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“Chintzy Colonial House with helpful staff” 3 of 5 stars
Review of The Carriage House Inn, an Ascend Collection hotel

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The Carriage House Inn, an Ascend Collection hotel
2.5 of 5 Hotel   |   93 Miantonomi Avenue, Middletown, RI 02842   |  
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Ranked #10 of 17 hotels in Middletown
Singapore, Singapore
Senior Contributor
48 reviews 48 reviews
34 hotel reviews
Reviews in 32 cities Reviews in 32 cities
23 helpful votes 23 helpful votes
“Chintzy Colonial House with helpful staff”
3 of 5 stars Reviewed January 22, 2013

Was moved here from a beachside hotel just before the superstorm which hit the East Coast. I guess if you like chintz and English style decor then this is your place. The staff we very helpful indeed an battled to keep the everything going through the storm and subsequent power failures.

The rooms are basic and functional and have a charm that is entirely missing in chain hotels. Nice to stay at an independent.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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91 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • Dutch first
  • English first
  • Any
English first
Berlin, Germany
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 26, 2012

I stayed here one night while stopping in Newport. Everything was very easy, check in, check out and especially getting help and sightseeing tips. The room was a little cold but the bed was cozy so that was not that big of a deal. The complimentary breakfast was good. It does not offer a huge variety but had everything I needed for starting the day. The location is great; it takes only a couple of minutes to get to downton Newport and after November 1st all the parking is free.

  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Northern New Jersey
Senior Contributor
34 reviews 34 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed November 24, 2012

I am no stranger to this cozy property. Over the years while my daughter attended a local boarding school for her high school years, I became wonderfully acquainted with this bit of nostalgia nestled amidst tranquil corners but near enough to so much. My daughter brought home a college friend during her brief Thanksgiving recess and I decided to get a small road trip in. I thought it would be different as her school mate hails from California and loves to travel. Along with my mom, the four of us checked in on Thanksgiving day into two rooms. There was a minor glitch in the room which my mom and I stayed and staff was more than accommodating to gladly switch us into another room. This switch actually put us in the same corridor as my daughter's room; all on the first floor.

Shortly after midnight (I was still very much awake), I heard someone in the hall just outside yelling 'cut it out'...cut it out' He sounded like a mad man- LITERALLY!!!! Just before the raving lunatic sounded, it was quiet. Then my daughter comes to my door right across from her and says that staff came to her room yelling at them. I assured her that staff would not conduct themselves in that manner. I sat in their room awhile talking as a trip to the stores was happening real soon. My mom and daughter left the hotel at 1:30am (Black Friday shopping) and I chose to stay behind as did my daughter's friend. Almost 20-30 minutes later, the lunatic is banging on a nearby door and a woman opens the door and ensues a brief yelling match... as quietly as possible... NOT! I can hear the woman saying "lower your voice, I have children in here sleeping. I hear the noise and it's not from here. It is next door." The lunatic begins banging again and starts yelling at someone. I then heard him go into his room and start yelling profanity at the top of his lungs!!! I really thought he was either off his meds or had taken too much of something! Then I get a phone call from my daughter's friend who says a man came to the door yelling; she was frazzled because she was in the bed asleep. That infuriated me because I have never had a negative experience such as this at this property. By no way am I blaming the staff; of course they cannot control guest behavior.

I went to the front desk staff and shared my disgust with this patron's behavior- by now it was easily 2am. Even had any of it been true, and I didn't 'hear' the noise and I was on the same corridor next to them, there is certainly a proper way, a BETTER way, to address an issue!!!! After my mom and daughter returned, I sat in the room with my daughter and her girlfriend as a precautionary measure should the raving lunatic return. So they were sleeping and I was on guard duty- WOW!!! I was waiting for him to return so he could talk that way to me- NOT! I also
addressed my displeasure to the morning staff as well; I lost sleep and kept thinking of that nasty guest! The response was as though the staff was well aware of the guest in room 'so and so'.

Thank God night #2 was uneventful. Needless to say, you cannot make this stuff up. Did the raving lunatic affect my stay- ABSOLUTELY!!!! And how very unfortunate! Luckily, my daughter and her friend had the opportunity to meet up with one of my daughter's grammar school friends, go to Providence Mall and have some fun!

Well, I am presently in my guest room writing this review. It could not wait! Again, the staff is lovely as my previous visits here...until this one!

  • Stayed November 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, Canada
Senior Contributor
39 reviews 39 reviews
9 hotel reviews
Reviews in 25 cities Reviews in 25 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed October 19, 2012

Had a very enjoyable stay.
Staff did their best to make us comfortable,
this winter they will be doing some renovation in one wing.
Built in the 1800's a treat to stay there.
Full breakfast choice, unless some travelers ate 5
egg croissants, but plenty of choice.
Would recommend it to anyone.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hartford, Connecticut
Top Contributor
61 reviews 61 reviews
31 hotel reviews
Reviews in 40 cities Reviews in 40 cities
88 helpful votes 88 helpful votes
3 of 5 stars Reviewed October 9, 2012

I have mixed feelings over this property...

My wife and I stayed here this first weekend of October 2012; we were in room 8 on the first floor.


Property Pros:

It is very close to downtown Newport; allowing quick access to the Ocean Drive and The Cliff Walk.

