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“This is the 2nd time I stayed here . The 1st time was great...” 3 of 5 stars
Review of Super 8 West Greenwich/Providence

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Super 8 West Greenwich/Providence
2.0 of 5 Hotel   |   101 Nooseneck Hill Road, West Greenwich, RI 02817   |  
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Ranked #3 of 4 Hotels in West Greenwich
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130 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • German first
  • Russian first
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English first
1 review
3 of 5 stars Reviewed November 16, 2012

Our stay was fine, with the exception of the last day. We paid for 3 nights in full with cash, upon check-in. My debit card was used as a second form of ID, which is understandable. However, there was miscommunication, because my card was swiped at some point (without my authorization) because the employee who checked me out didn't realize I had paid in cash. In any case, I had to straighten this situation out with my bank in MA, which meant leaving early; thus ruining a vacation day. I thought the debit card had been compromised, and I had to have my bank release the money that was being "held" by Super 8. I understand that mistakes are made, but I didn't appreciate the stress and hassle of driving back to Arlington, MA early. I made a complaint already, and the General Manger for this Super 8 is supposed to contact me before Nov. 21.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

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Boulder, Colorado
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118 reviews 118 reviews
70 hotel reviews
Reviews in 92 cities Reviews in 92 cities
99 helpful votes 99 helpful votes
2 of 5 stars Reviewed October 24, 2012

We have stayed at some Super 8’s that were surprisingly good and some not so good. Reading these reviews, we took a chance, but this one is not so good. When we went to our room, our keys wouldn’t unlock the door. More than 20 minutes later when we were still standing outside, I asked why they couldn’t just give us another room and she said they were sold out. They were definitely not all checked in since it was only 3:30. Ultimately she returned to the office and came back with keys for the room next door. We were supposed to be grateful since it also included a refrigerator & microwave – which we would not be using. Then there was the bed. The mattress was lumpy and had a large depression in it obviously where way too many butts sat/slept. It squeaked loudly just by moving slightly. This mattress should have been replaced years ago. The internet connection was poor, kept dropping me off, and finally was unable to reconnect due to such a weak signal. The TV remote was also quite tired and required pushing the buttons with force to be understood. Breakfast was minimal but expected. Outlet was so loose it wouldn’t hold the plug, so it kept falling out. But since there is now NO internet service at all, I guess I don’t need the electricity. We had paid for two nights, and on the second day, we were once again locked out of our room. I am not usually very critical and can go with the flow, which is why I list so many specific examples here. This hotel was cheaper than others in the area, and you get what you pay for.

  • Stayed October 2012, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Super 8 West Greenwich/Providence

Address: 101 Nooseneck Hill Road, West Greenwich, RI 02817
Phone Number:
Location: United States > Rhode Island > South County > West Greenwich
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #3 of 4 Hotels in West Greenwich
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 West Greenwich/Providence 2*
Number of rooms: 46
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Also Known As:
West Greenwich Super Eight
West Greenwich Super 8

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