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“Felt at home” 4 of 5 stars
Review of Candlewood Suites Bluffton-Hilton Head

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Candlewood Suites Bluffton-Hilton Head
2.0 of 5 Hotel   |   5 Young Clyde Court, Bluffton, SC 29909   |  
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Ranked #3 of 7 hotels in Bluffton
GreenLeadersBronze level
Vancouver, Canada
Top Contributor
53 reviews 53 reviews
52 hotel reviews
Reviews in 48 cities Reviews in 48 cities
38 helpful votes 38 helpful votes
“Felt at home”
4 of 5 stars Reviewed February 16, 2013

We stayed in a one-bedroom suite which was basically a well designed mini-apartment. It's definitely worth the extra cost over a standard room. The suite had a very functional kitchen with granite countertops, full-sized fridge, two burner cooktop (no oven), microwave and even a garbarator and dishwasher. It was also well equipped with pots, pans, dishes, etc and there's a grocery store nearby. There were flat-screen TVs in the living room and the bedroom, plus a sofa and very comfortable leather recliner in the living room. The one-bedroom suites are at the end of the building so the bedroom is against the outside wall which means you don't hear any noise from other guests. The hotel also has a guest laundry (shares space with the gym) available at no charge. It worked well as a base for day trips to Hilton Head Island, St Helena Island, Beaufort etc.

Stayed February 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bryon C, Assistant General Manager at Candlewood Suites Bluffton-Hilton Head, responded to this review, February 20, 2013
Thank you for the review, Covecutie! We're pleased to hear that you found everything satisfactory during your most recent visit to our property. As an extended-stay property, all of our suites come equip with a full-size refrigerator, cooktop, dishwasher, microwave, toaster, and sink with disposal for your convenience. Our one bedroom suite is expecially nice for guests whom prefer separate living quarters from the bedroom area and is only slightly more expensive than our standard suites. We are glad that you also had an opportunity to utilize our complimentary guest laundry area, which is open 24 hours, and hope to see you again on your next visit to the Bluffton/Hilton Head area!
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129 people have reviewed this hotel

Traveler rating
    70
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    10
    7
    7
See reviews for
40
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
Bluffton, South Carolina
Top Contributor
68 reviews 68 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed February 7, 2013 via mobile

This location was great. The room however was at abets average. The lobby smelled like an ash tray and from there my impression went down. The biggest problem with this hotel and really with this chain is that there is no sound attenuation and it is loud all night long. If I cannot sleep, I cannot write a good review. I always evaluating the hotel for future business use but dropped that idea altogether.

Stayed January 2013
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bryon C, Assistant General Manager at Candlewood Suites Bluffton-Hilton Head, responded to this review, February 11, 2013
Thanks for your review, Michael D. I am very surprised to hear that you experienced issues with sound at our property, as we get many comments about how quiet other guests find our suites. As a property that is only two and a half years old, we have excellent sound-proofing in our guest suites, and are situated so that we experience little to no road noise at all. As for any smoke odor that you might have found in our lobby, I do apologize. We do our best to situate the designated smoking areas away from the lobby entrances, but guests do occasionally come inside immediately after smoking and bring the odor along with them. I assure you that this is not a regular occurance. If you find yourself in the Bluffton area anytime in the near future, we hope that you will give us another chance to earn your business. Please contact me directly and I will make sure that your rate is adjusted accordingly. Thanks again!
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Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed February 2, 2013 via mobile

Me and my boyfriend were looking to spend some alone time together, so we got a room here, and everything was excellent. The room was a tad bit small but it was very cozy. It has a fully equipped kitchen, dining table, flat screen tv with DVD player, a WONDERFUL sized bathroom with room to do more than turn around, and a nice comfy bed. It was my boyfriend's birthday, and he was definitely pleased with my choice of the hotel. One thing that sold us on the room was the DVD player, which was an awesome asset to our experience. I would definitely recommend this hotel. Oh and one other thing....fix that pot hole that is in the middle of the exiting of the hotel! That is more than a pot hole, you could bury somebody in that big hole! Lol. Me and my boyfriend definitely will be back soon:)

  • Stayed December 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Bryon C, Assistant General Manager at Candlewood Suites Bluffton-Hilton Head, responded to this review, February 11, 2013
Thank you for your review, NovaLove! We are pleased to hear that you found everything satisfactory during your most recent visit and also that you'll be back again soon. As for the pot hole, I do apologize. We are aware of it and have been working for some time to get it fixed, as it is not technically on our property, but I can assure you that it will be repaired very soon. Thanks again and we will be awaiting you and your loved one's return! Please pass on a belated "Happy Birthday" from the management and staff of Candlewood Bluffton!
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Worcester, Massachusetts, United States
Senior Reviewer
10 reviews 10 reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 24, 2013

