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“Excellent place to stay” 5 of 5 stars
Review of Hampton Inn & Suites Providence/Smithfield

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Hampton Inn & Suites Providence/Smithfield
2.5 of 5 Hotel   |   945 Douglas Pike, Smithfield, RI 02917   |  
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Double Points!
Ranked #1 of 3 Hotels in Smithfield
Certificate of Excellence
Goffstown, New Hampshire
Contributor
17 reviews 17 reviews
7 hotel reviews
Reviews in 14 cities Reviews in 14 cities
20 helpful votes 20 helpful votes
“Excellent place to stay”
5 of 5 stars Reviewed October 10, 2012

Our family booked two rooms here on a Saturday night while we were staying overnight for a concert in the area. The staff was friendly and welcoming and they accommodated our request to give us rooms close to each. The hotel was clean and comfortable and the rooms were very large (we had one room with a king with a sofa bed and one room with two queen beds). The beds were so comfortable- I slept great! The bathrooms were modern (loved the sink and vanity that looked like it was made from a dresser), and they were spotless. The shower and faucets sparkled. The A/C/heat system was the best I have seen in a hotel with a wall thermostat and completely silent fan.

A couple of minor things that could have made it better- towel bars to dry the towels instead of hooks, but I'm sure the hooks were more space saving and "trendy" than bars, and a heat lamp in the bathroom. But not a big deal.

I gave the location a Very Good rating instead of Excellent ONLY because it was not near a lot of restaurants or stores and because when we first pulled up, we were taken back by the huge piles of dirt on the lot next to it. But we quickly found out that there are malls and restaurants on the exits before and after it, and the hotel is convenient to Exit 8 off I-295.. The hotel has tried to purchase the dirt and sand storage lot next door but the owners will not sell it. Once inside,the hotel and staff more than made up for the lack of scenery.

The breakfast was okay- pretty standard- egg and cheese omlets, french toast, bacon, yogurt, cereal, toast, muffins, assorted juices, etc. I would have liked home fries but I found out they had been served earlier- perhaps they ran out.

Overall, this Hampton Inn was an excellent place to stay and a good value for the money. We will definitely stay there again if we are in the area.

Room Tip: Not many places to eat adjacent to hotel, however, there is a variety of places at nearby exits off...
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dneishel, General Manager at Hampton Inn & Suites Providence/Smithfield, responded to this review, October 12, 2012
Hello,

My name is David Neishel and I am the General Manager of the Hampton Inn and Suites in Smithfield, RI. Thank you for your stay with us and thank you for taking the time to post your experience on TripAdvisor.com. I am very glad to see that you thought our hotel was an Excellent place to stay! I do apologize about our neighbors, but I am very happy that our hotel and service compensated for the lack of location.

We hope to see you in the future!

Sincerely

David Neishel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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226 reviews from our community

Traveler rating
    124
    67
    25
    6
    4
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61
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
RI
Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed October 9, 2012

We had to stay at the Hampton Inn due to renovations that were being done to our home. What a great choice. We stayed in a king size bedroom suite with a sleep sofa. The room was really neat and clean. The room had a seperate area with a sink, microwave, and mini fridge. The pool was also very nice. The free breakfast was also a hit. It was nice to have coffee, tea, and hot chocolate all day long. The cookies at the front desk were the best. Very friendly staff. A friendly hello from every staff member we saw. I highly recommend this Hampton Inn to all vistors.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dneishel, General Manager at Hampton Inn & Suites Providence/Smithfield, responded to this review, October 12, 2012
Hello,

My name is David Neishel and I am the General Manager of the Hampton Inn and Suites in Smithfield, RI. Thank you for your most recent stay and thank you for taking the time to post your experience on TripAdvisor! I am very glad that yours was an Excellent Stay!

We hope to see you in the future!

Sincerely

David Neishel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
WEST CHESTER
Contributor
17 reviews 17 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 9, 2012

The room was clean and well appointed . I go to many hotels for dog shows and found this one to be very welcoming and helpful. My only complaint is valid for this hotel and many others. The small pillows are awful. I wake up every time i turn over and my head rolls onto the bed.I wish hotels would offer a selection...I would pay extra for a decent pillow.

  • Stayed October 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dneishel, General Manager at Hampton Inn & Suites Providence/Smithfield, responded to this review, October 12, 2012
Hello again!

Thank you for posting here on TripAdvisor.com. I appreciate your kind words about the room. I am very glad that our staff was welcoming and helpful to you during your stay here! We will be looking into the different kinds of pillows that are offered and will see if we can up grade in this area.

We hope to see you soon!

Sincerely

David Neishel
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New York
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 25, 2012

This is my hotel of choice for business travel in the area. I prefer the Hampton Inn & Suites to the Courtyard by Marriott in Lincoln, RI. I have been pleasantly surprised by both my stays here and got exactly what expected plus a little more. Obviously not a luxury hotel but dependable.

