We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express Hotel & Suites Bluffton: Traveler Reviews

2.5 of 5
35 Bluffton Rd, Bluffton, SC 29910
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save on Hotel Packages!
Holiday Inn Express Hotel & Suites Bluffton
Ranked #2 of 7 hotels in Bluffton
Enter dates & see best prices*
Show Prices
*from our partners
Write a Review

146 reviews from our community

    Trip type
Traveler rating
    83
    40
    14
    4
    5
Date Rating
toronto
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
Reviews in 20 cities Reviews in 20 cities
65 helpful votes 65 helpful votes
“Wasn't entirely happy”
3 of 5 stars Reviewed January 1, 2013 via mobile

My family and I stayed here during a road trip. We have two young kids. The staff was pleasant and the common areas of the hotel are modern and updated, but our room was not. The bathroom was deteriorating and in need of refurbishment. The pillows were supposed to be of varying firmness but were all cheap and falling apart. The advertised free "high speed Internet" was so slow as to be unusable. The exercise room (yes I am one of the rare hotel guests to actually use them) was a joke-- the four aerobic machines that comprised the so-called "fitness center" were the flimsy plastic tv shopping variety and none of them worked (I tried them all- either they provided no resistance or they started creaking as I got on).

The hotel advertises a "green planet" initiative in various places in which you are coached to reuse your towels among other things. Laughably, this "environmentally conscious" hotel uses disposable styrofoam and plastic plates, cups and cutlery for their free breakfast. Our family alone created a huge pile of garbage that we simply tossed in the bin.

As for the meal itself, the food was inedible apart from the cereal, bananas, milk and cinnamon rolls, but decent by free breakfast standards.

  • Stayed December 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask cantripper3000 about Holiday Inn Express Hotel & Suites Bluffton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brandy G, Manager at Holiday Inn Express Hotel & Suites Bluffton, responded to this review
January 28, 2013
We are sorry about your experience at our hotel. I have alerted the various departments about your concerns and we are working to remedy the issues. We are required by IHG standards to offer certain items on our breakfast bar and always strive to provide a wide variety to our guests. Please consider our location again if you are traveling in the area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Satisfied”
5 of 5 stars Reviewed January 1, 2013

A GREAT place to stay the staff is outstanding and treat you like you are family. Every time my family visits Hilton Head we will stay at this Holiday Inn. Brandy the sales manager was the best I have worked with and I have been taking teams on trips for 27 years. You are missing out if you do not stay here if you are visiting the area.

  • Stayed December 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Harvestad about Holiday Inn Express Hotel & Suites Bluffton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brandy G, Manager at Holiday Inn Express Hotel & Suites Bluffton, responded to this review
January 3, 2013
It was a pleasure to have your team and family in our hotel. Thank you for your feedback we value you our relationship with our guests and especially our groups. We look forward to hosting you all again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlotte, North Carolina
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Excellent night's sleep, quiet and clean comfortable room.”
5 of 5 stars Reviewed December 28, 2012

Staff was very helpful and sincere. The breakfast had plenty of choices, the coffee never ran out, the creamers stayed stocked and the gentleman taking care of it all was cheerful. Elevators were fast, even though the hotel was booked solid. Great lighting and comfortable chair and ottoman for relaxing with a good book. Bedding was cozy and the pillows fluffy. Plenty of washcloths and towels...soft and fresh. I would've been late to a business meeting if one of the housekeeping staff had not helped me load my truck. She did not hesitate to accept my plea for help...outstanding attitude! The location was perfect, parking convenient and I felt very safe. 3 restaurants, grocery store, Irish Pub with excellent food and even a Target...all within a 2 minute walk. Never stayed at this brand before, but this property has me sold!

Room Tip: The first floor has pets...I didn't want to risk a barking dog. I stayed in corner room on 3rd...
See more room tips
  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Devonna T about Holiday Inn Express Hotel & Suites Bluffton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brandy G, Manager at Holiday Inn Express Hotel & Suites Bluffton, responded to this review
December 31, 2012
Thank you for your wonderful comments about our hotel and staff. We recently completed a major renovation and we could not be happier with our upgrades. So glad your stay was enjoyable and we look forward to seeing you real soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Athens, Georgia
1 review
“Exceptional Manager”
5 of 5 stars Reviewed December 2, 2012

Just wanted to recognize Vivianne, the manager who helped us with our reservation. It was such a pleasure to talk with someone so caring, and understanding. Holiday Inn should be very proud to have someone as professional as Vivianne. We will always stay there whenever we are traveling in that area because of her treatment . Thanks again ! Sandy and Ted Deiter

