I only stayed here one night, on business, but the operators were extremely helpful. (They were extremely welcoming and had upgraded me, without me knowing it.)
My room / unit was very nicely appointed, with stairs that led from the balcony down to the pool.
The resort is a decent walk or a short drive out of Airlie Beach itself, which may be a disadvantage or an advantage to you!
I would definitely choose to stay there again.