We stayed here for my son's Marine graduation. Was very clean, quiet and roomy. There were 4 of us. Even the pullout sofa bed was comfortable (which is a plus) The kitchen was perfect as we brought some food to make. Walmart was just around the corner also. The laundry service was free is you stayed there.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bryon C, Assistant General Manager at Candlewood Suites Bluffton-Hilton Head, responded to this review, January 30, 2013
Thank you for taking the time to review our property here on TripAdvisor! It is always great to hear that we've accomplished our goal of making our guests as comfortable as we possibly can during their stay at Candlewood Suites Bluffton. We are very fortunate to be located as close as we are to Parris Island, which allows us to provide such wonderful accommodations to those who are serving our country in the military, as well as the many proud families and friends that come to watch their young soldier graduate. I'm glad to hear that you found Walmart, which is conveniently located just 3 miles west of the hotel and is a perfect pit stop to stock up on all of the great breakfast, lunch, and dinner items that you can prepare in the fully equip kitchen found in all of our guest suites. The option of making your own, healthier meals during your short or extended vacation is sure to save you a bundle! We invite all of our guests to make themselves at home while a guest at our property. We have provided brand new gas grills in our covered gazebo area right next to the pool, and invite our guests to grill out and enjoy our warm yet beautiful South Carolina evenings. Thanks again for your review and we look forward to seeing you and your family once again on your next vacation to the Bluffton/Hilton Head Island area!
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Bromont, Canada
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed January 20, 2013

Good quiet location away from the traffic noise. Rooms nice, staff very helpful and accomodating. The front desk staff were very polite and good to deal with, the housekeeping staff was also very friendly and helpful. I enjoyed the fact that the washers and dryers cost nothing, all we needed was detergent. Nicely equipped work-out room and a few restaurants and food store and drug store were only a short walk away.

Room Tip: Stayed on second floor and that was good, pets were on the first floor.
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  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bryon C, Assistant General Manager at Candlewood Suites Bluffton-Hilton Head, responded to this review, February 11, 2013
Thank you for your review, Serge T! We are happy to hear that you found everything satisfactory during your recent stay at our property. We hope to see you again, should you find yourself in the Bluffton area anytime in the near future!
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PITTSBURGH
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed January 15, 2013

Rooms are fairly basic but are large, clean and have a kitchen which is convenient for longer trips. There is in room coffee and 24 hour coffee available in the lobby. They also have a microwave and popcorn to start off your visit. The hote is very quiet and well located. Good value .

Room Tip: Higher levels are quieter.
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bryon C, Assistant General Manager at Candlewood Suites Bluffton-Hilton Head, responded to this review, January 16, 2013
Thanks for the review, MaryEllen! I hope the weather in Pittsburgh is as nice as it has been here in Bluffton! We're glad you found the popcorn in your suite's microwave, as well as the Maxwell House coffee that we place in all of our guest suites. Our property is very fortunate to be situated with such easy access to Hwy. 278/Fording Island Road, while generally remaining shielded from the highway noise that you would find at other hotels in the area. Our staff works hard to provide our guests only the cleanest and best-maintained accommodations possible. Thank you for your comments and business. We look forward to seeing you again soon!
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Erie, Pennsylvania
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 14, 2013

I had to come to South Carolina for a family emergency and was pleasantly surprised to find this hotel. Everything about my stay was wonderful, from the staff to the cleanliness of the room. I am a very picky person, and am always concerned about how clean the room will be, and if the hotel is in good condition overall. I was not disappointed in any area. What makes any business run well is a good manager and good staff. I could tell that the manager is very hands on and actually visible and present most of the time. Other hotels could take a lesson here.

  • Stayed January 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bryon C, Assistant General Manager at Candlewood Suites Bluffton-Hilton Head, responded to this review, January 16, 2013
Thank you for your response, Tiffany B! It's great to hear that you enjoyed your stay with us here at Candlewood Suites, even though it was a family emergency that brought you to Bluffton. We greatly appreciate you taking notice of the hands-on and consistently-visible management approach taken by both myself and our General Manager, Marcel Boucher. All of our staff make the satisfaction of each and every guest our utmost importance. We look forward to serving you again soon!
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Additional Information about Candlewood Suites Bluffton-Hilton Head

Address: 5 Young Clyde Court, Bluffton, SC 29909
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Bluffton
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Bluffton
#4 Family Hotel in Bluffton
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Bluffton-Hilton Head 2*
Official Description (provided by the hotel):
At the Candlewood Suites Bluffton, we put the amenities where they count in your room. Our guests can cook meals in their fully equipped kitchen, relax in the recliner while watching movies from our free movie library. Business travelers will work more efficiently utilizing the executive desk with speaker phone and free high-speed Internet. Candlewood Suites Bluffton is within walking distance of many favorite restaurants. For those guests that prefer to dine in , our Candlewood Cupboard provides breakfast, lunch, and dinner options, as well as sodas, snacks, and ice cream. Candlewood Suites Bluffton provides our guests a free fitness center and a comfortable place to do laundry in our free guest laundry room. Much larger than the average hotel room and more affordable than a corporate apartment, the Candlewood Suites is the perfect home away from home for relocation, project, temporary assignment or training needs. Unlike a corporate apartment, the Candlewood Suites does not require a lease or minimum length of stay. Whether traveling for business or leisure, for one night or several months, Candlewood Suites Bluffton is the solution to your temporary housing needs. ... more   less 
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Also Known As:
Candlewood Suites Bluffton-Hilton Head Hotel Bluffton

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