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“Four Day Stay” 4 of 5 stars
Review of Holiday Inn Express Hotel & Suites Bluffton

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Holiday Inn Express Hotel & Suites Bluffton
2.5 of 5 Hotel   |   35 Bluffton Rd, Bluffton, SC 29910   |  
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Ranked #2 of 7 hotels in Bluffton
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
“Four Day Stay”
4 of 5 stars Reviewed October 20, 2012

New decor very nice. Staff very professional and helpful. The king suite was roomy and comfortable. The location of HIE needs better direction through the plaza, off of Rt 46. Enjoyed the breakfast every day. One bad day, a little girls event was held, with people hanging out in hallways, kids screaming, crying, parents loud, dressing girls in hallways. Actually sitting on the floor in front of my suite room with so much noise I needed to turn up TV. If events are to be held, HIE needs to make sure they have rooms large enough to keep people from the mess in the hallways. Uncalled for and I was very surprised to see this happening. I saw that after the event, the staff was cleaning and sweeping up the hallway. thank you. Other than bad day, my stay was good and I would recommend this hotel and I would use this hotel again. Good value.

  • Stayed October 2012, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brandy G, Manager at Holiday Inn Express Hotel & Suites Bluffton, responded to this review, October 22, 2012
We value your feedback from your recent stay. We sincerely apologize for any problems that you experienced with an event we had at our hotel. We didn’t realize that is was overflowing down the hallway and apologize for the inconvenience you experienced. We are always sensitive to events that are adjacent to our guest’s rooms and understand that they also experienced a larger turnout. We look forward to seeing you again real soon!
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217 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • German first
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English first
Doswell, Virginia
Contributor
17 reviews 17 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed October 13, 2012

Our son graduated from Parris Island last week. We stayed here based on TripAdvisor and we weren't sorry. Rooms are so spacious you don't feel cramped. It is very clean. Front desk staff was great. We had folks coming in at various times and the staff was very helpful to make sure everyone was given keys to the rooms and made welcome if we weren't there. Breakfast was good although we are vegetarians and the eggs had meat, the gravy had meat, so our hot choices were very limited. It would also be helpful if stuff was ready at 6 a.m. since the Family Day at Parris Island has two events which start at 7 a.m.

Room Tip: Corner suites are away from elevator noise.
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brandy G, Manager at Holiday Inn Express Hotel & Suites Bluffton, responded to this review, October 22, 2012
Congratulations to one of the country’s finest USMC Marine graduates and their family. We are glad your stay was enjoyable with our hotel and that your experience with our staff was great!
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Freeland, MD
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed October 9, 2012

What a great choice we made in returning to the Holiday Inn Express. Three times - three years and it just keeps getting better and better.

The Staff at the Holiday Inn Express is the absolute finest. They did everything to make our reunion a great success. It's enough when businesses are run to be successful from a financial point of view; but it was extremely apparent that the HIE Staff viewed our reunion from a personal side. Each and every one of the Staff treated us as if we were family. Our 34 Platoon members had nothing but good things to say about the Holiday Inn Express. The rooms were all nice and clean, the breakfast was delicious, the thoughtfulness that went into starting breakfast early on Friday morning to make sure that the Marine graduation guests would not miss breakfast before the early morning graduation and the constant smiles and kind gestures, we know, made every guest at the Holiday Inn Express comfortable.

Brandy, Rhonda, Chris, Stephanie, Susan, the Maintenance gentlemen and the Housekeeping Ladies worked this weekend as if they were there just to make this a perfect celebration for Platoon 151.

We are extremely grateful for the kindness and care that was provided to us. We left Blufton, SC feeling as though we left family.

The Holiday Inn Express Staff is without a doubt "THE BEST.

A "GREAT BIG THANK YOU" from All of the Members and Family of Platoon 151

Room Tip: Any room at the Holiday Inn Express is clean, roomy and comfortable.
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  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brandy G, Manager at Holiday Inn Express Hotel & Suites Bluffton, responded to this review, October 11, 2012
Thank you so much for all of your comments. I am glad you consider our location your home away from home and we look forward to seeing you all again in the future. Our staff strives to make sure that all of our guests have a wonderful experience with our hotel.
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Charleston, South Carolina
1 review
5 of 5 stars Reviewed September 30, 2012

We had a wonderful stay at this Holiday Inn Express. It was very, very clean!! The staff was courteous, and helpful. My husband left his glucometer, and insulin in the room, when we left. We returned home, and called them. The clerk took the time to track down the housekeeper to find his diabetes supplies. They promptly returned them to him the next day. We have left things at other hotels in the past, and never retrieved them due to unconcern by their staff. If we are ever in this area again, we will definitely stay here again.

