I have stayed at this hotel once before while coming through the area. I found the front desk staff to be extremely rude upon check in. She was actually talking to another employee most of the time.
I went off to a meeting that I had to go to and came back and a different person was on the desk, who seemed a bit friendlier. I was exhausted and went upstairs to settle in for the night when I realized that pillows were feather. I am a Marriott Platinum Customer who specifically puts in the profile about the allergy to feather pillows. I went downstairs and she found two pancake type pillows that keep sliding down between the headboard all night. She gave me no pillow cases and told me to swap out with the feather pillows in the room, which caused allergy problems. I woke up with a sore back, neck and had to miss the next day at work as I had not gotten a restful night sleep.
There were hairs in the bathroom that were not mine. I am bald! Housekeeping could have been a bit better. I had to use three of these towels to dry off. I have seen better sheets and towels at Walmart!
Woman who serves the breakfast was the only nice person I encountered. Unfortunately, she won't be the thing that makes me stay at this property again.
- Also Known As:
- Fairfield Inn & Suites By Marriott Coventry Hotel Coventry
- Fairfield Inn & Suites By Marriott Coventry Hotel
- Fairfield Inn And Suites By Marriott Coventry
- Fairfield Inn Coventry
- Coventry Marriott
- Coventry Fairfield
- Coventry Fairfield Inn
- Official Description (provided by the hotel):
- Fairfield Inn & Suites Providence/Coventry is a 3-story hotel with 91 guest rooms & suites. All guest rooms include microwave, refrigerator & coffee pot, free wired & wireless high speed internet. complimentary deluxe continental breakfast and 24 hr Market in hotel lobby for all your "On the Go" beverages and snacks. Discover Rhode Island, an exciting destination for leisure, recreation and culture. ... more less
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