Our flight arrived in Providence after midnight, and we took advantage of the 24-hour courtesy shuttle. The name courtesy shuttle, for the first time, really fit. It was rainy and damp when it arrived a few minutes after our call, and the van was toasty warm as our driver quickly grabbed our bags. When we inquired if there were any restaurants near the hotel where we could get a bite to eat since our late first flight had eaten up all our connection time and we were unable to grab a lunch or dinner, we were pleasantly surprised. Hearing of our crazy travel day, our driver made a legal u-turn and went out of his way and through a 24-hour drive-through so we could get some fast food. He apologized for the limited choices, but it was hot and served its purpose. We worried that the hotel would get on him for being late getting back to the hotel, but he said he was empowered to help guests, and that he does it for flight crews as well when they get in a bind and have foregone a meal.
We were thrilled that the Holiday Inn folks gave the driver the discretion to help starving guests. Add to that the fact the breakfast was more than just a sweetened, processed carb fest (there were scrambled eggs, biscuits and gravy and sausage patties in addition to pastry, bagels and cereal -- the more typical breakfast buffet), and the company ensured that it had iitself customers who will always think Holiday Inn Express when in the same situation in the future.
It was just an overnight stay for us, but the service made it a place to return to.
- Official Description (provided by the hotel):
- The Holiday Inn Express Hotel & Suites is an award-winning property located in beautiful Warwick Rhode Island, less than one mile from Providence/T.F. Green Airport and a short drive from historic Providence. The hotel offers 147 graciously appointed guestrooms and 2 meeting rooms. Enjoy a complimentary continental breakfast served in our Great Room that also features a 50' plasma screen television, fireplace and comfortable seating. Take advantage of our complimentary airport shuttle service and on-site parking to ease the stress of traveling. Our location in central Rhode Island allows for convenient access to the state's many colleges and universities as well as pristine beaches and a host of local art & cultural activities. Experience the exceptional service and attention to detail that will exceed your expectations and that sets us apart from the rest! ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, IHG, Priceline, Orbitz, Agoda, Hotels.com, Booking.com, TripOnline SA and Tingo so you can book your Holiday Inn Express Warwick/Providence reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Holiday Inn Express Warwick/Providence Hotel Warwick
- Warwick Holiday Inn