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“Construction or DEstruction?” 1 of 5 stars
Review of Sandy Shore Motel

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Sandy Shore Motel
2.0 of 5 Hotel   |   149 Atlantic Avenue, Misquamicut, Westerly, RI 02891   |  
Hotel amenities
Ranked #5 of 5 hotels in Misquamicut
New Haven, Connecticut
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
10 helpful votes 10 helpful votes
“Construction or DEstruction?”
1 of 5 stars Reviewed July 19, 2012

Notice of property construction on the website was misleading. You go to an ocean front hotel to enjoy the private beach on the Atlantic.

What we found here is a dug up deconstructed private beach.

Exactly half of their tiny 200ft X 200ft beach was dug up and on hold for future a new deck/pavilion. Their ONLY amenity the beach, guests were clustered and crammed beyond the piles of dirt on half of a beach that was on an uncomfortable pitched toward the ocean.

This we found unacceptable, decided to cut our stay short and 10am next day during check out and was told by the receptionist that policy was we checked in so our reservation has been activated and they most likely cannot return the one night cost we chose to skip. I felt to be fair they should treat it as a late cancellation and charge me the one nights stay (per policy).

Oddly upon leaving this receptionist charged my credit card 2 TIMES for that one night.
IN ALL :
I had ALSO paid for one night a month in advance - for a GRAND TOTAL of 945.81.

A call next Monday returned no results, not even the manager would get on the phone. The impression here is: complain and we'll charge you double. Dispute the charge and do not return. How nice.

Been here 3 times before in the past 3 years without a complaint or a problem, the beach was fine and why we liked to come, even touted it to others. No more. Some things change quickly.

The character of management is tested when guests are displeased. They flunked. Ruthless is an understatement to describe management. They have underscored that here, and highlighted it with the high turnover of personnel in housekeeping and security.

  • Stayed July 2012, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
officegirls, Guest Relations Manager at Sandy Shore Motel, responded to this review, July 27, 2012
I am responding to this review to inform guests that have less than pleasant experiences to direct all concerns to the owner and property manager. Regretfully, I have resigned from my position with the Sandy Shore Motel, Westerly, Rhode Island. It has been a pleasure meeting each and everyone of you in my tenure. I wish you all many happy days of travels and maybe our paths may cross again.
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96 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • German first
  • Any
English first
Enfield, Connecticut
1 review
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed July 11, 2012

If you book on the weekend please reconsider. This is not a customer oriented place and that’s an understatement. My sister and I booked our reservations from Friday night to Monday morning. Upon check in we were practically sexually harassed by the overnight security guard. We were with our elderly father so it was awkward. Then we see the massive constructive mound blocking the beach entrance. So not only does it take away for the ocean view it made the private beach smaller and you have to climb over it to get back and forth from the beach to the hotel. Then there is not enough patio tables to go around so the overnight security guard tells us if you want one steal one from someone else. What’s more he blatantly told us that we were not entitled to privacy directly outside our door or window. Never mind being provided our own patio area with a ocean view. Basically it’s a free for all. Anyone can pull up a table directly outside your room to hangout and be loud as they want all night. This is likely to happen and did to us since not all rooms directly face the ocean like the website implies. The bottom line is that Sandy Shore is meant for place to crash and burn for a night. It is not a place to a plan a vacation and make reservations at. It is certainly not family oriented at least not on the weekend. There is no quiet time after 10pm. The rooms are lacking. And your car may be marked up by other cars that it’s barricaded by. In sum, once they have your money you are at their mercy. And if you don’t like it you are threatened to be kicked out or arrested. I would have had a better stay at a motel six. Please if your desire is to stay on the beach consider anywhere else before you fork over more than a thousand dollars!!!!

  • Stayed July 2012, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
officegirls, General Manager at Sandy Shore Motel, responded to this review, August 1, 2012
We were approved earlier this year to build a restaurant that we feel would be a great added amenity to offer our guests. Constructions was not executed as planned and unfortunately had to stop due to the approaching season and wanting to better serve our guests. Even though some of our beach has been re-constructed, we make sure our property is safe for all our guests and most certainly have clear paths to access our beach.

An incident report filed by our security staff disagrees with some of the guests statements. The guests were heavily intoxicated throughout their entire stay with us, and appeared as though their judgment was impaired tremendously due to the reports from our security and office staff. We received several complaints from other guests who were occupying the surrounding rooms. They stated that vulgar language and a threatening tone were used against them. Our office staff had to relocate a family to another hotel room on our property due to these specific guests. Two Westerly Police Department Officers were also on premise when these incidents were taking place. We reserve all rights to evict any of our guests if we feel that they pose a threat to any of our other guests and/or staff. Our guests are our number one concern; so again, we apologize if you felt threatened that we would evict you from our property. We are only trying to follow policy and procedures.
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Travelers are raving about these Misquamicut hotels

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 10, 2012 via mobile

We showed up with three very young children and no reservation. The check in was flawless and we were provided an apartment with kitchen, two double beds and a pullout couch. The motel was directly on the ocean so beach access was included. Easy access to plenty of restaurants and convenience stores. In the heart of it all.

