We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“excellent place to stay” 5 of 5 stars
Review of BEST WESTERN Mango House Resort

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Save
You added BEST WESTERN Mango House Resort to your Saves list
BEST WESTERN Mango House Resort
3.0 of 5 Condominium   |   Corner Shute Harbour Road & Erromango Drive, Jubilee Pocket, Airlie Beach, Queensland 4802, Australia   |  
Hotel amenities
Buchs SG
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
Reviews in 20 cities Reviews in 20 cities
29 helpful votes 29 helpful votes
“excellent place to stay”
5 of 5 stars Reviewed September 8, 2013

we had a 3 night stay during our vacation in Australia with a good rate booked via internet, we arrived a bit late (around 07:00p.m) and found the reception closed, however we found on the door our keys including instructions in an enveloppe; so we had no Problem to find our room on the top floor; as we requested top floor, it was excellent to get our preferred choice even though we were one of the last check ins on that day; the room itself was very clean, it contained all what you need, including a small kitchenette; also a washing machine and a dryer in the room has been available, which has been a nice addon; bathroom a bit small, but very clean; Supermarket and a Restaurant around the Corner was very convenient and we used both Options (in the Restaurant you get a 10% Discount with the key);
Location itself is a bit outside of Airlie Beach, but a bus is on a frequent schedule and even Walking is done within 20 - 25 minutes in case you have no car; we enjoyed our stay and would definetly recommend Mango House, if you travel to Airlie Beach

Room Tip: ask for a room on top floor and away from the street
See more room tips
Stayed August 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
petehansen, Manager at BEST WESTERN Mango House Resort, responded to this review, September 8, 2013
Hi and thanks for staying with us...........really pleased you had a nice time at our little place and maybe see you again one day.......Pete
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

195 reviews from our community

Traveler rating
    108
    58
    12
    13
    4
See reviews for
31
104
15
9
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Kingscliff, Australia
Contributor
20 reviews 20 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed September 7, 2013

This has to be one of the loveliest places, that I have stayed in. Airlie Beach is a lovely town with easy access to the wonderful Great Barrier Reef.
I travelled here for a 3 day birthday celebration, and most people were staying at Toscana. Looking at the online reviews and realising that access was very steep, for people and cars, I knew that I needed to find an alternative. I'm so glad that I choose this delightful and peaceful place. Set in lush tropical garden setting surrounding an inviting and large pool, it offers an amazing tranquility and value for money. I booked directly with the owners and got a great deal.
I'm pretty sure I have the best apartment in the complex. The pool on one side and a gorgeous pond with water lilies on the the other. Undercover parking and being able to go straight into the room was just great.
This apartment is one of the best appointed and intelligently designed spaces that I have stayed in. Well appointed.... Fully equipped kitchen, microwave, decent sized fridge, dishwasher, washing machine, huge very comfortable bed and two divans that could sleep adults comfortably, nice dining area, private secure courtyard with seating for four, excellent shower, power points well located..... I could go on. Particularly enamoured with the shutters/ louvres, so much I want them for my house.
There is no food service, but the tavern across the road seems to have a good menu. The small shopping centre has a fabulous IGA and a bottle shop. The location is quiet and far enough from the town, that you could walk or catch a cab without feeling embarrassed. I think that there is a bus stop as well. Negatives? Seriously can't find one. I wish that there many more places like this. Fantastic, what a pity there isn't a chain of Mango House resorts across the country. If there were I'd be checking in to them every time I travelled.

  • Stayed September 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
petehansen, Manager at BEST WESTERN Mango House Resort, responded to this review, September 8, 2013
Thank you so much for the review.......and really happy you enjoyed your stay here, I sometimes wish there was a trip advisor for hotels to review guests who stay as it is people like you that make running one of these things worthwhile............again thanks and hope to see you again one day................................Pete
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Safety Beach, Vic
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 27, 2013

The Welcome was heart warming with our names emblazoned on a sign at the front of Reception, welcoming us to Mango House Resort. After checking in and some quips with the witty guy (Peter, ) behind the counter we were kindly taken to our accommodation (by Pam) and settled in to our comfortable and beautifully appointed Apartment overlooking the Pool.

The Accommodation was sparkling clean, very well appointed in all respects. Everything was in good working order and we loved the Queenslander styling and colour co-ordination.

The Property was maintained to a high standard, the Pool sparkling and inviting, the well built BBQ facilities and comfortable outdoor furniture for relaxation.

The Birdlife was beautiful, natives birds, honey eaters all easily visible from our upstairs apartment.

Easy access to transport, eateries and the local IGA meant a hassle free stay.

