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“The Ocean House is the closet thing to paradise that I've visited.” 5 of 5 stars
Review of The Ocean House

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The Ocean House
1 Bluff Avenue, Watch Hill, Westerly, RI 02891   |  
Hotel amenities
Ranked #1 of 2 hotels in Watch Hill
Kingston, Massachusetts
Top Contributor
65 reviews 65 reviews
12 hotel reviews
Reviews in 31 cities Reviews in 31 cities
25 helpful votes 25 helpful votes
“The Ocean House is the closet thing to paradise that I've visited.”
5 of 5 stars Reviewed April 1, 2011

If you want to be pampered, this is the place to go. You will feel as though you have died and gone to heaven. It is that luxurious. The location is one of the most spectacular on the East Coast or anywhere in the world for that matter. The stretch of beach and white sand is fabulous though you can't really enjoy it in the dead of winter. If you are looking for a special place to celebrate a momentous occasion--milestone birthday, anniversary, etc.--this is the place to go. Save your pennies because such luxury does not come cheap.

  • Stayed March 2011, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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377 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (102)
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English first
Miami Beach
Top Contributor
94 reviews 94 reviews
16 hotel reviews
Reviews in 32 cities Reviews in 32 cities
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed March 31, 2011

My only regret was that we couldn't stay longer. The hotel recently opened after being rebuilt. The rooms are stunning, the staff is very well trained and the food in Season's restuarant is not to be missed! I took a wonderful body sculpting class (no additional charge) and wished I could have stayed for the wine tasing class later in the day. We were given farm-made preserves at the end of our delicious meal, chocolates at checkout, and there was water waiting in our car when we left. They have thought of everything!

  • Stayed March 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
communicationsOH, General Manager at The Ocean House, responded to this review, April 5, 2011
Dear Guest,
Thank you for your feedback of your stay at the Ocean House. We are delighted you enjoyed our complimentary resort activities, and that we were able to impress you with our extra amenities. We hope you return soon!
Kind Regards,
Daniel Hostettler, Managing Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Norwich, Connecticut
1 review
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed March 28, 2011

My bed was extremely uncomfortable and the room clearly had not had a deep cleaning in a few months. There were fingerprints on the TV, dust under the bed, and the windows were dirty. The price I paid was not worth the quality of the room. While the Watch Hill area is gorgeous, I found that the Ocean House needs better maid service. In the Seasons dining room, the window seals had coffee stains and the floor clearly needed to be swept under the tables. Service at Seasons was good and the food was tasty, but I was disappointed by informality I was greeted with. The hostess was rude and the waitress clearly did not seem to like her job. Yes the place is beautiful, but the staff is not.

I addition, the pool was extremely small. It seems to only be made for lap swim which would be fine if I went during a time of the year when the ocean could be used. I thought I would be able to relax in there, but it is not the kind of pool for that. The spa and fitness center is awkwardly set up so that you feel bad about working out so close to others who are getting massaged.

  • Stayed March 2011, traveled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
communicationsOH, General Manager at The Ocean House, responded to this review, March 30, 2011
Dear Guest,
Thank you for taking the time to share with us your feedback. Please accept our sincere apologies for the fact that you did not find your stay satisfactory. Our housekeeping service is meticulous; and we are sorry if you experienced something different. We also apologize if our staff came across as rude or uninterested, as we train our staff to be highly committed to personalized service and our guests. We will address these issues internally. Our pool is a 20-meter lap pool, and we have always described it as so, and we do believe that the atmosphere in the pool area is relaxing. While the fitness center and the OH! Spa are adjacent to each other, the spa is in its own section with rooms for treatments, with several rooms in between the fitness center and the treatment rooms. We hope you return again, in spite of this experience.
Kind Regards,
Daniel Hostettler, Managing Director
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Rocky Hill, Connecticut
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 22, 2011

My wife and I just got back from spending our Birthdays at the new Ocean House. From the time we pulled up to the front of the hotel till the time we left we were treated like family and welcomed into there home. The management developed a team of staff that makes you feel as though your part of the family. From the warm smiles and greetings as we entered the lobby throughout our stay was a very special birthday for us. We stayed in the Atlantic Suite which was a dreem come true. It had breathtaking views of the ocean from everywhere.Dinner was fabulous! They used local raised and grown products. Later we had cocktails at the bar and enjoyed the company of the other guests staying at the hotel. We would like to express our deepest thanks to the management and the entire staff for making our birthdays memorable ones from the Ocean House and hope to return soon. Thanks again, Leonard and Christine Saponare

