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Holiday Inn Express Hotel & Suites Bluffton: Traveler Reviews

2.5 of 5
35 Bluffton Rd, Bluffton, SC 29910
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Holiday Inn Express Hotel & Suites Bluffton
Ranked #2 of 7 hotels in Bluffton
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146 reviews from our community

    Trip type
Traveler rating
    83
    40
    14
    4
    5
Date Rating
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Four Day Stay”
4 of 5 stars Reviewed October 20, 2012

New decor very nice. Staff very professional and helpful. The king suite was roomy and comfortable. The location of HIE needs better direction through the plaza, off of Rt 46. Enjoyed the breakfast every day. One bad day, a little girls event was held, with people hanging out in hallways, kids screaming, crying, parents loud, dressing girls in hallways. Actually sitting on the floor in front of my suite room with so much noise I needed to turn up TV. If events are to be held, HIE needs to make sure they have rooms large enough to keep people from the mess in the hallways. Uncalled for and I was very surprised to see this happening. I saw that after the event, the staff was cleaning and sweeping up the hallway. thank you. Other than bad day, my stay was good and I would recommend this hotel and I would use this hotel again. Good value.

  • Stayed October 2012, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask O H about Holiday Inn Express Hotel & Suites Bluffton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brandy G, Manager at Holiday Inn Express Hotel & Suites Bluffton, responded to this review
October 22, 2012
We value your feedback from your recent stay. We sincerely apologize for any problems that you experienced with an event we had at our hotel. We didn’t realize that is was overflowing down the hallway and apologize for the inconvenience you experienced. We are always sensitive to events that are adjacent to our guest’s rooms and understand that they also experienced a larger turnout. We look forward to seeing you again real soon!
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Doswell, Virginia
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
“Marine family gives thumbs up.”
5 of 5 stars Reviewed October 13, 2012

Our son graduated from Parris Island last week. We stayed here based on TripAdvisor and we weren't sorry. Rooms are so spacious you don't feel cramped. It is very clean. Front desk staff was great. We had folks coming in at various times and the staff was very helpful to make sure everyone was given keys to the rooms and made welcome if we weren't there. Breakfast was good although we are vegetarians and the eggs had meat, the gravy had meat, so our hot choices were very limited. It would also be helpful if stuff was ready at 6 a.m. since the Family Day at Parris Island has two events which start at 7 a.m.

Room Tip: Corner suites are away from elevator noise.
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brandy G, Manager at Holiday Inn Express Hotel & Suites Bluffton, responded to this review
October 22, 2012
Congratulations to one of the country’s finest USMC Marine graduates and their family. We are glad your stay was enjoyable with our hotel and that your experience with our staff was great!
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Freeland, MD
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“The Holiday Inn Express Staff treats you like family.”
5 of 5 stars Reviewed October 9, 2012

What a great choice we made in returning to the Holiday Inn Express. Three times - three years and it just keeps getting better and better.

The Staff at the Holiday Inn Express is the absolute finest. They did everything to make our reunion a great success. It's enough when businesses are run to be successful from a financial point of view; but it was extremely apparent that the HIE Staff viewed our reunion from a personal side. Each and every one of the Staff treated us as if we were family. Our 34 Platoon members had nothing but good things to say about the Holiday Inn Express. The rooms were all nice and clean, the breakfast was delicious, the thoughtfulness that went into starting breakfast early on Friday morning to make sure that the Marine graduation guests would not miss breakfast before the early morning graduation and the constant smiles and kind gestures, we know, made every guest at the Holiday Inn Express comfortable.

Brandy, Rhonda, Chris, Stephanie, Susan, the Maintenance gentlemen and the Housekeeping Ladies worked this weekend as if they were there just to make this a perfect celebration for Platoon 151.

We are extremely grateful for the kindness and care that was provided to us. We left Blufton, SC feeling as though we left family.

The Holiday Inn Express Staff is without a doubt "THE BEST.

