Notice of property construction on the website was misleading. You go to an ocean front hotel to enjoy the private beach on the Atlantic.
What we found here is a dug up deconstructed private beach.
Exactly half of their tiny 200ft X 200ft beach was dug up and on hold for future a new deck/pavilion. Their ONLY amenity the beach, guests were clustered and crammed beyond the piles of dirt on half of a beach that was on an uncomfortable pitched toward the ocean.
This we found unacceptable, decided to cut our stay short and 10am next day during check out and was told by the receptionist that policy was we checked in so our reservation has been activated and they most likely cannot return the one night cost we chose to skip. I felt to be fair they should treat it as a late cancellation and charge me the one nights stay (per policy).
Oddly upon leaving this receptionist charged my credit card 2 TIMES for that one night.
IN ALL :
I had ALSO paid for one night a month in advance - for a GRAND TOTAL of 945.81.
A call next Monday returned no results, not even the manager would get on the phone. The impression here is: complain and we'll charge you double. Dispute the charge and do not return. How nice.
Been here 3 times before in the past 3 years without a complaint or a problem, the beach was fine and why we liked to come, even touted it to others. No more. Some things change quickly.
The character of management is tested when guests are displeased. They flunked. Ruthless is an understatement to describe management. They have underscored that here, and highlighted it with the high turnover of personnel in housekeeping and security.
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- Also Known As:
- Sandy Shore Hotel Misquamicut
- Sandy Shore Misquamicut