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Sandy D about Holiday Inn Express Hotel & Suites Bluffton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brandy G, Manager at Holiday Inn Express Hotel & Suites Bluffton, responded to this review
December 5, 2012
Thank you for your recent comments about our Assistant General Manager Viviane. She is a wonderful team leader and always puts the guest’s needs first. Thank you again for taking the time to comment about our hotel. We look forward to seeing you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mechanicsville
Top Contributor
53 reviews 53 reviews
11 hotel reviews
Reviews in 31 cities Reviews in 31 cities
15 helpful votes 15 helpful votes
“FEELS LIKE COMING HOME”
5 of 5 stars Reviewed November 23, 2012

This hotel has everything - spacious rooms - friendly and helpful front desk staff - free Wi-Fi, USA today, and a local paper - plus a full hot breakfast every morning (omelets sausage, waffles, bagels, toast, etc., plus dry cereal, yogurt, boiled eggs, etc.), including a cheerful kitchen staff - within walking distance of a variety of restaurants and shopping centers and a short distance from Old Town Bluffton. We have been repeat customers since 2004, and when we arrive each year, it feels like coming home.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 4 more reviews by Cuz39 for Bluffton
Ask Cuz39 about Holiday Inn Express Hotel & Suites Bluffton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brandy G, Manager at Holiday Inn Express Hotel & Suites Bluffton, responded to this review
December 5, 2012
We appreciate your kind words about our staff and their efforts to make your stay memorable. Thank you for continuing to visit our hotel year after year. We look forward to seeing you again real soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Candlewood Suites Bluffton-Hilton Head
Great value on a similar hotel
Bluffton, Coastal South Carolina
4 of 5 stars 74 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in or near Bluffton
Trendy
Holiday Inn Express Savannah-Historic District
Holiday Inn Express Savannah-His... 4.5 of 5 stars 1,047 reviews
Luxury
The Westin Hilton Head Island Resort & Spa
The Westin Hilton Head Island Re... 3.5 of 5 stars 39 reviews
Good for business
The Beaufort Inn
The Beaufort Inn 4.5 of 5 stars 452 reviews
Near the beach
The Beach House, a Holiday Inn Resort
The Beach House, a Holiday Inn R... 4.0 of 5 stars 59 reviews
Show Prices ABS:HotelCheckRates-d673768?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d124862?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d115075?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d223573?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Also consider these accommodations in or near Bluffton
Candlewood Suites Bluffton-Hilto... 4.0 of 5 stars 74 reviews Inn at Palmetto Bluff, An Auberg... 5.0 of 5 stars 222 reviews Inn at Harbour Town - Sea Pines ... 4.5 of 5 stars 205 reviews Disney's Hilton Head Island Reso... 4.5 of 5 stars 370 reviews
Show Prices ABS:HotelCheckRates-d1197088?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d489076?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d291260?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d214495?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 7 hotels in Bluffton, ranked by popularity

Been to Holiday Inn Express Hotel & Suites Bluffton? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Holiday Inn Express Hotel & Suites Bluffton

Also Known As:
Holiday Inn Express Hotel And Suites Bluffton
Holiday Inn Express Bluffton
Holiday Inn Bluffton
Hilton Bluffton
Bluffton Holiday Inn
Bluffton Hilton
Address: 35 Bluffton Rd, Bluffton, SC 29910
Phone Number:
Region: United States > South Carolina > Coastal South Carolina > Bluffton
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 7 hotels in Bluffton
Price Range: $$
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Hotel Bluffton in Hilton Head, SC. Our hotel is the perfect location for anyone who is visiting graduates of USMC-Parris Island, planning a beach vacation in Hilton Head Island, SC or visiting the historic cities of Beaufort, SC & Savannah, GA. Bluffton, South Carolina, is the home of several championship golf courses to Hilton Head Island. Call us to plan your next golf vacation package. The Holiday Inn Express Hotel - Bluffton in Hilton Head, SC is centrally located in the shopping district of this historic town and within walking distance to restaurants, shops, & within minutes of the most recognized golf courses in the area. Bluffton, SC is the gateway to Hilton Head Island, filled with everything you'd expect to find at a world famous resort. While vacationing at our Holiday Inn Express Hotel - Bluffton in Hilton Head, SC, uncover the hidden treasures of this South Carolina beach & golf vacation paradise. Explore & enjoy the Hilton Head Beaches, kayaking, fishing, dolphin/dinner cruises, sunset sails, golf packages, shopping, historic tours, or simply relax at our seasonal outdoor pool. Plan a day trip to visit the beautiful, historic towns of the Old South : Savannah, GA - 25 MI Historic Charleston, SC - 90 MI Beaufort, SC / Parris Island - 20 MI Step back in time and experience the history that made South Carolina a place to vacation. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with IHG, Orbitz, Travelocity, Priceline, Booking.com, Venere, Hotels.com and Expedia so you can book your Holiday Inn Express Hotel & Suites Bluffton reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Holiday Inn Express Hotel & Suites Bluffton, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Holiday Inn Express Hotel & Suites Bluffton
Enter dates & see best prices* (from our partners)
Show Prices