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“Excellent Place to stay.” 5 of 5 stars
Review of Hampton Inn & Suites Newport-Middletown

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Hampton Inn & Suites Newport-Middletown
2.5 of 5 Hotel   |   317 West Main Road, Middletown, RI 02842   |  
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Ranked #2 of 17 Hotels in Middletown
Certificate of Excellence 2014
1 review
“Excellent Place to stay.”
5 of 5 stars Reviewed January 19, 2014

The people where very friendly and helpful. Rooms were very clean. There is a varity of items for breakfast. Hot cookies in the afternoon. The pool and hot tub were very clean. I would recommend pople to stay there. 2 miles from downtown. Great location

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BonnieBrake, General Manager at Hampton Inn & Suites Newport-Middletown, responded to this review, January 20, 2014
Thank you for choosing the Hampton Inn & Suites Newport/Middletown! It sounds like you enjoyed all of the great amenities here at the hotel; including the complimentary breakfast in the morning, and the cookies in the afternoon!. We love taking care of our guests and can't wait to have you back on your next visit to the area.
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463 reviews from our community

Traveler rating
    277
    146
    25
    10
    5
See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Rochelle Park, United States
1 review
5 of 5 stars Reviewed January 15, 2014

Despite the rain and wind, our first trip to the area was pleasant. Our room was clean and well kept. The hotel staff were courteous and helpful. The complimentary breakfast hit the spot! Looking forward to our next stay there!

  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BonnieBrake, General Manager at Hampton Inn & Suites Newport-Middletown, responded to this review, January 20, 2014
Thank you for taking time to write a nice review. I'm glad to hear that for your first trip to the Newport area you chose to stay with us! You made the right decision and our staff is eager to provide the best service in the area! We hope whenever you come to visit Newport again, you make us part of your destination!
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Contributor
17 reviews 17 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 11, 2014

This hotel has a lot going for it. Very close to downtown newport (less than 10 minute car ride). All the staff members were friendly and helpful, and did not seem off put with all the touristy questions we asked. The room was spotless, and no hall noise was heard throughout the stay. The only issue was the a/c unit. It sounded like a tractor trailer every time it turned on and never got the room cool. The staff was very apologetic about the issue, but it seems like they need to start replacing the ac units. I would not hesitate to stay here again.

Stayed December 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BonnieBrake, General Manager at Hampton Inn & Suites Newport-Middletown, responded to this review, January 20, 2014
Thank you for your kind words and your candid review. I am sorry that the AC unit bothered you during your stay. We strive for all of our guests to be 100% satisfied. I hope you will come see us again, so we can make the next stay flawless. We hope to see you soon!
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Rocky Point, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 6, 2014

Chose this Hampton Inn based on location to Newport and the price and we were not disappointed. Unfortunately I got very sick and spent my entire 4 days in bed in the room. The staff was very helpful to both myself and girlfriend in making our stay more comfortable.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BonnieBrake, General Manager at Hampton Inn & Suites Newport-Middletown, responded to this review, January 11, 2014
Thank you for your review. I am sorry you got sick while on vacation. I know when people are not feeling well, a hotel is sometimes not the place to be. I am glad our great staff was helpful in making things a little more comfortable for you and your girlfriend. We would love to have you back in the hotel so that you can experience all the fun and excitement Newport has to offer. I hope you are feeling better, I look forward to having you back.
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New York City, New York
Contributor
11 reviews 11 reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 6, 2014

I felt welcomed from the minute I checked in to the minute I checked out. Any staff member I met during my stay easily engaged in a warm and friendly conversation. I got a very peaceful night's sleep in an extremely cozy bed. The easy access to Newport, eateries, shops, and major highways, is another plus to this location. Definitely the place to stay!

  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BonnieBrake, General Manager at Hampton Inn & Suites Newport-Middletown, responded to this review, January 11, 2014
Thank you for your kind words! Our staff is focused on guest service and making sure you have the best stay and I am happy to hear you did! We appreciate the time you took to share your great stay with world and we can't wait to have you back. We love having you here!
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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 6, 2014

After awhile most hotel stays seem pretty routine and indistinguishable yet Hampton Inn was very pleasant. After so many undercover journalistic reports on hotel cleanliness or lack there of it was reassuring to see that duvet covers are cleaned regularly. Only real gripe was the heating unit was loud when running and inefficient for sustained comfort.

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BonnieBrake, General Manager at Hampton Inn & Suites Newport-Middletown, responded to this review, January 11, 2014
Thank you for your review. Our housekeeping staff works diligently to keep the hotel clean and comfortable, we are glad you noticed. Our maintenance staff is working hard on the HVAC units, I am sorry this affected your stay. We hope you will come back and stay with us again when you return to Newport/Middletown!
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Trumbull, Connecticut
Top Contributor
60 reviews 60 reviews
24 hotel reviews
Reviews in 31 cities Reviews in 31 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed January 3, 2014

We stayed the weekend between Christmas and New Years.We had two adjoining rooms.The staff was as nice and helpful as they could be.The rooms were clean. Comfy beds. I would have given it an excellent 5 rating if it weren't for the loud, noisy bathroom fan . Whenever the bathroom light was on the fan had to be on.There was not a seperate switch to turn the fan off.Other than that the hotel was excellent.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BonnieBrake, General Manager at Hampton Inn & Suites Newport-Middletown, responded to this review, January 11, 2014
We are so happy you that you picked our hotel and enjoyed all of our amenities! I am sorry the bathroom fan was a bit bothersome for you. We hope you come back to stay with us soon. We know there are many choices in Newport/Middletown, but we are grateful you stayed with us! We love having you here!
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Additional Information about Hampton Inn & Suites Newport-Middletown

Address: 317 West Main Road, Middletown, RI 02842
Phone Number:
Location: United States > Rhode Island > Middletown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Middletown
#3 Family Hotel in Middletown
#3 Business Hotel in Middletown
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn & Suites Newport-Middletown 2.5*
Number of rooms: 95
Official Description (provided by the hotel):
Suites with refrigerator & microwave; 2 miles from Newport attractions, Navy Base and corporate parks; award winning hotel with free hot breakfast bar in a 2 story atrium lobby, indoor pool, whirlpool, fitness room & business center. ... more   less 
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Also Known As:
Hampton Inn & Suites Newport/Middletown Hotel Middletown
Hampton Inn And Suites Newport/Middletown
Hampton Inn Middletown
Middletown Hampton Inn

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