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“One of the best places I've ever stayed!!” 5 of 5 stars
Review of BEST WESTERN Mango House Resort

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BEST WESTERN Mango House Resort
3.0 of 5 Condominium   |   Corner Shute Harbour Road & Erromango Drive, Jubilee Pocket, Airlie Beach, Queensland 4802, Australia   |  
Hotel amenities
Sydney, Australia
Top Contributor
51 reviews 51 reviews
7 hotel reviews
Reviews in 20 cities Reviews in 20 cities
22 helpful votes 22 helpful votes
“One of the best places I've ever stayed!!”
5 of 5 stars Reviewed December 28, 2012

I booked a one bedroom apartment at the Mango House resort for two reasons: the great prices on wotif.com and the wonderful reviews I read on tripadvisor about the hospitality of the people who owned it.
My partner and I stayed here for a week to celebrate our anniversary right before christmas. We both felt very relaxed and concluded that it was the best holiday we have ever had.
The accommodation was spotless and furnished beautifully. We enjoyed more than a few days just lazing in our apartment and swimming in the pool.
Pete the owner booked lots of our activities while we stayed in Airlie Beach. We simply told him what we wanted and he gave us an answer. His knowledge about the surrounding area was fantastic and every activity we did that had been suggested by him was exactly what we were looking for!
Oh and I should mention that Pete is both very handsome and very efficient ha ha :)

We will definitely be back!!!

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
petehansen, Manager at BEST WESTERN Mango House Resort, responded to this review, December 29, 2012
Thanks Margaret, Really glad you had a nice time But I would like to add that anyone else reading your review should be aware that the vision of my good looks and efficiency may be totally shattered when they arrive here and the reality kicks in.
See you again one day when hopefully your eyesight has improved..................Pete
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195 reviews from our community

Traveler rating
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    4
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
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  • English first
  • French first
  • German first
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English first
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 18, 2012 via mobile

Room was spacious, clean and had a nice view from balcony overlooking swimming pool. The only fault was the doors to bedroom. Not sure about others but when we travel and book a one bedroom as oppose to an open room it is so the bedroom can be closed off to noise etc so that one can sleep whilst the other can cook/have tv on etc. The doors to bedroom had slats which made them pointless. Apart from that the place was lovely and very good value for money.

  • Stayed December 2012
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
petehansen, Manager at BEST WESTERN Mango House Resort, responded to this review, December 20, 2012
Hi and thanks for taking the time to write, re slats on bedroom door I too wondered about them blocking out noise etc but soon realised a better option than sealed doors when the humidity up here really kicks in during the wet season, sort of a catch 22 situation but being able to have both natural and air con air flowing throughout seems to be a more practical solution.
Anyway glad your stay was o.k. and maybe see you again one day......................Pete
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Cairns, Australia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 7, 2012

I only stayed here one night, on business, but the operators were extremely helpful. (They were extremely welcoming and had upgraded me, without me knowing it.)

My room / unit was very nicely appointed, with stairs that led from the balcony down to the pool.

The resort is a decent walk or a short drive out of Airlie Beach itself, which may be a disadvantage or an advantage to you!

I would definitely choose to stay there again.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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petehansen, Manager at BEST WESTERN Mango House Resort, responded to this review, December 8, 2012
Thanks for the review, hope to see you again when next heading this way...........................Pete
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Galway, Ireland
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 4, 2012

Be sure not to miss out on these apartments, home from home, everything you could wish for and more, private and quite, photo garden n pool area, spotless and immaculate, on the local bus route bus stops outside the apartments. we needed to post a parcel, so i asked Pam the manager, she immediaetly offered to post it for us, which meant Pam, had to get a box and label it to Ireland in time for santa surprise, she returned with a big smile with the change and to add to it gave us afternoon tea of mince pies and cream,by the pool in Austrailia, hard to beat this one so be sure not to miss out book and save disapointment .

Room Tip: bus from the beach to these apartments, only 3 stops away, get a return ticket for the day, you can...
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
petehansen, Manager at BEST WESTERN Mango House Resort, responded to this review, December 6, 2012
Thank you for the lovely review especially the pies, glad you had a nice stay and wish all our guests were as nice as you two, enjoy the rest of your travels............................Pam
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bristol
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 7, 2012

This place is really special, and the couple who run it, Pete and Pam, made us so welcome, with such humour, it made it the best accomm in Aus for us. The place is immaculate, and they go the extra mile to help with info etc. Perfect!!!

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
petehansen, Manager at BEST WESTERN Mango House Resort, responded to this review, November 8, 2012
Hi and thanks for the note but are you sure you stayed here as you said nice things about me, you probably wrote this jet lagged?...............It was great to have a bit of fun with you and you had a nice time, we really enjoy having nice happy people stay with us........................pete
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patrick60
Top Contributor
61 reviews 61 reviews
16 hotel reviews
Reviews in 21 cities Reviews in 21 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed November 7, 2012

We stayed here for 6 nights and was upgraded to a lovely one bedroom apartment. It was so lovely here that we spent 3 days on the resort before going on any trips. The supermarket although a bit expensive has everything you need and reasonably priced wine/beer shop. We cooked on the BBQ every night. Pete was just lovely a real character and we only met Pam the morning we was leaving as she very kindly drove us to airport when the shuttle bus did not turn up.
We did not have transport but used the local bus service which was reliable and cheap. You will not be disappointed if you book to stay here.

Room Tip: If your staying for more than 3 nights book an apartment it has really good facilities including a w...
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
petehansen, Manager at BEST WESTERN Mango House Resort, responded to this review, November 8, 2012
Thanks for the review..............you obviously caught your plane and have made it to the next stop........enjoy the rest of your travels and maybe see you again one day.
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Mornington, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed November 4, 2012

This was my third visit to Mango House Resort - I love it! The hosts Peter and Pam are very friendly and extremely helpful. I stayed in a one bedroom apartment overlooking a great pool and a beautiful tropical garden. My apartment was very clean and quiet. There is a small supermarket and bottleshop across the road to purchase supplies and the main shopping strip is an easy 10-15 minute walk away. Pam was a great help when organising my day trips around the Whitsundays. She made fantastic suggestions and I enjoyed all the trips she recommended. I highly recommend the accommodation to anyone visiting Airlie Beach or the Whitsundays.

Room Tip: The rooms overlooking the pool would be my recommendation.
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  • Stayed October 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
petehansen, Manager at BEST WESTERN Mango House Resort, responded to this review, November 6, 2012
Thanks Yasmin.................you appear to enjoy staying here as much as we enjoy having you stay, hopefully see you again soon
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Additional Information about BEST WESTERN Mango House Resort

Address: Corner Shute Harbour Road & Erromango Drive, Jubilee Pocket, Airlie Beach, Queensland 4802, Australia
Location: Australia > Queensland > Airlie Beach > Jubilee Pocket
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool
Hotel Style:
Ranked #1 of 2 Specialty Lodging in Jubilee Pocket
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Mango House Resort 3*
Number of rooms: 19
Reservation Options:
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Also Known As:
Best Western Mango Hotel
Best Western Airlie Beach
Airlie Beach Best Western

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