect to find at a world famous resort. While vacationing at our Holiday Inn Express Hotel - Bluffton in Hilton Head, SC, uncover the hidden treasures of this South Carolina beach & golf vacation paradise. Explore & enjoy the Hilton Head Beaches, kayaking, fishing, dolphin/dinner cruises, sunset sails, golf packages, shopping, historic tours, or simply relax at our seasonal outdoor pool. Plan a day trip to visit the beautiful, historic towns of the Old South : Savannah, GA - 25 MI Historic Charleston, SC - 90 MI Beaufort, SC / Parris Island - 20 MI Step back in time and experience the history that made South Carolina a place to vacation. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Bluffton
Holiday Inn Express Bluffton
Holiday Inn Bluffton
Hilton Bluffton
Bluffton Hilton

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