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“Friendly Staff” 4 of 5 stars
Review of Courtyard Providence Warwick

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Courtyard Providence Warwick
3.0 of 5 Hotel   |   55 Jefferson Park Road, Warwick, RI 02888   |  
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Ranked #2 of 16 Hotels in Warwick
Certificate of Excellence 2014
Lake Ronkonkoma, New York
1 review
“Friendly Staff”
4 of 5 stars Reviewed March 2, 2014

I never wanted to take the time to review anything, yet the friendly staff (like Sarah) compelled me. It's great to stay at a hotel where the staff has a professional manner and more then that, show kindness and concern. For me, that makes all the difference. We had nice interactions from start to finish. When we left, even my daughter said "she was so nice to me". The nice clean room was a must for me, but to remember the people is icing on the cake .......

  • Stayed February 2014, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sean R, General Manager at Courtyard Providence Warwick, responded to this review, March 3, 2014
Greetings from RI Stephen M:

What a pleasure to read such a wonderful regarding Sarah and the overall staff service at the hotel. I am pleased to see that they made such an impact on you and your daughter's stay with us.

The team works extremely hard to try and create those memorable experiences for everyone. We appreciate you taking the time to validate their customer service with your TripAdvisor review.

Thank You for choosing the Courtyard for your travels and we look forward to you staying with us again in the near future.

Sincerely,

Sean Riccard
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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170 reviews from our community

Traveler rating
    90
    55
    19
    3
    3
See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • French first
  • Italian first
  • Russian first
  • Any
English first
Harwich, Massachusetts
Senior Contributor
40 reviews 40 reviews
6 hotel reviews
Reviews in 25 cities Reviews in 25 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed February 28, 2014

Stayed here before flying out to Orlando on Feb 21st. Have been here many times, and the hotel is always so well maintained and service is great! They have remodeled the 3rd floor where we stayed, with a beautiful grey, silver and white motif- very pretty! The bed was so comfortable! I am a real pillow snob, and didn't have room to bring my own for this quick trip and their pillow was super! Wish we could have slept in a little because both my husband I and thought the bed was the nicest one in a hotel we've ever slept in!

They also have a nice hot tub/ pool that we got to use. And a great airport shuttle, although shuttle service doesn't start until 5AM, they did accommodate us a little earlier (4:30am) because our flight left at 6!

Room Tip: 3rd floor rooms have been remodeled and new motif is very pretty!
See more room tips
  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sean R, General Manager at Courtyard Providence Warwick, responded to this review, March 3, 2014
Hello Christine H:

We appreciate you taking the time to share your thoughts on the newly renovated rooms. We are thrilled with the finished product as well.

Thank You for making special mention of the staff accommodating your early departure request. The team tries very hard to meet each guests request.

We look forward to you staying with us in the future "pillow free" again.

Sincerely,

Sean Riccard
General Manager
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Reading, Pennsylvania
Senior Contributor
35 reviews 35 reviews
3 hotel reviews
Reviews in 20 cities Reviews in 20 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed February 19, 2014

Enjoyed our 1st time stay at this hotel. The staff was super friendly from the ck in to the ck out. From eating in the Bistro for breakfast & the the super nice guy who took care of our room(235). The best part was Sue our hotel rep who made my birthday super special by remembering it, get me a card & sticking a few snacks in a hotel reusable bag. That was a great & appreciated gift. Again Marriott has gone above & beyond to make my birthday stay a wonderful one even though the snow storm prevented me from going out to dinner. It's a shame that our trip home was ruined by a crooked CT State cop who gave us a bogus ticket. Still looking into what if anything can be done about it. Shame they have to pray on out of staters. Can't be good for tourism. But anyway great job to Sue & the entire staff. Maybe we will see you again next year. Thanks again!

  • Stayed February 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sean R, General Manager at Courtyard Providence Warwick, responded to this review, February 21, 2014
Hello LauraM68:

What a wonderful review of the hotel and team. I am very appreciative that you took the time to share your experience in Rhode Island with the TripAdvisor community. I am thrilled that Sue and the team went out of their way to ensure you had a pleasant and memorable Birthday with us here at the Courtyard Marriott. We do try our best to ensure each and every guest has a great stay with us, so Thank You for acknowledging them in their efforts.

Thank You again for your feedback and we do hope to have you with us again next year.

