Been coming here for years for those special occasions and big family gatherings and had always left satisfied. Was a bit surprised to see some of these negative reviews but I must say I realized most of the same issues this past week. Where did all the fresh breads go? The server came out with two crusty rolls which I expect came out of a bag from Stop&Shop. Then the wine server came out to demonstrate to a trainee how to server wine, only to show the bottle and then turn to the trainee and say if it were a table of six I would present the wine but not for a table of two. She then proceeded to uncork and pour out wine for drinking for my wife -- no presenting the cork, no tasking ounce...really and she was training him to do what? Next the meal, same old menu except the "classics" are there in name but the prices have all increased. I was going to go with the filet mignon but opted for the caesar salad and the burger. The caesar was a good starter, but the burger was dry, and salty. The hazelnut chicken had none of the normal flavor we had been accustomed to. The hazelnut sauce tasted more like a Heinz gravy with out the hazelnut flavor. The chicken also appears pan fried and not the light breaded chicken of the past. They had also increased the price of the chicken entree from the $15-$18 to $24. We each ate a little more than half of the meal before losing interest. We did opt for a desert and went for the chocolate bomb. What we got was a one of those bon-bons you expect to get in a four-pak from the freezer section from Stop&Shop. Certainly nothing put together by the a chef from a kitchen. Too many other options around than to waste a special night at the Inn.
If you own or manage Shelter Harbor Inn, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.