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“ok stay” 3 of 5 stars
Review of BEST WESTERN Westgate Inn

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BEST WESTERN Westgate Inn
2.5 of 5 Hotel   |   1415 Kenneth Road, York, PA 17404   |  
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Ranked #15 of 24 Hotels in York
Tannersville, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“ok stay”
3 of 5 stars Reviewed January 18, 2013

Hotel smoking area should not be right outside front doors. Felt like I was inhaling car exhaust every time going thru front doors. Bad first impression. Room had spider webs in ceiling. Girl at night was friendly. More tahn enough places to eat in area.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Meg S, Manager at BEST WESTERN Westgate Inn, responded to this review, January 23, 2013
Dear Guest,

Thank you for submitting a trip advisor review regarding your recent stay at our property.

We will take your suggestions into consideration and make as many changes as possible for future improvement!

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 717-767-6931.

We appreciate your loyalty to our brand.


Sincerely,

Megha Shah
General Manager
BEST WESTERN Westgate Inn
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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173 reviews from our community

Traveler rating
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    55
    33
    20
    18
See reviews for
54
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32
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Voorhees
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
Reviews in 22 cities Reviews in 22 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 9, 2012

We stayed here on 12/1/12 and had a very good experience. We found the room clean and the bed comfortable. The hotel was quiet and we had a decent breakfast at the dining area. The computer room and lobby area were nice and tidy, and the hotel was 'dressed' for the season. Not perfect in every way but still a good value in the York area for a stay. We plan on returning here in the future.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
49 reviews 49 reviews
36 hotel reviews
Reviews in 25 cities Reviews in 25 cities
96 helpful votes 96 helpful votes
4 of 5 stars Reviewed December 9, 2012

Doesn't look like much from the outside, but very comfortable, clean hotel. Room was comfortable, clean, business friendly. Stayed one night. Breakfast was good, staff that I dealt with very friendly. Night clerk especially helpful when I called for directions, enjoyed her humor and professionalism. Would recommend this hotel to anyone.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Delaware
1 review
2 of 5 stars Reviewed November 22, 2012

I was surprised by how run down the hotel appeared. My biggest frustration was when the toilet in my room backed up Saturday morning. I was told someone would come fix it around 7:00 AM. When we returned at 4:00 PM the room had been cleaned but the toilet was still backed up. The front desk told me that they had no maintenance staff on over the weekends and that they just moved guests to other rooms when that happened. I find that to be ridiculous! The refunded me a whopping $8.00 for my trouble!?!?! Are you kidding me! I will never stay at a best western again.

  • Stayed November 2012, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Meg S, General Manager at BEST WESTERN Westgate Inn, responded to this review, March 3, 2013
Dear Oriordant,

Thank you for choosing Best Western Westgate Inn for your hotel and lodging needs. I am pleased to hear that you enjoyed your stay with us and hope you will come back in the future when in York, PA again. Have a wonderful day.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Westgate Inn

Address: 1415 Kenneth Road, York, PA 17404
Phone Number:
Location: United States > Pennsylvania > York
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #15 of 24 Hotels in York
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Westgate Inn 2.5*
Number of rooms: 104
Reservation Options:
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Also Known As:
Best Western Westgate Hotel York
Best Western York
York Best Western

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