  • Stayed July 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed June 22, 2012

We stayed at Sandy Shore a handful of times last summer and cannot say enough what a great place to be on a beautiful Summer day!! The office staff was wonderful especially Sharon!!! The rooms are very spacious and clean and the best part is sitting on your Private beach with your own life guard while the surrounding hotels are squished like sardines on their beach !! I'm heading up there this Friday - Monday with my girlfriends and the kids and we can't get there fast enough , I'm looking forward to a slice of heaven at Sandy Shore!!! Highly recommend this great beach front property!!!

  • Stayed July 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fairfield, Connecticut
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed April 11, 2012

So it’s two years since my last stay at Sandy Shores and now I am back for the (2012) Easter weekend. I said last time that I occasionally get the urge to hang out at the beach in a simple little shack. Sandy Shores again filled the bill. They’ve redecorated (and are still at it). Our room had a newish bed that does not hurt your back to sleep on. The doors lock, the roof keeps out the rain, the in-room fridge keeps the soda cold and the (clean and attractive) toilets flush. All to the good. To the better: Repairs and redecorations are underway at Sandy Shores.
It turns out that this is quite the party place in season. There was a handsome and extensive display of beers and liquors in a glass case in the office. You can get a drinks menu is you like and the booze will be brought to you. In season there are great bars and cafes in easy walking distance. Double-check before you bring the kiddies, though.
Sandy Shores is a very strong wi-fi hotspot and there are other hotspots available from the neighbors. When local basic cable does not suit your television viewing needs then you can get streaming videos for your iPad or laptop, Kindle Fire or whatever.
The main advantage of the place is that it is smack dab on the Misquamicut beach. All the rooms have ocean views –very satisfying one floor up and spectacular two floors up. There is a common balcony on each floor for ocean viewing and contemplation. The water is lovely and the beach is very clean. This is a great (but not luxurious) spot for a week or weekend of swimming and/or surfing.
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Room Tip: Efficiencies are available. All have ocean views, best views are on the second floor.
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  • Stayed December 2011, traveled with family
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Farmington, Connecticut
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
Reviews in 18 cities Reviews in 18 cities
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed April 2, 2012

Stayed here with a group of friends over the last weekend in March. We were attending an event at the Andrea Hotel that wasn't opened for rooms yet. I've seen this place a million times, but never have been in it. Location is unbelieveably great, directly on the beach. Sound of waves crashing all night is unbeatable. However, it's pretty much a dump. Because we had 4 rooms we could check each out. It's the basics, which is fine, but some things can be basic and ok, or basic and gross. Fix the bathrooms, don't put a trash can in front of a hole in the wall. Fix teh blings. How hard would it be to have blinds that aren't broken? And clean the place. Each room had a fridge and microwave. You could see the dirty finger prints on the fridge, didn't look like they ever wiped it down. If you can't affort to fix the rooms up, you can always make sure they are spotless. These rooms weren't cheap for an off season night. Didn't look like there were many other rooms booked the night we were there. The room service consisted of alcohol and cigars. I guess they are trying to accommodate a party crowd (which we were, but we know to pack out own). I just wish someone would take it over and make it a super place to go, not just an ok place to crash for one night. With the location, you could charge 3X as much, with just a few changes.

Room Tip: All rooms have views of the ocean, and that is the best thing about them.
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  • Stayed March 2012, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
officegirls, Guest Relations Manager at Sandy Shore Motel, responded to this review, May 10, 2012
Thank you for your most recent input regarding our property and your stay with us. I have taken the time to closely review your concerns. During your time of travel we are consider to be in off season, this does not justify the issues with the cleanliness of the rooms and these issues should have been brought to the attention of the onsite manager during your stay.
Our property sustained substantial damages during the end of season storm of 2011. We are picking up the pieces and making renovations to the rooms and our general appearance. A new roof is currently in place, new windows have been installed and walls, ceilings and trim are being painted a bright new color for the 2012 season.
Our staff and crew are preparing for a busy 2012 season and I have taken the advice of all reviewers and everything down to the small things are being replaced and/or repaired.
I welcome you to come and see us again after we have made all our exciting changes.
Our property is also building a new deck/pavilion for the new 2012 season, pictures will be updated as soon as our projects are all completed.

Please take the time and visit us soon.

Thank You for your input, it is very much valued by our property management.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hamden, Connecticut
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 9, 2012

going twice this year. been bringing my famaily for years. can not pay attention to the kids that try to ruin somebody elses vacation. seen alot of great families over the years. and met alot of nice people thier. staff has always been good to me and my family. life gaurds are great. maid service has been great to . everytime i ask for extra pillows blankets or anything else they always try to make us feel special,

Room Tip: top floor center for the view
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  • Stayed August 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Sandy Shore Motel

Also Known As:
Sandy Shore Hotel Misquamicut
Sandy Shore Hotel
Sandy Shore Misquamicut
Address: 149 Atlantic Avenue, Misquamicut, Westerly, RI 02891
Location: United States > Rhode Island > South County > Westerly > Misquamicut
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites
Hotel Style:
Ranked #5 of 5 hotels in Misquamicut
Hotel Class:2 star — Sandy Shore Motel 2*
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