I'm not sure what hotel the rest are commenting about or if they were there with blinders on. I am not overly picky with accommodations, but I am honest when it comes to rating them. My expectations are first and foremost for a clean environment. Pulled up to the front drive to be greeted by a homeless man. Ok, I'm from NY and I've seen my share so I'm not bothered by homelessness -- the hotel however, should be concerned about the first impressions of their guests. The room boasts a Sleep by Number bed that didn't work. Two or three staff members came into my room to fix it. As a consolation prize we received free breakfast vouchers. Sleeping on the bed was equivilent to sleeping on a park bench. (Guess I'm not buying one for my home!) The room was not exceptionally clean, especially when you start pulling out a sofa bed with crumbs, etc. We booked the room to accommodate four people in the room. Since we have a boy (10) and girl (8) we like them to have their own beds. We were told that we can put a roll away in the room. You guessed it, they wouldn't let us have a roll away because it was a fire hazard. I asked for a room that would accommodate a roll away and was informed that they did not have a bigger room. Not sure why the roll away was a fire hazard and the pull out bed was not. When opening the pull out, there was 2" between the end of the bed and the wall. I complained to the manager, showed him the current arrangement and the pointed out that it doesn't meet fire code, rearranged the room slightly and he finally allowed me to put a roll away into the room. As you can imagine, we left early the next day and the rest of our trip was fine. As I stated earlier, I'm not overly picky or critical, but I do rely on TripAdvisor to help me select hotels and I like to be fair and honest to other people that read reviews. If you're doing an overnight to catch a flight and the Hampton is booked, then you can survive, but don't bring a family here for 3 or 4 days. The staff was nice with no argument about my complaints which either pointed to their agreement of the conditions or their inexperience on how to handle the situation. I was not offered compensation for the horrible stay or apologies. In my haste to leave, I left my pajamas on the back of the bathroom door. When I went back to retrieve them, they denied I left anything behind. Just PJ's but not the point.
- Also Known As:
- Radisson Warwick
- Warwick Radisson
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