Staff was very helpful and sincere. The breakfast had plenty of choices, the coffee never ran out, the creamers stayed stocked and the gentleman taking care of it all was cheerful. Elevators were fast, even though the hotel was booked solid. Great lighting and comfortable chair and ottoman for relaxing with a good book. Bedding was cozy and the pillows fluffy. Plenty of washcloths and towels...soft and fresh. I would've been late to a business meeting if one of the housekeeping staff had not helped me load my truck. She did not hesitate to accept my plea for help...outstanding attitude! The location was perfect, parking convenient and I felt very safe. 3 restaurants, grocery store, Irish Pub with excellent food and even a Target...all within a 2 minute walk. Never stayed at this brand before, but this property has me sold!