The physical hotel was nice, great room, large and bright. The desk staff was cordial but not at all helpful. My friend and I wanted to go to Newport and asked the front desk how we could get there. They had no idea. They didn't transport to Providence so we could get a bus. They had no knowledge of the shuttle that left from the airport. They did not try to help us at all. One guy said "good luck" referring to our desire to go to Newport. The waitress in the resturant was rude. She rolled her eyes at my friend, did not come back to check on us and our food was very late. Other people in the resturant who came in after us were served before us. One resturant stopped serving breakfast at 11:00 am. We were in the door at exactly 11:00 but they said they couldn't serve us breakfast. Sure they could if they wanted to. The one bright spot was the shuttle staff. They were friendly and helpful, especially Fred. He was really wonderful. He had lots of information about the area, a great attitude and would have taken us to Newport if he was allowed. This hotel could make a lot of money if they offered a tour or trip to Newport. It's only 30 minutes away!!
- Official Description (provided by the hotel):
- The Crowne Plaza Hotel Providence Warwick Airport is centrally located in the heart of New England. Located in Warwick, RI just 8 minutes south of downtown Providence and 2 miles from Providence Warwick T.F. Green Airport. Newport, Boston, Foxwoods as well as many Rhode Island Beaches are nearby. The Crowne Plaza Hotel Providence Warwick offers 266 newly renovated, oversized guest rooms featuring the Crowne Plaza Sleep Advantage with comfortable new beds, guaranteed wake up calls, quiet zones, sleep CD and sleep amenities. Whether visiting Providence or Warwick for a meeting, wedding reception, or just a weekend getaway, the Crowne Plaza Hotel at the Crossings in Warwick RI is The Place To Meet. ... more less
- Reservation Options:
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- Also Known As:
- Crowne Plaza Providence-Warwick Airport Hotel Warwick