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“Excellent customer service” 5 of 5 stars
Review of La Quinta Inn & Suites Coventry/Providence

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La Quinta Inn & Suites Coventry/Providence
2.5 of 5 Hotel   |   4 Universal Boulevard, Coventry, RI 02816   |  
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Hotel amenities
Ranked #2 of 2 Hotels in Coventry
1 review
“Excellent customer service”
5 of 5 stars Reviewed 3 weeks ago via mobile

The customer service at this hotel was awesome, very accommodating! One bit of advise though do not call the reservation number with questions about the rooms because they have no clue what the rooms are like, call the hotel itself for any questions. I was traveling with my mother and 2 kids, needed 2 beds and a partial sitting area for baby to put pack and play so he can sleep. Reservation line said "no problem. This room will be perfect for you" I got there and the room barely fit 2 beds (1 king, 1queen, very clean by the way). I went right to the desk explained my sleeping arrangement needs and the gentleman at front desk and the head of house keeping went above and beyond to make sure my family's needs were met. Head of housekeeping showed us different rooms in the hotel that were available. Not sure if I can say names but Ryan and D were awesome,
hotel very clean, breakfast was great, thanks guys!

  • Stayed March 2015
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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110 reviews from our community

Traveler rating
    79
    15
    11
    4
    1
See reviews for
52
24
8
16
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Reasonable...clean...up to date rooms... Decent free breakfast ...will be returning
Lots of decent restaurants... Close to East Greenwich...which is where we were visiting ..
Kids were happy with Applebee's being in the immediate area .

Room Tip: We stayed in the Executive Suite...comfortable bed, nice small living room area.. Big..clean bathroo...
See more room tips
  • Stayed February 2015, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Port St Lucie, United States
1 review
5 of 5 stars Reviewed January 5, 2015

My husband and I surprised our family at Christmas. I was able to check in very early as we arrived way before check-in. The rooms are clean, beds very comfortable, staff was fabulous. We enjoyed our time there. Even though it is located between BJ'S and Home Depot, it was very quiet. Everything you need is very close to the hotel. CVS, Walmart, Denny's, Applebee's, Cracker Barrel, McDonalds, Wendy's, Dunkin Dounut's, and lots of other small stores. Easy on-off access to I95. We would stay here again in the future.

  • Stayed December 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with La Quinta

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Fremont NC, United States
1 review
5 of 5 stars Reviewed December 30, 2014

Very friendly and great customer service. Very nice hotel and would stay here again. Did have trouble getting the internet. Poor single in the room that we were in. Room 306. Would highly recommend this hotel to anymore.

  • Stayed December 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with La Quinta

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
Reviews in 20 cities Reviews in 20 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 5, 2014

Very impressed with this hotel! Room was super spacious, clean, quiet and tons of parking. Front desk check in was seamless and the front desk person was beyond professional and friendly. They even have us poop bags and treats for the pup! Fantastic experience.

Stayed September 2014, traveled as a couple
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St. Thomas
Senior Contributor
46 reviews 46 reviews
4 hotel reviews
Reviews in 27 cities Reviews in 27 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed December 2, 2014

First time at this hotel and a La Quinta in general. Very clean and new appearance. Friendly staff. Large room with loveseat, small fridge, coffee machine & the king size bed was super comfortable. In a great location too, just off I-95 with several restaurants in the same plaza complex, close enough to walk to in warmer weather.

  • Stayed November 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Service
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1 review
5 of 5 stars Reviewed November 18, 2014

For the money this hotel can not be beat. The location was directly off the highway for easy access when traveling. The breakfast was one of the best at hotel chain that I have been to and the hospitality was great. Beds were very comfortable and the room clean.

  • Stayed November 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with La Quinta

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about La Quinta Inn & Suites Coventry/Providence

Address: 4 Universal Boulevard, Coventry, RI 02816
Phone Number:
Location: United States > Rhode Island > South County > Coventry
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Coventry
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — La Quinta Inn & Suites Coventry/Providence 2.5*
Number of rooms: 90
Official Description (provided by the hotel):
La Quinta Inn and Suites Coventry/Providence is centrally located between bustling downtown Providence, Newport's own mansions and cliff walk, and the beautiful beaches of Rhode Island. Other nearby attractions include Roger Williams Park & Zoo, Federal Hill, Block Island, and all of New England's major casinos. Wake up on the Brightside with our complimentary Brightside Breakfast served every morning; relax in our heated indoor pool; or energize yourself in our fitness center. Business travelers and students may take advantage of our 24-HR business center and 24-HR coffee and tea are provided in our lobby for all guests to enjoy. When its time to wind down, catch a good night's rest on you comfy pillow-top mattress. Each guest room comes equipped with a 32" flat-screen TV including cable and free HBO, a mini-fridge, and a microwave. ... more   less 
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Also Known As:
Fairfield Inn And Suites By Marriott Coventry
Fairfield Inn & Suites By Marriott Coventry Hotel Coventry
Fairfield Inn Coventry
Coventry Marriott
Coventry Fairfield Inn

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