  • Stayed March 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
communicationsOH, General Manager at The Ocean House, responded to this review, March 30, 2011
Mr. and Mrs. Saponare,
It is truly rewarding for us to hear such kind words from our guests. Thank you for sharing with us your experience. We are glad you chose the Ocean House to celebrate the special occasion. We hope you visit us again!
Kind Regards,
Daniel Hostettler, Managing Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Marlborough, CT
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 21, 2011

My husband and I went to the Ocean House the weekend after Valentine's day and had a great experience. The valet service was prompt on both our arrival and departure. Everyone at the front desk/check in was very pleasant and very friendly. We were asked mulitple times if we needed anything as we walked around the hotel as we viewed the property. The rooms were amazing, the beds were very comfortable and the decor was beautiful with amazing views of the ocean. I wish we had gone in the summer time so we could enjoy our deck and beach, but that was our own decision to come in the off season. The food was great at dinner and again, the service was great as well!

  • Stayed February 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
communicationsOH, General Manager at The Ocean House, responded to this review, March 30, 2011
Dear Guest,
We are glad that you enjoyed your stay, in spite of not being able to enjoy our outdoor facilities. We hope that you visit us again when you can use all them.
Kind Regards,
Daniel Hostettler, Managing Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
connecticut
Senior Contributor
33 reviews 33 reviews
23 hotel reviews
Reviews in 25 cities Reviews in 25 cities
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed March 21, 2011

When this hotel opened, I could not get over the room rates, but noted they had no problem selling out last summer. As such, we waited until the off season and took a room last Saturday Night. The rate was very good and the hotel is well worth it. The service is beyond compare. I really can not begin to explain how great the service of every single person at the hotel was. From the Valet to the check-in to the bar tenders and staff in the spa. Really well done hotel.

  • Stayed March 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
communicationsOH, General Manager at The Ocean House, responded to this review, March 30, 2011
Dear Guest,
We appreciate your feedback. We are delighted you found our service to be incomparable, and found your spring getaway to the Ocean House to be worth the wait. We hope you visit us again.
Kind Regards,
Daniel Hostettler, Managing Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Providence, RI
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed March 15, 2011

I have to say this resort is just to die for! We were in the smallest room there and it still was very spacious and VERY beautiful. Detail work was very very nice, bathroom was stunning (huge soaking tub), and the views were gorgeous (we had a side view of ocean). The service was wonderful, they always address you by name, they charge a $28 fee that includes all your gratuities for the hotel staff like bellmen, valet, housekeeping, etc and also includes a little fridge with cold waters, coke, diet, sprite, snacks in the room of dried fruit, nuts, chocolates. They had this coffee machine in the lobby in the am that made you cappuccinos, expressos, decaf, hot chocolate whatever! And they gave us a small box of truffles at checkout and had 2 waterbottles tucked into our car's cupholders for departure. Those little extras went a LONG way for us! Very thoughtful! My only complaint of value is the prices in the restaurant and in the spa are super expensive (to me anyway), wine glass is $13 and the pour is small plus they add gratuity 20% automatically to all the food and spa...my advice, bring a couple of bottles with you if you enjoy wine as they have all shapes/size glasses in your room for you to use! It really was a stunning place and I really hope we get to go back again. Regular rates are pricey so watch for a deal/special which do pop up now and then! Enjoy!!

  • Stayed March 2011, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
communicationsOH, General Manager at The Ocean House, responded to this review, March 16, 2011
Dear Guest,
Thank you for your feedback. We are delighted we were able to provide you with an unforgettable experience. We value all guest opinions, but please be advised automatic gratuities are industry standards and our prices reflect the high quality of products we provide. We hope you visit us again.

Kind Regards,
Daniel Hostettler, Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about The Ocean House

Address: 1 Bluff Avenue, Watch Hill, Westerly, RI 02891
Location: United States > Rhode Island > South County > Westerly > Watch Hill
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 hotels in Watch Hill
Price Range (Based on Average Rates): $$$$
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Also Known As:
The Ocean House Hotel Watch Hill

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