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Holiday Inn Express Hotel & Suites Bluffton: Traveler Reviews

2.5 of 5
35 Bluffton Rd, Bluffton, SC 29910
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Holiday Inn Express Hotel & Suites Bluffton
Ranked #2 of 7 hotels in Bluffton
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146 reviews from our community

    Trip type
Traveler rating
    83
    40
    14
    4
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Date Rating
Charlotte, North Carolina
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Excellent night's sleep, quiet and clean comfortable room.”
5 of 5 stars Reviewed December 28, 2012

Staff was very helpful and sincere. The breakfast had plenty of choices, the coffee never ran out, the creamers stayed stocked and the gentleman taking care of it all was cheerful. Elevators were fast, even though the hotel was booked solid. Great lighting and comfortable chair and ottoman for relaxing with a good book. Bedding was cozy and the pillows fluffy. Plenty of washcloths and towels...soft and fresh. I would've been late to a business meeting if one of the housekeeping staff had not helped me load my truck. She did not hesitate to accept my plea for help...outstanding attitude! The location was perfect, parking convenient and I felt very safe. 3 restaurants, grocery store, Irish Pub with excellent food and even a Target...all within a 2 minute walk. Never stayed at this brand before, but this property has me sold!

Room Tip: The first floor has pets...I didn't want to risk a barking dog. I stayed in corner room on 3rd...
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  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brandy G, Manager at Holiday Inn Express Hotel & Suites Bluffton, responded to this review
December 31, 2012
Thank you for your wonderful comments about our hotel and staff. We recently completed a major renovation and we could not be happier with our upgrades. So glad your stay was enjoyable and we look forward to seeing you real soon!
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Athens, Georgia
1 review
“Exceptional Manager”
5 of 5 stars Reviewed December 2, 2012

Just wanted to recognize Vivianne, the manager who helped us with our reservation. It was such a pleasure to talk with someone so caring, and understanding. Holiday Inn should be very proud to have someone as professional as Vivianne. We will always stay there whenever we are traveling in that area because of her treatment . Thanks again ! Sandy and Ted Deiter

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Service
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Brandy G, Manager at Holiday Inn Express Hotel & Suites Bluffton, responded to this review
December 5, 2012
Thank you for your recent comments about our Assistant General Manager Viviane. She is a wonderful team leader and always puts the guest’s needs first. Thank you again for taking the time to comment about our hotel. We look forward to seeing you again in the future.
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Mechanicsville
Top Contributor
53 reviews 53 reviews
11 hotel reviews
Reviews in 31 cities Reviews in 31 cities
15 helpful votes 15 helpful votes
“FEELS LIKE COMING HOME”
5 of 5 stars Reviewed November 23, 2012

This hotel has everything - spacious rooms - friendly and helpful front desk staff - free Wi-Fi, USA today, and a local paper - plus a full hot breakfast every morning (omelets sausage, waffles, bagels, toast, etc., plus dry cereal, yogurt, boiled eggs, etc.), including a cheerful kitchen staff - within walking distance of a variety of restaurants and shopping centers and a short distance from Old Town Bluffton. We have been repeat customers since 2004, and when we arrive each year, it feels like coming home.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Brandy G, Manager at Holiday Inn Express Hotel & Suites Bluffton, responded to this review
December 5, 2012
We appreciate your kind words about our staff and their efforts to make your stay memorable. Thank you for continuing to visit our hotel year after year. We look forward to seeing you again real soon!
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Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Four Day Stay”
4 of 5 stars Reviewed October 20, 2012

New decor very nice. Staff very professional and helpful. The king suite was roomy and comfortable. The location of HIE needs better direction through the plaza, off of Rt 46. Enjoyed the breakfast every day. One bad day, a little girls event was held, with people hanging out in hallways, kids screaming, crying, parents loud, dressing girls in hallways. Actually sitting on the floor in front of my suite room with so much noise I needed to turn up TV. If events are to be held, HIE needs to make sure they have rooms large enough to keep people from the mess in the hallways. Uncalled for and I was very surprised to see this happening. I saw that after the event, the staff was cleaning and sweeping up the hallway. thank you. Other than bad day, my stay was good and I would recommend this hotel and I would use this hotel again. Good value.

  • Stayed October 2012, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Brandy G, Manager at Holiday Inn Express Hotel & Suites Bluffton, responded to this review
October 22, 2012
We value your feedback from your recent stay. We sincerely apologize for any problems that you experienced with an event we had at our hotel. We didn’t realize that is was overflowing down the hallway and apologize for the inconvenience you experienced. We are always sensitive to events that are adjacent to our guest’s rooms and understand that they also experienced a larger turnout. We look forward to seeing you again real soon!
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Doswell, Virginia
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
“Marine family gives thumbs up.”
5 of 5 stars Reviewed October 13, 2012

Our son graduated from Parris Island last week. We stayed here based on TripAdvisor and we weren't sorry. Rooms are so spacious you don't feel cramped. It is very clean. Front desk staff was great. We had folks coming in at various times and the staff was very helpful to make sure everyone was given keys to the rooms and made welcome if we weren't there. Breakfast was good although we are vegetarians and the eggs had meat, the gravy had meat, so our hot choices were very limited. It would also be helpful if stuff was ready at 6 a.m. since the Family Day at Parris Island has two events which start at 7 a.m.

Room Tip: Corner suites are away from elevator noise.
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Brandy G, Manager at Holiday Inn Express Hotel & Suites Bluffton, responded to this review
October 22, 2012
Congratulations to one of the country’s finest USMC Marine graduates and their family. We are glad your stay was enjoyable with our hotel and that your experience with our staff was great!
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Additional Information about Holiday Inn Express Hotel & Suites Bluffton

Also Known As:
Holiday Inn Express Hotel And Suites Bluffton
Holiday Inn Express Bluffton
Holiday Inn Bluffton
Hilton Bluffton
Bluffton Holiday Inn
Bluffton Hilton
Address: 35 Bluffton Rd, Bluffton, SC 29910
Phone Number:
Region: United States > South Carolina > Coastal South Carolina > Bluffton
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 7 hotels in Bluffton
Price Range: $$
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Hotel Bluffton in Hilton Head, SC. Our hotel is the perfect location for anyone who is visiting graduates of USMC-Parris Island, planning a beach vacation in Hilton Head Island, SC or visiting the historic cities of Beaufort, SC & Savannah, GA. Bluffton, South Carolina, is the home of several championship golf courses to Hilton Head Island. Call us to plan your next golf vacation package. The Holiday Inn Express Hotel - Bluffton in Hilton Head, SC is centrally located in the shopping district of this historic town and within walking distance to restaurants, shops, & within minutes of the most recognized golf courses in the area. Bluffton, SC is the gateway to Hilton Head Island, filled with everything you'd expect to find at a world famous resort. While vacationing at our Holiday Inn Express Hotel - Bluffton in Hilton Head, SC, uncover the hidden treasures of this South Carolina beach & golf vacation paradise. Explore & enjoy the Hilton Head Beaches, kayaking, fishing, dolphin/dinner cruises, sunset sails, golf packages, shopping, historic tours, or simply relax at our seasonal outdoor pool. Plan a day trip to visit the beautiful, historic towns of the Old South : Savannah, GA - 25 MI Historic Charleston, SC - 90 MI Beaufort, SC / Parris Island - 20 MI Step back in time and experience the history that made South Carolina a place to vacation. ... more   less 
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