A "GREAT BIG THANK YOU" from All of the Members and Family of Platoon 151

Room Tip: Any room at the Holiday Inn Express is clean, roomy and comfortable.
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  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Annette S about Holiday Inn Express Hotel & Suites Bluffton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brandy G, Manager at Holiday Inn Express Hotel & Suites Bluffton, responded to this review
October 11, 2012
Thank you so much for all of your comments. I am glad you consider our location your home away from home and we look forward to seeing you all again in the future. Our staff strives to make sure that all of our guests have a wonderful experience with our hotel.
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Charleston, South Carolina
1 review
“bcgc”
5 of 5 stars Reviewed September 30, 2012

We had a wonderful stay at this Holiday Inn Express. It was very, very clean!! The staff was courteous, and helpful. My husband left his glucometer, and insulin in the room, when we left. We returned home, and called them. The clerk took the time to track down the housekeeper to find his diabetes supplies. They promptly returned them to him the next day. We have left things at other hotels in the past, and never retrieved them due to unconcern by their staff. If we are ever in this area again, we will definitely stay here again.

  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Gina C about Holiday Inn Express Hotel & Suites Bluffton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brandy G, Manager at Holiday Inn Express Hotel & Suites Bluffton, responded to this review
October 2, 2012
Thank you for your wonderful comments about our staff and hotel. Our staff prides itself on going the extra mile to make sure our guests enjoyed their stay with us. We look forward to your next visit to your area.
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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
“Fresh baked cookies daily!!”
4 of 5 stars Reviewed September 21, 2012 via mobile

We stayed at this location for 6 days, and it was great! Very nice and clean. Helpful staff... Great location - surrounded by ample good restaurants and shopping. Much cheaper than staying in Hilton Head, but less than 10 miles away from the island and still very convenient to the beach and all other attractions. Location perfect for travel to Hilton Head, Savannah or Charleston (we did all 3!).... And fresh baked cookies daily!!! Priorities, people...

  • Stayed September 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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sheilakbaxley, Manager at Holiday Inn Express Hotel & Suites Bluffton, responded to this review
September 24, 2012
Thank you very much for your feedback and compliments. We are glad that you enjoyed your stay with us and that you loved the fresh baked cookies...
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Additional Information about Holiday Inn Express Hotel & Suites Bluffton

Also Known As:
Holiday Inn Express Hotel And Suites Bluffton
Holiday Inn Express Bluffton
Holiday Inn Bluffton
Hilton Bluffton
Bluffton Holiday Inn
Bluffton Hilton
Address: 35 Bluffton Rd, Bluffton, SC 29910
Phone Number:
Region: United States > South Carolina > Coastal South Carolina > Bluffton
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 7 hotels in Bluffton
Price Range: $$
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Hotel Bluffton in Hilton Head, SC. Our hotel is the perfect location for anyone who is visiting graduates of USMC-Parris Island, planning a beach vacation in Hilton Head Island, SC or visiting the historic cities of Beaufort, SC & Savannah, GA. Bluffton, South Carolina, is the home of several championship golf courses to Hilton Head Island. Call us to plan your next golf vacation package. The Holiday Inn Express Hotel - Bluffton in Hilton Head, SC is centrally located in the shopping district of this historic town and within walking distance to restaurants, shops, & within minutes of the most recognized golf courses in the area. Bluffton, SC is the gateway to Hilton Head Island, filled with everything you'd expect to find at a world famous resort. While vacationing at our Holiday Inn Express Hotel - Bluffton in Hilton Head, SC, uncover the hidden treasures of this South Carolina beach & golf vacation paradise. Explore & enjoy the Hilton Head Beaches, kayaking, fishing, dolphin/dinner cruises, sunset sails, golf packages, shopping, historic tours, or simply relax at our seasonal outdoor pool. Plan a day trip to visit the beautiful, historic towns of the Old South : Savannah, GA - 25 MI Historic Charleston, SC - 90 MI Beaufort, SC / Parris Island - 20 MI Step back in time and experience the history that made South Carolina a place to vacation. ... more   less 
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