The first time my wife and I went to Cackleberries it was a very busy Sunday morning. After being seated we were greeted by a friendly waitress, our order was taken promptly, and we really enjoyed our food. Overall I would have given the experience 4.5 stars.
Our second time to Cackleberries was today and we will never be back. I'd like to preface this review by saying that there was only one waitress on for the day, however, the restaurant was not busy by any means. We arrived and found a nice seat by the windows. There were three other tables (two of which were eating) and two people at the counter. The waitress made it over to our table in a timely manner. She took my drink order, my wife was not sure what she wanted yet. When the waitress brought my juice to the table she put it down and walked away. She did not ask if my wife was ready to order or if we knew what we wanted to eat. We spent the next 10 minutes watching our waitress clear tables, cash out checks, and talk with folks eating at the counter. She also greeted, got drinks for, and took the order for a table that came in after us. After this table ordered we thought for sure she would be back over to us. We were wrong. She greeted a new table and walked back to the counter to take the order for ANOTHER person who came in after us. Now I realize that we asked for a minute for my wife to decide what she wanted to drink but we sat in this very small restaurant for a total of 15 minutes and all we received was a small glass of orange juice. I'm not sure if it was because we are a same sex couple or if it was because the older waitress was overwhelmed by her now six tables but the service we received was terrible, we were completely overlooked. After sitting and watching for awhile my wife and I decided to leave and take our business elsewhere. We left the money for the juice on our table and were not even acknowledged as we were leaving. The man who had come into the restaurant immediately after us had also not been greeted by the time we left. With so many other breakfast places in the area it would be wise to just keep driving past this one.
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