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“very enjoyable stay” 4 of 5 stars
Review of BEST WESTERN West Greenwich Inn

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BEST WESTERN West Greenwich Inn
2.5 of 5 Motel   |   99 Nooseneck Hill Rd., West Greenwich, RI 02817-1525   |  
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Ranked #2 of 4 hotels in West Greenwich
the whaling city
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
“very enjoyable stay”
4 of 5 stars Reviewed October 15, 2013

nothing but good things to say. comfortable, convenient, clean and cost effective. will stay again. the best: pool area and spa tub. the least: breakfast (was just average). everything else was above average/ very good.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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139 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Any
English first
Nazareth, Pennsylvania
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 5, 2013

We have had nothing but great experiences with Best Western, the West Greenwich Inn was no exception. This was a one night stop September 24, 2013 between Mystic, Connecticut and Newport, RI. The check in was speedy, the second floor room was clean and quiet. The furniture and bath were in very good condition. When our wine opener broke the front desk had one for us to use. The breakfast had a nice assortment, from cereal to scrambled eggs, potatoes and pancakes. I recommend this place with no reservations.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NJ
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 30, 2013

Where do I begin??
Heated pool was out of order and ice cold during my entire stay (although promised to be in working order while booking and confirming). The room smelled bad; the shower curtain smelled like a dirty rag; the towels were the filthiest I've ever seen anywhere; the mattresses were stiff and noisy (maybe because of the cheap protectors they used); the room was cold but couldn't use the extra blankets because they were so old and dirty; no hair conditioner or body lotion was available (even at the front desk); their tissues are the cheapest /worst kind that would constantly stick to your skin; the refrigerator was right next to the bed and made noise all night; the walls/ceiling were so thin that I could hear footsteps/noise all the time.
The second day, the house keeper did not vacuum the room and left some trash in the bathroom that she must have spilled. By the third night, they didn't even clean the room at all. (Before I had left the room early that day, I even made sure to leave a tip and have the sign to clean the room on the door.) My daughter became sick (I had to drive miles in the middle of night to get medicine for her) and refused to eat/drink their food/water/coffee by this time because didn't know what was making her sick at this place. So I cancelled the rest of the trip and checked into a hotel a few miles away.
Some workers at this "hotel" (more like a low class motel except the common areas) had a bad attitude/training. The management (who I heard also owns the cheaper motel next door) is cutting corners everywhere and definitely has problem training/keeping workers (who seem to let it out on the guests). The managers/workers would give me nothing but inconsistent excuses/lies. Only when I was checking out, the general manager showed me a room that looked/smelled good and said that I could've gotten that kind of room if I had "requested" (although I HAD requested a clean/odorless room). Those special rooms are obviously reserved for those who rate the hotels for a living. If all Best Western hotels were run like this, I will never stay at another BW. I regret that I had not read those negative reviews before I decided to book at this place. I saw some upset guests yelling at the workers for different reasons. I guess the only way to get what you need at this place is to raise your voice and make a scene. What a nightmare!!

  • Stayed September 2013, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Top Contributor
161 reviews 161 reviews
26 hotel reviews
Reviews in 61 cities Reviews in 61 cities
113 helpful votes 113 helpful votes
4 of 5 stars Reviewed September 20, 2013

We have a home nearby but occasionally, when there is overflow of family during the holidays, some of us will stay here to get away from the loud family craziness. The last time we were there was Christmas 2012. We've probably stayed here at least half a dozen times over the last ten years and the quality of the rooms, cleanliness, service remains consistently good. The location is just off I-95 but it's in a nice wooded area. Good value.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Chester, United States
1 review
5 of 5 stars Reviewed September 20, 2013

Great place to stay Very convenient Very clean and hospitable Stayed for bus. meeting and every assoc. there was very professional. Would definitely stay there again and use their facilities Have Used the hotel before and was extremely pleased. Again, will continue to use for personal and Bus.

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nixa, Missouri, Usa
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 18, 2013

Stayed at this facility for 8 nights. This place has great curb appeal. Is a great place to use as a central place to explore Massachusetts, Rhode Island and Connecticut. The staff here is awesome. If you have a question or problem, it will get taken care of. Breakfast is better than most - real scrambled eggs instead of the patties. If I have anything I would like to see better, it would be to have sausage or bacon at breakfast (being pickey). Best motel and best value I have had in past 18 mmonths (over 100 motels)

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Allentown, Pennsylvania
Top Contributor
78 reviews 78 reviews
15 hotel reviews
Reviews in 42 cities Reviews in 42 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed September 14, 2013

The staff was friendly and accommodating. The room was large and comfortable. The location is ideal for travelers passing through the area. The price was the most reasonable on my trip through New England. The bed provided a good night's rest. The breakfast served by the hotel was very good.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about BEST WESTERN West Greenwich Inn

Address: 99 Nooseneck Hill Rd., West Greenwich, RI 02817-1525
Phone Number:
Location: United States > Rhode Island > South County > West Greenwich
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 4 hotels in West Greenwich
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN West Greenwich Inn 2.5*
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Also Known As:
Best Western West Greenwich Hotel West Greenwich
West Greenwich Best Western

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