  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brandy G, Manager at Holiday Inn Express Hotel & Suites Bluffton, responded to this review, October 2, 2012
Thank you for your wonderful comments about our staff and hotel. Our staff prides itself on going the extra mile to make sure our guests enjoyed their stay with us. We look forward to your next visit to your area.
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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 21, 2012 via mobile

We stayed at this location for 6 days, and it was great! Very nice and clean. Helpful staff... Great location - surrounded by ample good restaurants and shopping. Much cheaper than staying in Hilton Head, but less than 10 miles away from the island and still very convenient to the beach and all other attractions. Location perfect for travel to Hilton Head, Savannah or Charleston (we did all 3!).... And fresh baked cookies daily!!! Priorities, people...

  • Stayed September 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sheilakbaxley, Manager at Holiday Inn Express Hotel & Suites Bluffton, responded to this review, September 24, 2012
Thank you very much for your feedback and compliments. We are glad that you enjoyed your stay with us and that you loved the fresh baked cookies each day! We look forward to having you visit us again on your next vacation to the area.
Sincerely,
Sheila K. Baxley CHA
General Manager
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New York
Top Contributor
145 reviews 145 reviews
114 hotel reviews
Reviews in 93 cities Reviews in 93 cities
131 helpful votes 131 helpful votes
3 of 5 stars Reviewed September 16, 2012

We have stayed at this hotel several times and we do come back for the location. We have several very favorite restaurants in the area and always like to make a quick trip over to see friends and shop around Hilton Head. Even though this hotel is on the edge of a shopping center, it is actually a plus instead of a minus. The beautiful hotel looks like you are entering into a lovely oasis. I just wish the rooms were a little cleaner and fresher. This is a very busy hotel but the hotel staff is helpful and welcoming. I think they just need a bigger cleaning staff to handle all the work. We continue to come back here. Keeping this hotel smoke and pet free would be a big plus.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brandy G, Manager at Holiday Inn Express Hotel & Suites Bluffton, responded to this review, September 18, 2012
Thank you for your feedback and we are glad you like are location. Many of our guests enjoy the close proximity to shopping and dinning here in Bluffton. We are smoke free and just successfully completed a full remodel. I will pass along your comments to our management team.
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New York
Top Contributor
83 reviews 83 reviews
70 hotel reviews
Reviews in 43 cities Reviews in 43 cities
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed September 11, 2012

I thought the hotel was a good deal for the money and enjoyed my stay there. The coin operated dryers do not work well and I ended up taking my laundry to the local laundromat in order to dry them. The hotel is very busy and there was a mass of people checking in and leaving. The noise in the hallway is hard to cope with at times but once inside the rooms, unless it is really rowdy, it is hard to hear outside. Overall, I had a nice stay and would stay there again.

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brandy G, Manager at Holiday Inn Express Hotel & Suites Bluffton, responded to this review, September 13, 2012
Thank you for your feedback. We were unaware of any issues with our equipment and have alerted our maintenance team about the problem. Thanks for staying with us and we look forward to your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Holiday Inn Express Hotel & Suites Bluffton

Address: 35 Bluffton Rd, Bluffton, SC 29910
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Bluffton
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Bluffton
#3 Family Hotel in Bluffton
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Bluffton 2.5*
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Hotel Bluffton in Hilton Head, SC. Our hotel is the perfect location for anyone who is visiting graduates of USMC-Parris Island, planning a beach vacation in Hilton Head Island, SC or visiting the historic cities of Beaufort, SC & Savannah, GA. Bluffton, South Carolina, is the home of several championship golf courses to Hilton Head Island. Call us to plan your next golf vacation package. The Holiday Inn Express Hotel - Bluffton in Hilton Head, SC is centrally located in the shopping district of this historic town and within walking distance to restaurants, shops, & within minutes of the most recognized golf courses in the area. Bluffton, SC is the gateway to Hilton Head Island, filled with everything you'd expect to find at a world famous resort. While vacationing at our Holiday Inn Express Hotel - Bluffton in Hilton Head, SC, uncover the hidden treasures of this South Carolina beach & golf vacation paradise. Explore & enjoy the Hilton Head Beaches, kayaking, fishing, dolphin/dinner cruises, sunset sails, golf packages, shopping, historic tours, or simply relax at our seasonal outdoor pool. Plan a day trip to visit the beautiful, historic towns of the Old South : Savannah, GA - 25 MI Historic Charleston, SC - 90 MI Beaufort, SC / Parris Island - 20 MI Step back in time and experience the history that made South Carolina a place to vacation. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Bluffton
Holiday Inn Express Bluffton
Holiday Inn Bluffton
Hilton Bluffton
Bluffton Hilton

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