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Holiday Inn Express and Suites Smithfield - Providence: Traveler Reviews

2.5 of 5
1010 Douglas Pike, Smithfield, RI 02917
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Holiday Inn Express and Suites Smithfield - Providence
Ranked #3 of 3 hotels in Smithfield
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23 reviews from our community

    Trip type
Traveler rating
    13
    6
    2
    2
    0
Date Rating
Jackson, Mississippi
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Peace & Quiet and Convinient”
5 of 5 stars Reviewed November 16, 2012

I was staying here for a work trip. This hotel has easy access to two major highways in RI (146 and 295). Also, it's really close to the Lincoln and Smithfield Malls. There are lots of good places to eat within 10 miles.

The room was huge. The only downsides were: the temperature control fan is very noisy and the microwave is a bit small (can't pop a large bag of popcorn. However, the staff allowed me to use the kitchen microwave to pop my popcorn.

The room, bathroom, and hotel was very clean. The staff was friendly. Lots of tv channels and fast wifi.

Room Tip: A room with 2 Queens could easily have 5 people staying in it.
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  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Mell O about Holiday Inn Express and Suites Smithfield - Providence
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bethpage NY
Top Contributor
112 reviews 112 reviews
26 hotel reviews
Reviews in 32 cities Reviews in 32 cities
58 helpful votes 58 helpful votes
“Very Clean, great service and amenities”
5 of 5 stars Reviewed October 15, 2012

We visited my daughter at Bryant for Parents weekend and I needed 3 rooms. The rooms are large and have granite counters and sitting areas with flat panel tv's. Coffee maker small fridge and micrwave are also in the rooms. The beds are very comfortable and the pillows are great. The room and the hotel are ext5remekly clean. The front desk is maybe the nicest person you can run into and they offer a free breakfast. There is also an indoor heated pool and fitness room and all of the above make it an excellent place to stay.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
See 4 more reviews by lenk58 for Smithfield
Ask lenk58 about Holiday Inn Express and Suites Smithfield - Providence
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“With a little work, they might make it to mediocre...”
2 of 5 stars Reviewed October 12, 2012

The staff at the front desk were kind and helpful....but that only goes so far with a dirty hotel. Stained carpets, moldy shower curtains and not leaving toilet paper when the roll is almost empty doesn't scream welcome and inviting in my book.

The breakfast offered each morning was average fare, but the coffee...ah... that was an adventure. Would it be strong enough to remove paint today? Or could I read a newspaper through it?

Would I return or recommend this property to a friend? Hmmm....at gunpoint, maybe.

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Julie R about Holiday Inn Express and Suites Smithfield - Providence
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express and Suites Smithfield - Providence, responded to this review
October 31, 2012
Dear Julie R,

Thank you very much for your feedback regarding your stay with us. I am glad to know that you had a good experience with our front desk. I want to assure you that work very hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn Express around. Please accept my sincerest apology for falling short of your expectations on this day, especially with the overall condition of the room accommodations you received. We will address these points and I hope when you return you will see the improvements made.

Sincerely,

Pam G.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Madrid, Spain
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
7 helpful votes 7 helpful votes
“Good for a one night stay”
3 of 5 stars Reviewed August 21, 2012

You will get here the usual HI facilities and service, which was what we need for a one night stay on a road trip. Reception was very kind and quick upon our arrival. Breakfast was the usual selection from HI. We were unlucky to have some louder types of guest nearby and in the parking who made it difficult to go to sleep... the walls are surely not of the thickest type.

  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask kevinvives about Holiday Inn Express and Suites Smithfield - Providence
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
1 review
“Keep up the good work”
5 of 5 stars Reviewed August 7, 2012 via mobile

We stayed there for 2 nights, saturday and sunday. Overall the stay was comfortable and very nice. Peter was kind enough to let us check in early and was a very friendly young man. He showed us how to get to our room and informed us about the complimentary breakfast which we didnt know about. The lobby was modern and up to date with a lovely fireplace and marble countertops. The room was spacious and cozy with a flat screen tv and a very comfortable bed as well as a couch and desk. The woman at the front desk, katelyn, was sweet as pie and very helpful. Even though she was swamped because of a full house she still took the time to give us restaurant recommendations and get us an extra towels all while keeping a big, infectious smile on her face. We went to the Italian restaurant she recommended across from the Lincoln mall and it was delicious. Even with the hotel being sold out it was still quiet and peaceful. The breakfast was packed but there was enough food for everyone. The man working was very busy but also helpful which seemed to be an occurring theme that we really appreciated. The only problem we ran into was finding the ice machine on Sunday night, we went down to the desk to ask and the late night worker, A woman who's name i dont recal an she was very unpleasant, a change from the other two workers who were very polite and cheery. That wasn't enough to shake our satisfaction with the hotel! We will definitely be staying there again in the future! Save us some cinnamon buns!

  • Stayed August 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Laylabutterfly about Holiday Inn Express and Suites Smithfield - Providence
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express and Suites Smithfield - Providence

Also Known As:
Holiday Inn Express And Suites Smithfield - Providence Hotel
Holiday Inn Express And Suites Smithfield - Providence Hotel Smithfield
Comfort Suites Smithfield
Smithfield Comfort Suites
Address: 1010 Douglas Pike, Smithfield, RI 02917
Phone Number:
Region: United States > Rhode Island > Blackstone Valley > Smithfield
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 3 hotels in Smithfield
Price Range: $$
Hotel Class:2.5 star (2.5*)
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Holiday Inn Express and Suites Smithfield - Providence
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