Stayed one night over the Holidays in 2012, woke up at 2:00 AM, no heat in room. Too late to call front desk to move to another room, tried to get heat to work, no luck. It seems like heat must be centrally controlled, even though there is an adjustable thermostat in the room. Advised front desk personnel about no heat at checkout next morning, I was told they could not do anything, would have a manager contact me. I filed a complaint online with Holiday Inn, was told I should receive a response from management, No response.
I have stayed at this hotel since it was built around 2002 over the Holidays, and I have been pleased with my stays, even though the hotel seems to be aging.
I will not be staying here next Holiday season, unfortunately. There are many other choices in the Warwick, RI area.
- Official Description (provided by the hotel):
- The Holiday Inn Express Hotel & Suites is an award-winning property located in beautiful Warwick Rhode Island, less than one mile from Providence/T.F. Green Airport and a short drive from historic Providence. The hotel offers 147 graciously appointed guestrooms and 2 meeting rooms. Enjoy a complimentary continental breakfast served in our Great Room that also features a 50' plasma screen television, fireplace and comfortable seating. Take advantage of our complimentary airport shuttle service and on-site parking to ease the stress of traveling. Our location in central Rhode Island allows for convenient access to the state's many colleges and universities as well as pristine beaches and a host of local art & cultural activities. Experience the exceptional service and attention to detail that will exceed your expectations and that sets us apart from the rest! ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Express Warwick/Providence Hotel Warwick
- Warwick Holiday Inn