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“Fantastic service!!” 4 of 5 stars
Review of TownePlace Suites Providence North Kingstown

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TownePlace Suites Providence North Kingstown
2.5 of 5 Hotel   |   55 Gate Road, North Kingstown, RI 02852   |  
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Ranked #1 of 5 Hotels in North Kingstown
GreenLeadersSilver level
Massachusetts
Senior Contributor
40 reviews 40 reviews
25 hotel reviews
Reviews in 25 cities Reviews in 25 cities
38 helpful votes 38 helpful votes
“Fantastic service!!”
4 of 5 stars Reviewed June 8, 2014

I simply love this place. The people who work there are the most friendly and helpful I have ever met at a hotel. I was there for a sailing regatta weekend in Wickford. They promised and gave me a super quiet room even though they were full for the w/e. But the best is yet to come. My car was broken into and the window smashed - glass everywhere. BTW this happened at Wilson Park in Wickford where there apparently is a lot of this kind of thing - so watch out. However, the general manager helped me put something the window AND while I was gone for the day cleaned the car of all the glass and everything else - this guy is my hero - I have NEVER had someone go out of there way like this. So all round thumbs up for Mariott and the young people who work at this hotel. I wish all the best.

  • Stayed June 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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123 reviews from our community

Traveler rating
    66
    43
    12
    0
    2
See reviews for
44
26
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Long Island, NY
Senior Contributor
30 reviews 30 reviews
24 hotel reviews
Reviews in 22 cities Reviews in 22 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed June 7, 2014

What sets this hotel apart is the friendliness of the front desk - JoJo was bright and cheery and very helpful. Stayed in the 2 bedroom suite which was wonderful. Everything was immaculate - kitchen with sizable frig equipped with plates, glasses, and everything you need for a long stay.

Breakfast was typical. Would suggest that the hotel add another waffle maker. There was a line of 4 people waiting to use the maker when we went for breakfast at 9am Sunday morning.

JoJo was very helpful when we asked for dinner suggestions. She asked us what we wanted and then suggested Finn Harborside, just 5 minutes away but the water in East Greenwich- must try the lobster mania - fantastic.

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colwen_MGMT, General Manager at TownePlace Suites Providence North Kingstown, responded to this review, June 9, 2014
Thank you for your recent stay with us and for taking the time to review your experience for TripAdvisor. We're happy to hear that our friendly staff sets us apart and that everything was immaculate during your visit. We'll be sure to pass your compliments along to JoJo; we value your feedback and look forward to hosting you again.

Best,
Jesse Weatherford, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Providence, Rhode Island
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 3, 2014

My boyfriend and i had a week to wait until we were able to move into a new apartment. The TownePlace Suites was a great option. The rooms were clean and the amenities were great. It was close to the highway, i was able to conveniently get to work in Newport and my boyfriend the same for providence. The front desk staff was so friendly and willing to help out. Housekeeping was over the top, keeping the room tidy and no mess in the kitchen. The free breakfast was awesome. They changed what was available for hot food each day, which was really nice to not be eating the same thing over and over. To top off everything, each evening there would be cookies in the lobby!
Overall Towneplace upheld the high standard of Marriott and even exceeded it. I would recommend anybody to stay here.

Room Tip: Can't go wrong with any room. Top floor is always the best though so your don't have somebod...
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Green Features: It is great that they have this in place, however there could always be improvement.
  • Stayed April 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colwen_MGMT, General Manager at TownePlace Suites Providence North Kingstown, responded to this review, June 4, 2014
Meghan,

Thank you for your recent extended stay with us and for taking the time to review your experience for TripAdvisor. We're pleased to hear that you and your boyfriend enjoyed your stay and that we exceeded your high expectations for a Marriott property. We value your recommendation to friends, family, and the travel community and look forward to hosting you again.

Best,
Jesse Weatherford, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wilkesboro, North Carolina
Top Contributor
59 reviews 59 reviews
11 hotel reviews
Reviews in 23 cities Reviews in 23 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed June 1, 2014

We were there for 6 nights, partly business trip and partly vacation. Everything about the stay was good. The front desk staff, in fact all the stsff we encountered, were friendly and helpful. We asked for recommendations of area restaurants, and were provided a list to take with us. Plus, we got personal recommendations, that turned out to be very good.
The room was immaculate and comfortable. Housekeeping was friendly and helpful. The complimentary breakfast was a mix of hot foods ( sometimes meat, eggs, potatoes - it would vary), as well as a good selection of cereals, pastries, yogurts, and make-it-yourself waffles.
Coffee was available all of the time and fresh cookies were put out in the afternoon.
There is a laundry availbe, which I used. There is a pool and exercise room (which looked good, but we did not use.)
The location was perfect for our needs. Sightseeing, the ferry, restaurants, and shopping were all easily accessible.
Will definitely stay here on our next trip to the area.

Room Tip: Higher would be better. Although we didn't hear anything from rooms beside us, there was some s...
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  • Stayed May 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colwen_MGMT, General Manager at TownePlace Suites Providence North Kingstown, responded to this review, June 3, 2014
Thank you for your recent stay with us and for taking the time to write such a thorough review of your experience for TripAdvisor. We're pleased to hear that you enjoyed everything from our helpful staff to our breakfast variety. We appreciate your 5-star recommendation to the travel community and look forward to hosting your next stay.

