I was here with a golfer friend early October. I am not a golfer but I am always willing to try something new. The room was nice and had a jacuzzi, fridge and microwave. Loved the outdoor bar/restaurant area overlooking the golf course. It was a little chilly but the heaters and outdoor fireplace made it quite comfy. I did not interact with any staff other than in the Pro Shop so I cannot comment on the rudeness from other reviews. Knickers Pub is a great little breakfast spot. The food and service were both very good. Room Service was quite good also. The golf course is beautiful and judging from my friends play, challenging. Be sure to visit Bogey Macaws Golf Course, their sister course about 2 miles away. They don't call it "Bogeys" for nothing!