While it sounds from other reviews as if the actual hotel is equally bad, I wouldn't know. When I arrived after a long drive in desperate need of a bathroom, I was placed in a room across the street. No reason was given for this, but the clerk seemed to have difficulty finding my reservation. To be clear, I booked my room and paid in full for my entire stay two full months in advance of my trip.
The room I was given was abysmal. There was no number on the door to my room (the clerk instructed me to use the room next door to determine which room was mine). The toilet may have flushed eventually, but I didn't stay long enough to find out. Wifi was promised, but did not work. The floor honestly may have been softer than the bed. There was no soap or shampoo. The room had a sliding glass back door that opened to the yard behind the motel. Security mechanisms on this door were nonexistent apart from a flimsy lock. When I went to the front desk on site, it was locked and there was a sign directing me to the lobby across the street (the one I just came from and where I had a reservation).
I left the room after only an hour and sought accommodations elsewhere. When confronted with my complaint, the hotel declined to offer a refund or any compensation. Having been foolish enough to pay in advance, I am now working to have those charged refunded. I failed to check reviews here on TripAdvisor and paid the price for it. Heed my warning and the warnings from other reviews on this site and avoid this hotel at all costs.
- Official Description (provided by the hotel):
- Welcome to the Americas Best Value Inn of North Kingstown, RI. Our single story design inn features 20 well appointed guest rooms. Our comfy units offer cable TV with HBO, microwave, mini-fridge and much more. Within close proximity of the Rhode Island Mall, Providence Civic Center Arena, Brown University Stadium and University of Rhode Island. Also only 7 miles from Theodore Francis Green State Airport. Come stay with us and be enjoy all of what North Kingstown has to offer. Americas Best Value Inn-Kingstown, "We've Got You Covered." ... more less
- Reservation Options:
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