Sincerely,

Sean Riccard
General Manager
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Durham, North Carolina
Top Contributor
125 reviews 125 reviews
65 hotel reviews
Reviews in 60 cities Reviews in 60 cities
88 helpful votes 88 helpful votes
5 of 5 stars Reviewed February 3, 2014

Courtyards can be hit or miss. Fortunately this airport location has been remodeled and the new room style is quite nice. There is a decent restaurant next door, within a 2-3 minute walk. The staff is friendly, bed is comfortable.

  • Stayed February 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sean R, General Manager at Courtyard Providence Warwick, responded to this review, February 6, 2014
Hello 150hotelnightsayear:

We appreciate your feedback regarding your recent stay at the Courtyard Providence Warwick! We just completed our guest room renovations in January and the hotel looks fantastic. Thank You for making special mention of the newly updated look.

Thank You for choosing our hotel for your travels and we look forward to having you stay with us again.

Sincerely,

Sean Riccard
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Coral Springs, Florida
1 review
4 of 5 stars Reviewed January 31, 2014

Except for the boiler breaking sown during my last visit this property is one of the most customer centric properties I have stayed at. From the front desk individuals (Heidi, Lynn) to the ones making the food (Amber, Kelly) this property rates number 1 by far.

Great job

Room Tip: Take a first floor romm
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  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sean R, General Manager at Courtyard Providence Warwick, responded to this review, February 1, 2014
Hello Robert J:

We appreciate you taking the time to write a review regarding the Courtyard Warwick. Thank You for making special mention of Heidi, Lynn, Kelly and Amber. They are some of the best we have. It is always a pleasure to read positive reviews regarding the team and the hotel.

I do apologize for the lack of hot water that you experienced during one of the mornings, unfortunately there was a boiler that went down and by the time we could rectify the situation we were already out of water. We have addressed the situation and do not foresee it happening in the future.

Thank You for choosing our hotel for your travels and I am sure Heidi, Lynn, Kelly, Amber and the rest of the team look forward to you staying with us again in the near future.

Sincerely,

Sean Riccard
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Quebec
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 28, 2014

I liked my stay overall. From checking in to room amenities, I have nothing to say except that everything was very good or even excellent. If you are looking for a place just off the highway, this place is extremly close and it has a Irish pub in its back yard. ;)

  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sean R, General Manager at Courtyard Providence Warwick, responded to this review, February 1, 2014
Greetings from Warwick!

Hello Simlav67:

Thank You for the great review on TripAdvisor regarding the Courtyard Marriott. We appreciate you taking the time to provide some feedback. Doherty's Ale House is a welcome addition to the neighborhood, I am glad that you enjoyed it.

We look forward to you staying with us again in the future. Thank You for choosing the Courtyard for your travels.

Sincerely,

Sean Riccard
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
1 review
5 of 5 stars Reviewed January 15, 2014

The front desk was very nice and professional.
Management was wonderful as well you could tell they take pride in there hotel and associates.
The rooms were very clean, you could tell everyone took pride in there job and apparence.

Room Tip: I have stayed in multiple rooms and they are all great!
See more room tips
Green Features: They do a grest job! Small indicators to remind you to keep your towels, turn off lights just little things like that, that in the long run makes a difference.
  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard Providence Warwick

Address: 55 Jefferson Park Road, Warwick, RI 02888
Location: United States > Rhode Island > Warwick
Amenities:
Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Romantic Hotel in Warwick
#4 Family Hotel in Warwick
#6 Business Hotel in Warwick
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Providence Warwick 3*
Number of rooms: 92
Official Description (provided by the hotel):
The Courtyard by Marriott Providence Warwick accommodations are perfect for any Rhode Island traveler. This Providence Warwick hotel is close to Downtown Providence, the RI Convention Center and near TF Green Warwick Providence Airport. Whether in RI for business or pleasure, guests enjoy the central location & smart choices this Courtyard provides. Courtyard Warwick Providence guests enjoy easy access to Newport, Providence, Foxboro Stadium, & Dunkin Donuts Center - home to Providence Bruins Hockey Team. Visitors looking for a hotel near Brown University, Providence College, Johnson & Wales, and the University of Rhode Island find the Courtyard Providence Warwick an ideal location. Beautiful RI beaches, Twin River Casino and the unique Providence WaterFire experience are also near the Courtyard Providence Warwick hotel. All guestrooms have NEW flatscreen TV's. Stay connected in our hotel with complimentary high-speed Internet & Business Center & stay fit with our heated indoor pool, fitness center & Jacuzzi. ... more   less 
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Also Known As:
Courtyard Providence Warwick Hotel Warwick
Courtyard Warwick
Warwick Courtyard
Warwick Marriott

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