I have been staying at the Holiday Inn Express for the past four years and once again had a wonderful stay. The staff at the hotel, including Brandy and Amber are very attentive, welcoming, and make me feel at home. I had informed the staff about a late arrival and they were prepared for me and made the check-in process very smooth. Upon my arrival, I noticed some significant upgrades to the hotel. The hotel looks very modern and very well light. You can tell that they continuously try to improve the quality of the hotel and it shows. As for the room, it was very clean, spacious and comfortable. I normally don't do breakfast at hotels, but was very impressed by the quality of the food and the variety. My wife and I had pancakes, sausage, toast, yogurt, fresh coffee, and eggs and everything was good. We also had a chance to take advantage of the pool, which was very well maintained. Finally, the proximity of the hotel to the great beaches in Hilton Head and to the shopping in Bluffton were excellent. It is also a short drive to Savannah as well, which is a great location as well.

This hotel is not convienently located at all. It was out dated and not real clean either. Staff was friendly. Breakfast was horrible. It was old tasting and just not good at all. I wouldn't stay here again and this sheds a poor light on holiday inn express hotels in general.

We have been staying at the Bluffton Holiday Inn for 6 years when we vacation a week in Hilton Head. Every year it gets better. From the Newly remodeled lobby to the free breakfast. Excellent service for the price. They also have a brochure rack that has all the things to do on vacation in Hilton Head. Also the front desk is more than happy to help you find anything in this rack. The breakfast area has been newly remodeled. You are able to get away from your room to either enjoy there big screen Tv or just sit and read. This is a must stay on your way to Hilton Head.

We had a wonderful Labor Day weekend in Bluffton/HH, SC. The hotel was spotless and smelled great. The check in process was very smooth and easy, Amber was very helpful and asked if we needed directions. She also was very accomodating and let us check in a little early so we could hit the beach!
Our room was very clean and crisp, I have a slight case of OCD and am not really a big fan of hotel bedding but it was clean and had a slight bleach scent which makes me happy. The maid did an excellent job!
When we came back from the beach they had freshly made chocolate chip cookies in the lobby...yummy!
We stayed two nights and loved the location, we ate dinner at the Italian place within walking distance (Gisuppe's) it was very good! There is also a grocery store near by where you can pick up any items you needed.
The last morning my husband brought me up some coffee from the breakfast buffet and a fresh cinnamon bun, it was fantastic (warm & gooey)!
We checked out and headed home. Once I started unpacking I realized I left my toiletry bag on the back of the bathroom door. I panicked because it holds all my face washes and lotions..and would cost me a ton to replace. My husband called and spoke to Chris, he was so nice and helpful! I described all the items in the bag and he told me it would be no problem to mail it back to me in Charlotte. I was shocked that they kept it and even more shocked at how sweet and patient Chris was. He told me not to worry, he would have it sent right away and charge the card we had on file. I will 100% be staying at the Holiday Inn Express in Bluffton next time we visit. Thank you for the hospitality and for making our stay perfect!