Best,
Jesse Weatherford, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Maine
Top Contributor
189 reviews 189 reviews
42 hotel reviews
Reviews in 59 cities Reviews in 59 cities
719 helpful votes 719 helpful votes
5 of 5 stars Reviewed April 28, 2014

We were greeted warmly, professionally, and with a smile upon arrival by JoJo who was working the front desk. And, it's always nice when our Marriott Elite Rewards status is recognized - thank you! The suite was enormous, squeaky clean, and comfortable. It's apparent that this is a well-managed property and everything and everyone we experienced only reinforced our initial positive impressions. The suite was quiet which insured we got a good nights sleep and the breakfast had plenty of healthy choices which we enjoyed. We were here when visiting URI. In all respects that we experienced here, this property exceeds high Marriott standards. Well done, North Kingstown TownePlace Suites! Recommended.

Room Tip: Top floor!
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  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colwen_MGMT, General Manager at TownePlace Suites Providence North Kingstown, responded to this review, April 30, 2014
Thank you for your loyal Marriott patronage and for your recent stay with us. We're happy to hear that you considered our property to be well-managed and to exceed Marriott standards. That means a lot to us coming from an experienced traveler and Marriott Elite Rewards member. We value your recommendation and hope to host your next visit to the Providence area.

Our management company, Colwen Hotel Management, manages many other Marriott properties in the Northeast and we encourage you to try one of our sister hotels during your travels in order to receive the same excellent customer service.

Sincerely,
Jesse Weatherford, GM
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Keene, New Hampshire
1 review
5 of 5 stars Reviewed February 17, 2014

We stayed at the TownPlace sutes with our college team and were very happy with the great treatment that the staff gave our athletes and coaches. The rooms were very new and spotless and having a full kitchen in each room made it easy for us to have meals for the athletes each day. Thank you very much for a great experience.

  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colwen_MGMT, General Manager at TownePlace Suites Providence North Kingstown, responded to this review, February 18, 2014
Jack,

Thank you for your recent stay with us and for the 5-star review on TripAdvisor. I'm happy to hear that you and your team enjoyed your time at our hotel and we hope to host you again.

Best,
Jesse Weatherford, GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
State College, Pennsylvania
1 review
4 of 5 stars Reviewed January 22, 2014

We were most appreciative of the friendly, helpful front desk staff woman and Ryan, the manager when we were disappointed at the small room to which we'd been assigned, and they found a room more suitable to our 3 night stay. We were expecting accommodations similar to those in other towneplace suites we had stayed in, however we were very happy here, since Ryan continued to be helpful as did all the rest of the staff. We were impressed with the excellent staff morale!

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colwen_MGMT, General Manager at TownePlace Suites Providence North Kingstown, responded to this review, January 24, 2014
Thank you for sharing your experience with us and with the TripAdvisor community. I'm happy to hear that our staff was able to provide you with a memorable stay despite your initial disappointment. I'll pass your compliments along to the rest of the team. We appreciate the feedback and look forward to hosting you again.

Best,
Eduardo Amaral, GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about TownePlace Suites Providence North Kingstown

Address: 55 Gate Road, North Kingstown, RI 02852
Location: United States > Rhode Island > South County > North Kingstown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in North Kingstown
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — TownePlace Suites Providence North Kingstown 2.5*
Number of rooms: 104
Official Description (provided by the hotel):
The TownePlace Suites Providence North Kingstown is a hotel designed with the modern traveler in mind - just moments from the top attractions and corporations in North Kingstown, Newport and Providence, Rhode Island. Sleek, spacious accommodations decked out with every contemporary comfort offer a relaxing sanctuary for executives, families and weekending couples (and, of course, their pets). Inviting social areas are perfect for connecting with colleagues or catching up with old friends. A state-of-the-art fitness center is fully equipped to accommodate any workout regimen. Additional complimentary perks such as a sumptuous breakfast each morning, shuttle service to nearby Kingstown businesses and attractions within a 5-mile radius, and high-speed Wi-Fi Internet throughout the hotel complete your ideal stay. When it comes to amenities, we haven't forgotten a thing, but just in case you have, stop by our 24-hour "In a Pinch" market for travel sundries, snacks and pre-made meals. If business is on the agenda, our 400-square-foot meeting room offers an intimate setting for cocktail receptions, presentations, training seminars or interviews. At the TownePlace Suites Providence North Kingstown, clean, healthy living starts with 100% smoke-free accommodations and continues with a host of green-friendly features that made us the first LEED-certified hotel in the state of Rhode Island. Our saltwater indoor pool offers completely chlorine-free soaks that are just as easy on the eyes and skin as they are on the environment. Around the hotel you'll notice eco-conscious building materials and energy efficient lighting, along with innovative water conservation efforts Despite this list of features, it's our friendly, boutique hotel style of service that brings guests back again and again. If there is anything you'd like to see or experience during your stay in North Kingstown, just let us know and we'll handle the arrangements. Check into the TownePlace Suites Providence North Kingstown and add a little life to your stay. ... more   less 
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Also Known As:
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