The Managers Pam and Peter - well what can one say other than they are a great team who do Best Western proud. Some fun quips with Peter in the Office and Pam's bubbly, positive personality combined to make our holiday at this Resort an outstanding experience.

We will return! Thanks Pam and Peter and Best Western.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
petehansen, Manager at BEST WESTERN Mango House Resort, responded to this review, August 29, 2013
wow Elizabeth, are you sure you were staying here...........your review nearly makes me want to rent a unit here...............glad you enjoyed your stay and hope to see you again one day.....................................pete
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 24, 2013 via mobile

Have travelled all the way up from Melbourne and can honestly say is the best we have had. Had poolside studio, so spacious, huge shower. Lovely and clean, being out of town we loved, found it very quiet. Great value for the price. Gardens and pool area very relaxing. If you are looking for somewhere to relax is a great place. Even extended our stay.
Highly recomend.
Miss the ducks.

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
petehansen, Manager at BEST WESTERN Mango House Resort, responded to this review, August 26, 2013
Thank you for such a nice review and very pleased you enjoyed your stay here.
I'm sure the ducks miss you as well, since you left I have received further expert advice on what to feed them, they now eat better than me.
Hope to see you again one day...........................Pete
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reading, United Kingdom
Contributor
15 reviews 15 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 20, 2013

We stayed here for two nights to enable us to trip around the Whitsundays. We had two adjoining rooms overlooking the pool - very welcome and refreshing. The service was great - a super welcome, lots of banter and chat - and not a hint of resentment that the Aussies had been beaten in the Lions' test series and the first two cricket tests!! The cheery staff also offered great advice for trips around the islands and local shops - the hotel had a supermarket and bottle shop just over the road.
The rooms were large with lots of space for preparing and eating meals. Very comfortable bedrooms and everything worked as it should. It was also good to be able to use the internet without being charged exorbitant rates that many hotels in Australia seem to do.
Overall, great value and highly recommended.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
petehansen, Manager at BEST WESTERN Mango House Resort, responded to this review, August 22, 2013
Thank you for taking the time to write about us and our sporting prowess............I am writing this reply now as the cricket, game 5 has stopped due to rain, is there nothing you people won't do to avoid defeat...................enjoy the rest of your travels and take care.............Pete.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed August 14, 2013 via mobile

We keep coming back to stay at the Mango House because it is such great value. The fully self-contained rooms are clean, spacious and airy; perfect for the tropical climate. The pool is lovely and the owners are friendly and welcoming. There's an IGA and a bottleshop across the road to purchase any essentials and a tavern nearby which serve tasty meals.

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
petehansen, Manager at BEST WESTERN Mango House Resort, responded to this review, August 16, 2013
Really pleased you enjoy coming back but sorry we slipped a little in clean area......will try to fix that for you next visit so please let me know where any issues lie..............see you again soon hopefully.....................pete
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Contributor
20 reviews 20 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 28, 2013

We had an upstairs room/apartment overlooking the garden and we were delighted with it. It was light, airy and very comfortable. The price was extremely reasonable. Pete, the owner, was very welcoming and helpful - even to an Englishman - and made good recommendations. The location of the motel is not in the centre of town but this is made clear on its website. However there is a supermarket on the same side of the road about 50 metres from the motel and a perfectly good restaurant just across the road. As Airlie Beach was full of road works when we were there it was positively advantageous to be staying slightly outside town. All I can say about road noise is that we did not hear any although I accept that we had a room overlooking the garden. We would definitely stay here again if we were in Airlie Beach.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
petehansen, Manager at BEST WESTERN Mango House Resort, responded to this review, July 29, 2013
THank you for staying and also thank you for beating us at everything we play you in......even darts i was watching from london..........2nd aussie.........winner pom................enjoy the rest of your travels and bet you can't wait till the third test begins thursday........might be all over by saturday on past results............................pete
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to BEST WESTERN Mango House Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN Mango House Resort

Address: Corner Shute Harbour Road & Erromango Drive, Jubilee Pocket, Airlie Beach, Queensland 4802, Australia
Location: Australia > Queensland > Airlie Beach > Jubilee Pocket
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool
Hotel Style:
Ranked #1 of 2 Specialty Lodging in Jubilee Pocket
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Mango House Resort 3*
Number of rooms: 19
Reservation Options:
TripAdvisor is proud to partner with Priceline, Orbitz, TripOnline SA, HotelTravel.com, Despegar.com and Booking.com so you can book your BEST WESTERN Mango House Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Mango Hotel
Best Western Airlie Beach
Airlie Beach Best Western

Owners: What's your side of the story?

If you own or manage BEST WESTERN Mango House Resort, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.