Our stay was fine, with the exception of the last day. We paid for 3 nights in full with cash, upon check-in. My debit card was used as a second form of ID, which is understandable. However, there was miscommunication, because my card was swiped at some point (without my authorization) because the employee who checked me out didn't realize I had paid in cash. In any case, I had to straighten this situation out with my bank in MA, which meant leaving early; thus ruining a vacation day. I thought the debit card had been compromised, and I had to have my bank release the money that was being "held" by Super 8. I understand that mistakes are made, but I didn't appreciate the stress and hassle of driving back to Arlington, MA early. I made a complaint already, and the General Manger for this Super 8 is supposed to contact me before Nov. 21.
Location: United States > Rhode Island > South County > West Greenwich
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Ranked #3 of 4 Hotels in West Greenwich
Price Range (Based on Average Rates):
Hotel Class:2 star — Super 8 West Greenwich/Providence 2*
Number of rooms: 46
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- Also Known As:
- West Greenwich Super 8
- West Greenwich Super Eight