  • Stayed August 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dneishel, General Manager at Hampton Inn & Suites Providence/Smithfield, responded to this review, October 12, 2012
Hello,

My name is David Neishel and I am the General Manager of the Hampton Inn and Suites in Smithfield, RI. Thank you for your most recent stay and thank you for posting the nice comments about our property here on TripAdvisor.com! I am very glad that we are your hotel of choice wen you have to visit our area!

We hope to see you soon.

Sincerely

David Neishel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Parsippany, New Jersey
Senior Contributor
37 reviews 37 reviews
13 hotel reviews
Reviews in 18 cities Reviews in 18 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed September 18, 2012

This hotel delivers excellent bang for the buck. Hampton Inns always provide excellent value for the cost with free Wifi, decent breakfast, and clean comfortable hotels. This particular location appears to be a brand new construction. While the view leaves something to be desired (it is next to some sort of a large gravel/dirt fill yard), the location and amenities make up for it.
I recently stayed there on a wedding room block. For $99 (or even the $149 best available rate for the dates I was there), you can't beat this place. We had a King bed suite which had a sofa bed and wet bar. The fridge in the room is a huge benefit for families.
My wife's family lives in the area, and I will definitely return to this hotel when I come up there next.

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dneishel, General Manager at Hampton Inn & Suites Providence/Smithfield, responded to this review, September 26, 2012
Hello,

My name is David Neishel and I am the General Manager for the Hampton Inn and Suites in Smithfield, RI. Thank you for your most recent stay with us and thank you for taking the time to review your stay on TridAdvisor.com. This is a great forum for travelers to post their honest opinions about the places they visit. We like to share all feedback with our associates.

I am very glad to see that you were Extremely Satisfied with your stay! We hope to see you in the future while visiting relatives!

Sincerely

David Neishel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Smyrna Beach, Florida
Top Contributor
53 reviews 53 reviews
12 hotel reviews
Reviews in 17 cities Reviews in 17 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed August 14, 2012

If this location fits your needs, don't stay anywhere else. Every aspect of this place is 5 stars service, value, rooms breakfast and on. The only reason I give this hotel 4 stars, is my tv did not work properly all week, they tried to fix it, but it was a week they had transitioned to another cable company and couldn't do it. AND The view outside my window was a dirt pile and trailer truck. Again, not Hampton's fault but it effects my opinion. Pool was great, service right on. Breakfast every morning was Icing on the cake. Would definitely stay here again.

Room Tip: Ask for a room on the entrance side if you dont want to look at a dirt pile.
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  • Stayed August 2012, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dneishel, General Manager at Hampton Inn & Suites Providence/Smithfield, responded to this review, August 17, 2012
Hello,

My name is David Neishel and I am the General Manager of the Hampton Inn and Suites in Smithfield, RI. Thank you for your stay with us and thank you for taking the time to review us on line at TripAdvisor.com. This is a great forum where we evaluate our hotel and product through our guests' perspective. I am very glad that you were happy with our service, breakfast, pool, etc. I do apologize about the TV issue. We are going through an HD upgrade and have been having minor interruptions in service to certain TVs. The good news is that they are all cleared up now, but I am sorry they affected your stay. I am also sorry about the view of our neighboring landscape company.

Thank you again for your stay and for your feedback! We hope to be of service to you again in the future!

Sincerely

David Neishel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kansas City, Missouri
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed August 6, 2012

We stayed here for a reunion with my niece. We couldn't have asked for any better place to stay. Excellent customer service,super clean hotel, wonderful breakfast,awesome indoor pool and very friendly atmosphere. Shannon bakes the best cookies every night. If you are looking for a wonderful place to stay, this is your hotel. My children love this hotel and say," the beds are like sleeping on a cloud ". We will definitely be back.

Room Tip: We had two rooms both with two queen size beds
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  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dneishel, General Manager at Hampton Inn & Suites Providence/Smithfield, responded to this review, August 8, 2012
Hello,

My name is David Neishel and I am the General Manager of the Hampton Inn and Suites in Smithfield, RI. Thank you for your most recent stay with us and thank you for taking the time to review our hotel on TripAdvisor.com. I am very glad that your experience was so memorable! It really helps when you recieve great overall comments. It is also great when specific associates get mentioned by name! We hope to see you soon.

If I can be of further assistance, please don't hesitate to contact me.

Sincerely

David Neishel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Providence/Smithfield

Address: 945 Douglas Pike, Smithfield, RI 02917
Phone Number:
Location: United States > Rhode Island > Smithfield
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Smithfield
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Providence/Smithfield 2.5*
Number of rooms: 101
Reservation Options:
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Also Known As:
Hampton Inn And Suites Providence/Smithfield
Hampton Inn & Suites Providence/Smithfield Hotel Smithfield
Hampton Inn Smithfield
Smithfield Hampton Inn

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