There is ample parking for guests.

The area it is located in is very quiet and calm; not a lot of huge trucks and loud vehicles coming by because it is not on a main road.

Free WiFi internet.

The bathroom was very spacious as well as the main living quarters.

There were two huge windows that you could open if you so desired; we didn't because it was cold outside.

There were a lot of pillows available on each bed; 4 per queen bed, we had a double queen room. There were a few down filled pillows (for those that like softer pillows) and a few cotton filled pillows (for those, like me, that like stiffer pillows).


Property Cons:

The internet was incredibly sluggish at times, the speed and signal was all over the place.

The windows that I mentioned where not locked when we first arrived. I had to wrestle with one of them for a few minutes to get it to lock because it wouldn't slide all the way up into its channel. The windows seemed unreliable at best...I kept my laptop in the trunk of my car as we traveled around town feeling that was safer than leaving it in the room.

While there were a lot of pillows available for sleeping, the beds where both very firm...so firm that our backs where aching terribly...perhaps we should have slept on the pillows...

There were spots of mold in a few of the corners of the room and bathroom...not good for people with allergies; I was sneezing almost non-stop.

The floor (carpet) could probably use a good shampooing or nine...along with an upgrade to the vacuum because the carpet felt oily (for the lack of a better word) and dirty. My wife and I were joking about us bringing in our Dyson and sending a bill to the hotel for our services.

Because it is an older building you do hear the footsteps of people above you, though you cannot hear their voices which makes it not all that bad.

The breakfast was down and dirty (zero preperation effort):

There were prepackaged breakfast sandwiches (Jimmy Dean: Sausage, Egg, and Cheese) which you put in the microwave...yuck.

There were an assortment of plain breakfast breads and toppings; along with two different cereals (cheerios and raisin bran).

The only thing that was gluten free (for my wife) was the hard boiled eggs and the fruit (apples, oranges and bananas).

There was a large variety of beverages though...three different coffees, four different teas, OJ and AJ, milk (2% I think), hot cocoa...

Also, they charge you $1.50/day for the safe that is in the room...if you don't use it, you can tell them that at the end of your stay and they will remove the charges.


All in all it was a decent hotel for the cost and duration of stay.

Room Tip: I would recommend requesting a room on the second floor so you don't have to worry about the win...
See more room tips
  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
surrey
Contributor
16 reviews 16 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed October 7, 2012

At first sight this looked a good choice, attractive exterior lots of parking and just a couple of miles from newport itself. On entering the Hotel the lobby looked nice and quite elegant. Thats about the end of the good news. The male receptionist was not very friendly and was wearing a dirty shirt- not a good impression. when we tried to pay using our credit card it was declined which caused us a lot of stress and phone calls back to the UK trying to sort out yet when we used it again elsewhere it was fine so it couldnt have been swiped correctly

The room itself whilst large was not clean and smelt musty. there were cobwebs in the corner behind the armchair. A tap dripping in the bathroom turned into a steady stream and couldnt be turned off.

Breakfast was dreadful, really poor. flasks of coffee not refilled. Breakfast room grim. no set tables. no atmosphere no staff to be seen. prepacked breakfast items not fresh at all. could hear male receptionist on a personal call throughout our breakfast. Went outside but looked very uncared for. the hotel reminded me of an old folks home. an unloved one at that . would not recommend unless serious make - over , new happier and willing staff employed and money spent on updating fixtures and fittings. poor, very poor.

generally felt very uncared for

  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ponte Vedra Beach, Florida
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 25, 2012

Newport Rhode Island's key attractions include their fabulous mansions, landmarks of a bygone era. Two nights' hotel stay proved sufficient to take in the city's sights this summer, including dining seaside and watching sailboats cruise on what seemed an endless harbor. Selecting a hotel that doesn't charge Rockefeller rates takes some detective work but here's a recommendation...

The Carriage House Inn is actually located in Middletown, a few hundred yards from the Newport border, close to all attractions. Located in a residential area, this two story Victorian boutique hotel has seen many uses over its hundred and some years existence including use as a nursing home. Don't let that deter you however, because you reap a big benefit from each room's square footage...one room once served as a complete home for its occupant. Rooms are nicely decorated with period furniture with all amenities including wifi, continental breakfast, fridge and microwave. The property is non-smoking. A private rear deck allows for reading and reflection.
The Innkeeper freely offers the hotel's history, a story in itself.

As part of the Choice Hotel group's Ascend Collection, this Inn is one of about fifty national properties located mostly in smaller cities with proximity to larger metro areas. Access to Newport proper proved convenient, missing downtown congestion. A plus for us was finding one of Rhode Island's two licensed casinos within a ten minute pleasant walk from the hotel. Seaside restaurants are a ten minute drive with $$ discounted by the hotel.

All in all, this is a great value for money pick n an otherwise pricey tourist destination.

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Carriage House Inn, an Ascend Collection hotel

Address: 93 Miantonomi Avenue, Middletown, RI 02842
Phone Number:
Location: United States > Rhode Island > Middletown
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #10 of 17 hotels in Middletown
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — The Carriage House Inn, an Ascend Collection hotel 2.5*
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Also Known As:
The Carriage House Inn, An Ascend Collection Hotel Hotel Middletown
Clarion Middletown
Middletown Clarion

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